Inbound customer service representative Work, Jobs in Hartlepool, Dur (with Salaries)

Internal Sales Administrator
Breedon Group plc —Durham
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
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Internal Sales Administrator

Breedon Group plc -
Durham

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Job details

Permanent | Full-time
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Full job description

Description

About Breedon Group:
Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.

Position Overview:
We are currently seeking an Internal Sales Administrator based at Durham Gate, Spennymoor.

You will be a key member of the sales team focused on the sales of construction material products.

Key Responsibilities

You will be responsible for dealing with inbound enquiries from customers, offering sales admin support to Territory Sales Managers and pricing/chasing/winning orders.

To positively represent the Breedon brand, the Internal Sales Representative offers our customers an excellent and professional service.

The key responsibilities of the role are as follows:

Ensure all phones are answered in a timely manner, and enquiries recorded.
Raise quotations and price them within the tolerances agreed by the TSM responsible for the area.
Add relevant notes to enquiries detailing any correspondence with the customer.
Process order acknowledgments when POs received and confirm via notes on Excalibur.
Administration of the Cash Sales Process including the recording of the data for the Purchase Ledger Team.
Generate weekly reports for the Area Sales Manager, reporting key sales data and any significant enquiries.
Actively seek and identify opportunities to sell additional products and upsell on the initial enquiry received.
Work pro-actively to identify new or declining customers, sites and opportunities.
You may on occasion be required to cover other departments.

Skills, Knowledge & Expertise

Focus on the customer relationship – maintain good customer relations and actively build new ones
Desire to succeed and build on customer base, upselling a range of products to ensure that Breedon succeeds and is the solution of choice for appropriate building projects
Peruse personal development of our product range
Effective time management, adhering to administrative policies and procedures
Attention to detail to ensure sales data produced is accurate

Job Benefits

A tailored, competitive salary
Company Pension Scheme
25 days annual leave, plus bank holidays on top
Share Saver Scheme participation
Company Life Assurance Scheme
Access to our Employee Assistance Programme for health and wellbeing support
Discounts on a wide range of products through our employee benefits platform
Broad learning opportunities and career progression pathways

Diversity Statement:
At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.

Join Us:
If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.

Application Process:
Ready to make a meaningful difference? Apply now by submitting your CV and cover letter. We look forward to considering your application and potentially welcoming you to our team.

About Breedon Group plc

Breedon is a leading vertically-integrated construction materials group in Great Britain and Ireland.

Quick apply

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