Response officer Work, Jobs in Harrogate, Nyk (with Salaries)

Customer Service Officer
North Yorkshire Council —Harrogate
- £27,254 - £29,064 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Employee assistance programme
- Employee discount
2d
Tribunal, Dispute Resolution and Complaints Lead
North Yorkshire Council —Harrogate
- £51,356 - £55,539 a year
- Full-time
- Travel
- Communication skills
- Negotiation
- Annual leave
- Employee discount
14d
Patient Liaison Officer
Circle Health Group —Harrogate
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Life insurance
Mobile Response Officer - Telecare
Careium —Wakefield
- £13.45 an hour
- Full-time
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Correspondence Officer - 35802
Environment Agency —Leeds
- £34,320 a year
- Part-time
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Flexible schedule
Inspector
Active Travel England —York
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
7d
Enforcement Immigration Officer
Home Office —Leeds
- £34,415 - £34,931 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Presentation skills
- Annual leave
1d
Enforcement Officers - National Trading Standards eCrime Team
North Yorkshire Council —Northallerton
- £27,254 - £42,839 a year
- Full-time
- Hybrid work
- Employee discount
13d
Early Help Gateway Officer
Bradford Children and Families Trust —Bradford
- £34,434 - £36,363 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
5d
Customer Service Officer
Leeds City Council —Leeds
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
14d
Shift Station Manager
Network Rail —Leeds
- £43,588 - £53,167 a year
- Full-time
- Management
- Annual leave
- Employee discount
1d
Arboricultural Officer
Leeds City Council —Leeds
- £37,280 - £39,152 a year
- Weekend availability
- Microsoft Office
- Communication skills
- Negotiation
- Annual leave
8h
Operational Support Officer
HM Courts and Tribunals Service —Leeds
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
2d
C3 Senior Reponse Officer
Leeds City Council —Leeds
- £32,061 - £33,699 a year
- Weekend availability
- Driving
- Communication skills
- Annual leave
13d
Team Leader
HM Courts and Tribunals Service —Leeds
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
14d
Maintenance Assistant
Cygnet —Harrogate
- £13.15 an hour
- Monday to Friday
- Maintenance
- Travel
- Employee discount
- Referral programme
Security Alarm Response Supervisor
Britsafe Limited —York
- £14.61 an hour
- Part-time
Senior Acoustics Officer
Leeds City Council —Leeds
- £37,280 - £42,839 a year
- Full-time
- Project management
- No degree
- Mentoring
- Annual leave
Relief Security Officer
ABM —York
- £13.10 an hour
- Full-time
Senior Environmental Health Officer
Leeds City Council —Leeds
- £42,839 - £46,142 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Leadership
- Annual leave
8d

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response officer jobs near harrogate, nyk

Customer Service Officer

North Yorkshire Council -
Harrogate

Apply Now

Job details

Permanent | Full-time
£27,254 - £29,064 a year
2 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Microsoft Office
IT
Communication skills

Full job description

Salary: £27,254 to £29,064 per annum
Grade: F
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location: Harrogate, North Yorkshire

Do you have excellent communication skills and a passion for providing outstanding levels of customer service?

Are you someone that can use innovative thinking to come up with timely solutions to problems?

Are you seeking a varied and important role which can provide you with opportunities to develop your career?

If so, we want to hear from you!

About our team…

Our Customer Service team here at North Yorkshire Council are a friendly, forward-thinking, and driven team, with a strong customer-focused ethos and culture.

We deliver a variety of services across a multi-channel environment and are the front-facing positive and professional image of North Yorkshire Council.

The role…

As a Customer Service Officer, you will be the first point of contact for all enquiries. Customers have the ability to contact the council via telephone, webchat or social media and also face to face, and your job will be able to provide a quality response via all of these channels, for a range of different service areas. You will be responsible for receiving and processing all enquiries in-line with local and central government requirements.

The role of Customer Service Officer is an exciting and varied role where no two days will be the same. Our team not only respond to general enquiries but also deal with some very specialist areas of work.

To enhance your skills and ensure you are well-equipped to deal with the large variety of queries that you will face, we offer superb training opportunities and strongly support career progression into the specific areas in which we service.

This role is pivotal to the success of our organisation and is an extremely rewarding position where you can make a real difference within the communities across North Yorkshire.

Please note that candidates must be fully flexible to work Monday-Friday, between the hours of 8.30– 5:30, on a rota basis. The role offers the opportunity to work in a hybrid way after training is complete, allowing you to work up to 3 days per week from home.

What you will bring…

We are seeking enthusiastic individuals that have a passion for providing an outstanding level of customer service to our communities and customers.

Ideally, you will:

Have experience working in a customer focussed environment, ideally within a call centre setting.
Be IT competent with experience using customer databases, internet applications and Microsoft Office.
You will be able to effectively communicate verbally and in writing with customers using a range of different channels.
Be an innovative thinker and have a proactive approach to solving any issues that may arise.
Have a full clean driving licence/ access to suitable transport as travel to other offices in North Yorkshire may be required.

Please refer to the Job Description for further information

What we can offer you:

As a North Yorkshire Council employee, you will have access to some great benefits via our Everybody Benefits scheme such as shopping discounts and home technology salary sacrifice schemes, financial well-being and health assured - our employee assistance programme, to assist with your health and wellbeing. You will also have access to our local government pension scheme, a generous plan for your retirement with the option to increase your monthly contribution if you so wish.

Contact and Apply:

If you would like an informal discussion about our role, please contact: [email protected]

Applying is easy, simply click the apply button below, remove your details from your CV and upload by midnight on 02/08/2026.

Key Dates:

Closing Date: 02/08/2026

Telephone Interviews: w/c 03/08/2026

Interview Date: Week commencing 17/08/2026

Venue for Interview: Civic Centre Harrogate

Expected Start Date: 5th October 2026

Please note, the interview will take up to 2 hours.

Key Documents:

Job Description.docx

Total Rewards

Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: www.northyorks.gov.uk/advice-your-job-application

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.

Customer Service Officer

Salary: £27,254 - £29,064 per annum

Posted: 20/07/2026

Closing date: 02/08/2026

Closing time: 23:59

Apply Now

Refine Your Search

response officer jobs in harrogate, nyk

Customer Service Officer

Tribunal, Dispute Resolution and Complaints Lead

Patient Liaison Officer

Mobile Response Officer - Telecare

Correspondence Officer - 35802

Inspector

Enforcement Immigration Officer

Enforcement Officers - National Trading Standards eCrime Team

Early Help Gateway Officer

Customer Service Officer

Shift Station Manager

Arboricultural Officer

Operational Support Officer

C3 Senior Reponse Officer

Team Leader

Maintenance Assistant

Security Alarm Response Supervisor

Senior Acoustics Officer

Relief Security Officer

Senior Environmental Health Officer

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