Support advisor Work, Jobs in Harpole, Nth (with Salaries)

Customer Service Advisor
Bodypower Sports plc Fitness Superstore —Northampton
- £27,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
Independent Domestic Violence Advisor (IDVA) FTC to 31.03.27
Northamptonshire Police —Northampton
- £33,603 - £35,772 a year
- Full-time
- Flexible schedule
Retail Sales Advisor - Northampton *New Store Opening*
Oak Furnitureland —Northampton
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
4d
Senior Service Desk Advisor
Willow Communications Limited —Northampton
- £32,000 - £35,000 a year
- Full-time
- In-person
- AI
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
11d
General Sales Assistant (Temp)
Matalan —Northampton
- Part-time
- Employee discount
Quick apply
18h
Junior Employee Relations Specialist
Travis Perkins plc —Northampton
- Full-time
- Hybrid work
- Programmable logic controllers
- Human resources
- Communication skills
- Employee assistance programme
- Employee discount
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Business Support Advisor
Berrys —Towcester
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
17h
TRM Customer Service Advisor
Olleco —Blisworth
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Careers Advisor
Moulton College —Moulton
- £26,636 a year
- Customer service
- Free parking
- Annual leave
Marketing Officer - Schools and Colleges Liaison
University of Northampton —Northampton
- £32,080 - £38,784 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- University
Customer Advisor
William Morgan Group —Northampton
- £27,428 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Insurance Advisor
Howden Group Holdings —Northampton
- Full-time
- Hybrid work
- Employee discount
Retail Sales Advisor - Milton Keynes 24hrs Part Time
Oak Furnitureland —Milton Keynes
- £43,000 - £45,000 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
10d
Director - Crime & Intelligence - Retail & Shopping Centres
Mitie —Northampton
- Full-time
5d
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Every weekend
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Sales Consultant
James and James Fulfilment Ltd. —Northampton
- £40,000 a year
- Full-time
- Sales
- IT
- Free parking
- Sick pay
Quick apply
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Patient Support Team Advisor
London Road Surgery —Bedford
- £25,623 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Employee Relations HR Advisor
St Andrew's Healthcare —Northampton
- £28,000 - £32,000 a year
- Full-time
- Free parking
- Annual leave
6d

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support advisor jobs near harpole, nth

Customer Service Advisor

Bodypower Sports plc Fitness Superstore -
Northampton

Quick apply

Job details

Permanent | Full-time
£27,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Zendesk
Organisational skills
Computer skills
Communication skills

Full job description

We have an opportunity available due to an internal promotion with our Head Office Customer Services Team

Join us as a Customer Services Advisor earning a salary of £27,000 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum.

What we are also offering the Customer Service Advisor…

Bonus.
Pension scheme.
37.5 hours per week – but get paid for 40! Enjoy a full paid 30-minute lunch break each day.
Generous staff discount (following probation).
29 days holiday per year (including bank holidays).
Free on-site car parking.
Personal use of in-store equipment after hours.
Full on the job training.
Free tea & coffee.
Working within a small friendly team.

A Customer Service Advisor at Fitness Superstore, will…

Provide Excellent Customer Service: Deliver outstanding service to both internal and external customers, always ensuring a positive experience.
Handle Inbound and Outbound Calls: Manage inbound calls and proactively make outbound calls to customers, offering updates and support regarding their order status.
Order Processing: Efficiently process customer orders working alongside our fraud checks
Coordinate with 3rd Party Companies: Liaise with third-party service providers to ensure smooth order fulfilment and service delivery.
Customer Support: Answer customer enquiries via phone, email, and live chat using Zendesk, offering support and information about their orders, products, and services.
Carrier Reports & Claims: React promptly to carrier reports, investigate delivery issues, and process carrier claims for lost or damaged items.
Achieving Delivery Goals: Work towards company deadlines to ensure timely next-day deliveries, addressing any potential delays and finding resolutions where necessary.
Warehouse Collaboration: Collaborate with the warehouse team to ensure smooth order fulfilment and resolve any shipping-related concerns.
Platform Management: Use various portals such as Amazon, eBay, PayPal, and Klarna to manage orders, process payments, and provide customer support through these platforms.
Complaint Resolution: Address and resolve customer complaints effectively, ensuring a positive outcome for the customer while maintaining company standards.

Working 37.5 hours per week Monday to Friday (either 08:00 – 16:00, 09:00 – 17:00 or 10:00 – 18:00). Weekends on a shift basis (1 in 3). However, due to the needs of the business this may change to either a 1 in 2 basis or a 1 in 4 basis therefore, allowing time with your family and friends. (Weekend hours would be Saturday 09:00 – 17:00, Sunday 11:00 – 14:00).

The successful Customer Service Advisor will have…

Have at least 12 months experience within a customer service office-based environment.
Great communication skills as you will be dealing with customer queries whether face-to-face and over the phone.
The ability to work in a pressurised environment with experience of juggling multiple tasks simultaneously.
The ability to be a team player
Excellent attention to detail.
Computer literate skills including Excel, Word, and Outlook.
Strong communication skills, both written and verbal, with a professional and friendly manner.
Experience with customer service platforms, particularly Zendesk, is a plus.
Ability to process orders, handle fraud checks, and resolve delivery issues efficiently.
Familiarity with online selling platforms such as Amazon, eBay, PayPal, and Klarna, an advantage but full training will be given
Excellent organizational skills with the ability to work under tight deadlines and manage workload.
A proactive, flexible, solution-oriented attitude and a passion for delivering exceptional customer service.

Pay: £27,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

support advisor jobs in harpole, nth

Customer Service Advisor

Independent Domestic Violence Advisor (IDVA) FTC to 31.03.27

Retail Sales Advisor - Northampton New Store Opening

Senior Service Desk Advisor

General Sales Assistant (Temp)

Junior Employee Relations Specialist

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Business Support Advisor

TRM Customer Service Advisor

Careers Advisor

Marketing Officer - Schools and Colleges Liaison

Customer Advisor

Insurance Advisor

Retail Sales Advisor - Milton Keynes 24hrs Part Time

Director - Crime & Intelligence - Retail & Shopping Centres

Customer Complaints Advisor

Sales Consultant

Helpdesk Agent (Full Time Office Working inc weekends)

Patient Support Team Advisor

Employee Relations HR Advisor

I want to receive the latest job alerts for support advisor in harpole, nth

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