Hardware engineer Work, Jobs in Hartlepool, Dur (with Salaries)

IT Support Engineer
ADNS Group —Middlesbrough
- £27,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
1st Line Support Engineer
IT Professional Services Ltd. —Chester-le-Street
- £24,420 - £28,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Sick pay
Quick apply
5d
Design Engineer (Hartlepool)
JDR Cable Systems —Hartlepool
- AutoCAD
- CAD
- Engineering
IT Support Engineer
Utilicom —Stockton-on-Tees
- £27,500 - £37,500 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- Travel
- Free parking
Quick apply
Manufacturing Project Engineering Manager
Caterpillar —Skinningrove
- £66,100 - £70,000 a year
- Full-time
- Engineering
- Analysis skills
- Project management
- Employee assistance programme
8d
Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Stockton-on-Tees
- Full-time
- Computer Science
- Up to 50% travel
- Java
Design & Development Engineer
Quanex —Newton Aycliffe
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Quick apply
Automation Engineer - DeltaV
FUJIFILM Biotechnologies —Billingham
- Full-time
- Programmable logic controllers
Mechanical Design Engineer
Filtronic —Sedgefield
- Full-time
- Hybrid work
- CAD
- Engineering
- System design
Quick apply
Senior Mechanical Design Engineer
Turntide Technologies Inc —Gateshead
- Full-time
- CAD
- Engineering
- IT
Quick apply
Senior EC&I Engineer
Assystem —Sunderland
- Engineering
- System design
- Supervising experience
- Annual leave
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
Principal EC&I Engineer
ASSYSTEM —Sunderland
- Full-time
- Remote
- Engineering
- System design
- Project management
Quick apply
Control Systems Engineer, UK ICS
Westinghouse Electric Company —Gateshead
- Microsoft Office
- Bachelor's degree
- Travel
- Employee assistance programme
- Life insurance

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IT Support Engineer

ADNS Group
Middlesbrough

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year

Benefits

Free parking
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Help desk

Full job description

IT Support Engineer

ADNS Group are currently looking for an enthusiastic, driven and confident individual to join our expanding Technical Support Team. This fantastic opportunity involves providing technical support to our customers throughout the North East

Role Overview

Based at our Middlesbrough Office, and customer offices you will;

Provide remote & onsite technical support
Ensure all support tickets are logged in our Customer Relationship Management system
Keep the customer regularly updated with issue resolution progress
Work in collaboration with colleagues on major incident recovery
Proactively identify potential problems and issues on customer sites
Identify opportunities to implement improved solutions
Deliver exceptional customer service and demonstrate the ability and desire to go ‘above and beyond’ for our customers
Share technical knowledge and contribute articles to the knowledgebase
Complete research, testing, and development on imminent technologies
Engage in ongoing training and gain technical qualifications
Project delivery

Core Responsibilities: -

· Provide excellent customer service

· Respond and resolve support tickets received via telephone, email and in person

· Remote Support of IT and Telecoms Systems

· Build, configuration and support hardware

· Ensure all support tickets are updated daily

· Ensure asset registers are accurate and up to date

· Provide onsite support as / when required

· Provide out of hours support as / when required

· Deliver equipment to customers

· Complete monthly backup checks

· Complete weekly server checks

· Update Knowledge Base

· Support project delivery as required

· Ensure support documentation is complete and up to date

· Ensure KPI’s are achieved for Service Delivery

· Follow all company and department policies and procedures

· Any other tasks assigned via a senior member of staff

Job Types: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

hardware engineer jobs in hartlepool, dur

IT Support Engineer

1st Line Support Engineer

Design Engineer (Hartlepool)

IT Support Engineer

Manufacturing Project Engineering Manager

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Design & Development Engineer

Automation Engineer - DeltaV

Mechanical Design Engineer

Senior Mechanical Design Engineer

Senior EC&I Engineer

IT Apprentice

Principal EC&I Engineer

Control Systems Engineer, UK ICS

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