It support Work, Jobs in Hartlepool, Dur (with Salaries)

1st Line Support Engineer
razorblue Careers —Stockton-On-Tees
- £25,775.00 - £25,775.88 a year
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
Quick apply
1st/2nd Line IT Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Analyst
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
2nd Line Support Engineer - Night Shift
razorblue Careers —Stockton-On-Tees
- £31,500 - £38,500 a year
- 12 hour shift
- Hybrid work
- Mentoring
- Communication skills
- Life insurance
- Referral programme
Quick apply
PHP Laravel Developer (with IT Support & Microsoft CRM Experience)
National Numbers Ltd —Billingham
- £40,000 - £47,000 a year
- Hybrid work
- CRM software
- Azure
- AWS
Quick apply
3d
2nd Line Support Engineer
razorblue Careers —Stockton-On-Tees
- £30,500 a year
- Hybrid work
- Customer service
- Mentoring
- Training & development
- Life insurance
- Referral programme
Quick apply
Service Desk Manager
NECSWS —Hartlepool
- Full-time
- Customer service
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
IT Support Associate
Cummins Inc. —Darlington
- Computer Science
- Analysis skills
- Bachelor's degree
10d
Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Computer networking
- Organisational skills
1st Line Desktop Support Technician
Vertu Motors —Newcastle upon Tyne
- £24,784.50 a year
- Full-time
- Remote
- Microsoft Outlook
- Customer service
- Organisational skills
- Employee discount
Quick apply
3d
Service Desk Team Leader
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Customer service
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Support Technician
TEAM RH FITNESS LTD —Gateshead
- Up to £35,000 a year
- Computer networking
- In-person
- Communication skills
Quick apply
11d
Apprenticeship - Information Technology Support Associate level 3
Cummins Inc. —Darlington
- Monday to Friday
- Computer literacy
- Continuous improvement
- Computer skills
10h
Technical and Support Officers
Durham County Council —Durham
- £30,024 - £33,699 a year
- Weekend availability
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
14d
IT Services Assistant
EMG Solicitors —Durham
- Full-time
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
10d
IT Support Technician (6 month FTC)
Ingersoll-Rand —Sunderland
- Temporary
- Travel
- Computer networking
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Level 2 EUC Engineer - 6 month Contract
Ekco —Stockton-on-Tees
- Communication skills
Quick apply
Level 3 EUC Engineer - 6 Month Contract
Ekco —Stockton-on-Tees
- Communication skills
Quick apply
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Employee assistance programme
- Sick pay
IT Support Technician (6 month FTC)
Ingersoll Rand —Sunderland
- Travel
- Computer networking
- Leadership
- Employee assistance programme
14h

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it support jobs near hartlepool, dur

1st Line Support Engineer

razorblue Careers -
Stockton-On-Tees

Quick apply

Job details

£25,775.00 - £25,775.88 a year

Benefits

Cycle to work scheme
Private medical insurance
Paid volunteer time
Life insurance
Referral programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Client engagement
Microsoft Exchange
User account management
Customer support
Customer interaction
Communication skills
Mobile devices

Full job description

razorblue role:

We are looking for a 1st Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:

Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity
Troubleshoot and fix technical faults and issues
Respond to client queries and service requests
Assist with user rights, passwords, accounts
Handle basic security administration
Diagnose issues and explain technical details clearly
Occasional onsite visits to clients.

Please note that this role contains a weekend working rotation at a premium rate.

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must!

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

razorblue requirements:

We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply.

Strong communication, and relationship-building skills
Administering Microsoft Active Directory, Exchange Server & Office 365
Comp TIA, Relevant Apprenticeship or higher education
Degree or degree equivalent qualifications is desirable
People centric approach & service
Competent with Windows desktop & application support
Tablet and mobile device support
Basic network troubleshooting incl. ping and trace route
An understanding of razorblue's business, clients and the market it works in
Active Directory and Exchange administrative skills
Knowledge of Microsoft Group Policy
An understanding of Microsoft Azure AD Sync and Azure AD Connect
Excellent conversational fluency in English is required to clearly explain complex technical issues

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

razorblue gives:

Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

Base salary of £25,775 per annum depending on skills and knowledge
Hybrid working - After probation, split time evenly between office and home
25 days holidays per annum + public holidays + the ability to purchase 10 more
Your birthday off (Obviously!)
£2000 Referral Scheme Bonus – if you know other techies that want to join us
Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
Fully funded training and accreditations to expand your skillset
Two paid charity volunteering days per year
Discounted Broadband (Necessity)
Life insurance
Private Health Insurance with Vitality Health
Quarterly team social fund
Cycle to Work scheme
Gear up with the latest tech toys through our partnership with Currys
Cruise around in an eco-friendly electric car with our EV Scheme

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.

Agencies/Recruiters Please Note:

To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs.

We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team.

Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!

Quick apply

Refine Your Search

it support jobs in hartlepool, dur

1st Line Support Engineer

1st/2nd Line IT Support Analyst

Service Desk Analyst

2nd Line Support Engineer - Night Shift

PHP Laravel Developer (with IT Support & Microsoft CRM Experience)

2nd Line Support Engineer

Service Desk Manager

IT Support Associate

Technical Support Specialist (Hybrid)

1st Line Desktop Support Technician

Service Desk Team Leader

IT Support Technician

Apprenticeship - Information Technology Support Associate level 3

Technical and Support Officers

IT Services Assistant

IT Support Technician (6 month FTC)

Level 2 EUC Engineer - 6 month Contract

Level 3 EUC Engineer - 6 Month Contract

Service Desk Engineer

IT Support Technician (6 month FTC)

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