Location: Aylesford / Hybrid
Salary/package: £26,000 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week
As a Sales Support Assistant, you will be a valued member of the Global Education Supplies sales team, providing essential support that enables our Account Managers to focus on what they do best: building relationships and growing sales. This is an opportunity to play a key role in a busy and growing team, supporting customers, colleagues and sales activity across the business.
This role would suit someone with strong administration skills who enjoys working with data, supporting customers and being part of a commercial team. It offers an excellent opportunity to learn about sales, develop new skills and build a long-term career within a growing organisation. For the right person, this could be a great stepping stone into a future sales role.
Global Education Supplies (GES) is part of the Children & Education portfolio at Commercial Services Group (CSG), comprising eight complementary brands that serve the global education sector. These include KCS Education, Landscapes for Learning, Maudesport, Gresswell, Timstar, Technology Supplies, Diblio and Educeo. With a customer base spanning more than 90 countries, GES is entering a transformational phase focused on international growth, new product development, marketing investment and operational excellence.
You will play a key role in supporting the success of our outbound sales team, ensuring administration, quotations, customer onboarding and account management activities are delivered efficiently and accurately.
This is a role where organisation, attention to detail and collaboration are essential, with responsibility for supporting sales activity, maintaining accurate customer information and helping deliver excellent service to our customers.
Supporting Account Managers with quotations, customer requests and sales administration activities.
Preparing and processing quotations to support commercial opportunities and customer enquiries.
Managing customer records and maintaining accurate CRM information.
Supporting the onboarding of new customers and Multi Academy Trusts.
Coordinating account set up activities with Credit Control and internal teams.
Processing project orders and ensuring information is entered accurately into business systems.
Researching competitor pricing and supporting the preparation of customer quotations.
Building knowledge of our product ranges and identifying suitable alternatives where required.
Working closely with colleagues across sales and customer service teams to support business growth.
Proven experience in an administration, sales support, customer service or office-based support role.
Strong organisational and data entry skills with excellent attention to detail.
The ability to manage multiple tasks and priorities in a busy environment.
Confidence using Microsoft Excel and other Microsoft Office applications.
The ability to learn new systems, products and processes quickly.
An interest in sales, customer relationships and commercial environments.
A positive attitude, eagerness to learn and a desire to develop your career.
A proactive and solutions-focused approach.
Salary of £26,000 per annum.
25 days annual leave, rising in line with policy for the role.
Birthday Day Off.
One concessionary day during the Christmas period.
Pension scheme with 4% employer contribution.
Life assurance cover.
Access to Learning & Development opportunities via our CSG Academy.
Hybrid working with an expectation to attend the office regularly for training, team collaboration and business activities.
Employee cash plan.
Employee discounts and perks scheme including retail and gym offers.
Wellbeing support including EAP, counselling services and occupational health support.
Annual volunteer day.
Referral scheme
CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £700 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.
We are growing through a combination of organic development, acquisitions and strategic partnerships. Our 35+ businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.
As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.
As a member of Inclusive Employers with Silver Accreditation, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.
We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.
