Support associate Work, Jobs in Harrow, Gtl (with Salaries)

Customer Support Associate
Feebris Ltd —London
- Bachelor's degree
- Business
- Communication skills
- Annual leave
8d
Summer QA Tester & Product Associate Intern
Marketpal Ltd —London
- From £13 an hour
- Hybrid work
- Software development
- Internship
Quick apply
Retail Associate
TJX Europe —London
- Part-time
- No experience needed
- Employee discount
Behaviour & Emotional Support Mentor
WeSTRIVE Mentoring Ltd. —Ruislip
- £100 - £130 a day
- Full-time
- Childcare
- Working with children
- First Aid Certification
Quick apply
12d
Administrator
Beavis Morgan —London
- From £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
3d
Partnerships Associate
Juno —London
- £28,000 a year
- Full-time
Quick apply
Legal Assistant / Client Support Analyst
Juno —London
- Full-time
- Flexible schedule
Quick apply
Sales Support Associate
Ralph Lauren —London
- Part-time
- Hospitality
- Maintenance
- Organisational skills
- Employee discount
Executive & Personal Assistant & Office Manager
Kannan Property Development Ltd —London
- £30,000 - £40,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
8d
Operations Assistant
Apto-Gen —West London
- £25,000 - £29,000 a year
- Full-time
- Laboratory experience
- Bachelor's degree
- In-person
Quick apply
2d
Business Associate
Kyriba —London
- £40,300 - £51,100 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Team Member
NEXT —Uxbridge
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
8d
Retail Sales Advisor - South Ruislip
Oak Furnitureland —South Ruislip Station
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Associate, Company Secretarial Assistant
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
7d
Associate Property Broker
Greystone Global Real Estate —Mayfair
- £35,000 - £120,000 a year
- Part-time
- Administrative experience
- Organisational skills
- Profit sharing
- Annual leave
Quick apply
Finance Associate
Astrid & Miyu —London
- £29,500 a year
- Hybrid work
Quick apply
5d
Buying and Merchandising Level 4 Apprenticeship
TJX Europe —Watford
- Full-time
- Hybrid work
- English
- IT
- Communication skills
- Free parking
- Employee discount
5d
Research Associate
Imperial College London —White City
- £49,017 - £57,472 a year
- Full-time
- Doctoral degree
- University
2d
Technical Customer Support Associate
Oxford Medical Simulation —London
- £26,500 - £30,000 a year
- Full-time
- Annual leave
- Work from home
2d
Fundraising Associate, Europe
Greater Good Charities —London
- £50,000 - £60,000 a year
- Remote
- Bachelor's degree
- Travel
- Communication skills
Quick apply

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Customer Support Associate

Feebris Ltd
London

Apply Now

Job details

Permanent
8 days ago

Benefits

Annual leave

Qualifications

Bachelor's degree
Customer support
Business
Communication skills

Full job description

Feebris is on a mission to bring high-quality clinical monitoring to patients wherever they are. As a Customer Support Associate, you'll be at the heart of that — ensuring the healthcare teams who use our platform are set up for success, supported day-to-day, and getting genuine value from every interaction with Feebris.

This is a hands-on, varied role that spans client onboarding, training, helpdesk support, and device logistics. You'll work closely with NHS sites and care settings, build strong relationships with clinical users, and act as a key link between the frontline and our product and clinical teams. If you're someone who takes pride in making things run smoothly and wants to see the direct impact of your work on patient care, this role is for you.

requirements

QUALIFICATIONS

Bachelor's degree in Business, Healthcare, or a related field

EXPERIENCE

2-3 years of experience in customer support or a similar client-facing role

NICE TO HAVE

Experience working within or alongside NHS services or clinical settings
Background in healthcare technology, digital health, or health operations

KEY SKILLS

Strong client empathy and communication skills, with a patient and professional approach to healthcare users
Technically proficient, with the ability to quickly adopt new platforms and digital tools
Proactive problem-solver who can diagnose issues and drive them to resolution independently
Highly organised, with a structured approach to process management and documentation
Comfortable working with data - able to analyse usage and produce clear, accurate reports

responsibilities

Onboard new clinical teams from our customers onto the Feebris system - sharing collateral, organising and shipping hardware, configuring the platform, and delivering training.
Deliver engaging, role-appropriate training sessions for new and existing users, keeping materials up to date and communicating platform updates clearly to clients
Manage the help desk end-to-end: respond to client queries across email, phone, and chat promptly, triage and escalate issues correctly, and ensure all tickets are resolved within SLA
Oversee the full lifecycle of Feebris hardware - provisioning, shipping, tracking active devices, coordinating returns and replacements, and maintaining accurate inventory records
Monitor platform usage across live NHS sites, flag engagement risks early, and work with the team to address them proactively, Escalate product feedback and complaints internally, ensuring the right teams have the context they need to act
Produce and distribute internal and client-facing performance and usage reports accurately and on schedule
Assist senior team members with administrative and operational tasks

benefits

Impactful work, transforming healthcare for billions of people worldwide
A mission-driven team, small but mighty and committed to making a difference
Real responsibility, having a direct, meaningful impact on a high growth business
Coaching and personal development (bi-annual performance reviews, 1:1s with senior team members)
Central London Office
Flexible working arrangements
Share Options
Unlimited time off
Sponsored quarterly team and company socials

sectionLabels

benefits

WHAT WE OFFER

description

ABOUT THE ROLE

requirements

WHAT WE'RE LOOKING FOR

responsibilities

WHAT YOU'LL DO

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Refine Your Search

support associate jobs in harrow, gtl

Customer Support Associate

Summer QA Tester & Product Associate Intern

Retail Associate

Behaviour & Emotional Support Mentor

Administrator

Partnerships Associate

Legal Assistant / Client Support Analyst

Sales Support Associate

Executive & Personal Assistant & Office Manager

Operations Assistant

Business Associate

Team Member

Retail Sales Advisor - South Ruislip

Associate, Company Secretarial Assistant

Associate Property Broker

Finance Associate

Buying and Merchandising Level 4 Apprenticeship

Research Associate

Technical Customer Support Associate

Fundraising Associate, Europe

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