Proposition manager Work, Jobs in Hartpury, Gls (with Salaries)

Fan Engagement Manager
Gloucester Rugby —Gloucester
- £30,000 a year
- Weekend availability
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Propositions Manager
Ecotricity —Stroud
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
9d
Deputy Manager
Hollywoodbowlgroup —Cheltenham
- Up to £32,000 a year
- Weekend availability
- Bar
- Customer service
- Employee discount
Academic Head
Dyson —Malmesbury
- Engineering
- Research
- AI
- Employee assistance programme
- Employee discount
Regulatory Innovation & Nutrition Manager
Campden BRI —Chipping Campden
- Remote
- Business development
- Project management
- Continuous improvement
- Employee discount
Sales Manager Cotswolds
The Slaughters Manor House - Sales / Res / Events —Lower Slaughter
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Social media management
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Store Manager
Toolstation —Cheltenham
- £31,459.09 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
Business Development Manager - Products
QinetiQ —Malvern
- £72,000 - £85,000 a year
- Full-time
- CRM software
- Business development
- Employee discount
Retail Supervisor
Lindt & Sprungli (U.K.) Limited —Cotswolds
- Bar
- Customer service
- Analysis skills
Quick apply
Assistant Manager in Training
Hollywoodbowlgroup —Cheltenham
- Up to £12.30 an hour
- Weekend availability
- Customer service
- Supervising experience
- Employee discount
Product Manager - DOSH
Allpay —Hereford
- Product management
- Financial services
- Communication skills
Chocolate Adviser
Lindt & Sprungli (U.K.) Limited —Cotswolds
- Bar
- Customer service
- Analysis skills
Quick apply
Strategic Relationship Manager
Ecotricity —Stroud
- Up to £35,000 a year
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Employee discount
14d
Sales Executive, Estimating
Kohler —Cheltenham
- Up to £30,000 a year
- CRM software
- Business development
Area Sales Manager - Encoders
Renishaw —Wotton-under-Edge
- Up to £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Travel
- Free parking
- Employee assistance programme
RBC Brewin Dolphin - Wealth Manager (Wealth Planner/Financial Planning) - West of England
Royal Bank of Canada —Cheltenham
- Full-time
- Business development
- Communication skills
Principal Senior Technical Architect - Systems Integration
QinetiQ —Malvern
- Full-time
- Hybrid work
- Travel
- Agile
- Employee discount
Cloud Intelligence Business Development Manager - EMEA, AWS Cloud Intelligence
AWS EMEA SARL (UK Branch) —Cheltenham
- Full-time
- Sales
- Business development
- Bachelor's degree
Platform Engineering Manager
Open GI —Worcester
- £70,000 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Team management
Quick apply
Restaurant Breakfast Manager
Dumbleton Hall —Evesham
- Full-time
- Hotel
- Leadership
- Restaurant
Quick apply
13d

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Fan Engagement Manager

Gloucester Rugby -
Gloucester

Quick apply

Job details

Permanent | Full-time
£30,000 a year
10 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Gym membership
Life insurance
Sick pay
On-site parking

Qualifications

CRM software
Client engagement
Event management experience
Customer renewal management
Churn prevention
Customer loyalty building
Relationship management
Management reporting
Events management
Account management
Communication skills

Full job description

The Fan Engagement Manager is responsible for building deep, long‑term relationships with Gloucester Rugby’s and Gloucester Hartpury’s Club Members (Season Ticket holders) and owning the end‑to‑end fan experience on matchdays at Kingsholm.

This role sits at the heart of the supporter journey - ensuring our most loyal fans feel valued, recognised and connected to the Club, while continually improving retention, advocacy and matchday enjoyment.

The post holder will take an account‑management approach to membership, combined with hands‑on delivery of high‑quality matchday experiences that reflect the pride, passion and standards of Gloucester Rugby and Gloucester Hartpury.

Key responsibilities

1. Club Membership Account Management

· Take ownership of the relationship with Club Members, acting as a named point of contact and advocate

· Lead a member‑first approach to engagement, retention and renewal activity, ensuring members feel known, valued and listened to

· Manage proactive renewal and retention conversations, identifying risk early and resolving issues quickly and professionally

· Own the delivery and ongoing development of Club Membership benefits, ensuring they are clear, valuable and well‑communicated

· Plan and deliver exclusive Club Member events and experiences throughout the season, on matchdays and non‑matchdays

· Manage Club Member feedback forums / focus groups, translating insight into tangible improvements

· Manage the end-to-end direct debit scheme, including monitoring collections, resolving failed payments and supporting members through the process

2. Matchday Fan Experience (Kingsholm)

· Own the fan experience on matchdays, working closely with Operations, Ticketing, Marketing and Commercial teams

· Act as the visible lead for supporter experience, dealing with issues in real time and ensuring consistent service standards

· Identify opportunities to enhance the overall enjoyment for supporters

· Champion the voice of the fan in matchday planning and post‑match reviews

3. Insight, Reporting & Continuous Improvement

· Track and report on membership KPIs, including retention, renewals, engagement and satisfaction

· Use data, feedback and insight to inform improvements to the membership proposition and matchday experience

· Work closely with Marketing teams to support targeted, relevant communications to members

Contribute insight into wider supporter strategy, ensuring decisions are grounded in fan behaviour and sentiment

We are looking for...

Essential

Proven experience in account management, customer experience or supporter engagement
Strong relationship‑building skills with the confidence to handle challenging conversations
Experience working in a live, event‑based environment
Highly organised, proactive and comfortable juggling multiple priorities
Excellent communication skills, written and face‑to‑face
Confident using CRM, ticketing or customer management systems

Desirable

Experience in professional sport, events, entertainment or hospitality
Understanding of supporter behaviour, loyalty and retention
Experience delivering or managing live fan‑facing events

Additional Information

This role requires regular evening and weekend work around home fixtures, with TOIL provided
The role description may evolve in line with business needs and supporter strategy
Gloucester Rugby is committed to safeguarding, equality, diversity and creating a welcoming environment for all supporters

Pay: £30,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Gym membership
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

proposition manager jobs in hartpury, gls

Fan Engagement Manager

Propositions Manager

Deputy Manager

Academic Head

Regulatory Innovation & Nutrition Manager

Sales Manager Cotswolds

Store Manager

Business Development Manager - Products

Retail Supervisor

Assistant Manager in Training

Product Manager - DOSH

Chocolate Adviser

Strategic Relationship Manager

Sales Executive, Estimating

Area Sales Manager - Encoders

RBC Brewin Dolphin - Wealth Manager (Wealth Planner/Financial Planning) - West of England

Principal Senior Technical Architect - Systems Integration

Cloud Intelligence Business Development Manager - EMEA, AWS Cloud Intelligence

Platform Engineering Manager

Restaurant Breakfast Manager

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