People admin Work, Jobs in Hartwell, Nth (with Salaries)

Administrative Secretary
Eleanor Cross Healthcare —Northampton
- £12.71 an hour
- Full-time
- Customer service
- GP surgery experience
- Microsoft Office
- Sick pay
Quick apply
12d
Customer Service Representative
RH COMMERCIAL VEHICLES —Northampton
- Up to £31,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
5d
File Admin Support Team (FAST) Administrator (FTC/Secondment) (4 posts)
Thames Valley Police —Milton Keynes
- £27,449 a year
- Part-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
7d
Events Assistant
McManus Pubs —Northampton
- £13.75 an hour
- Weekend availability
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Sales Administrator
Nicab Ltd —Silverstone
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
6d
Project Control Officer
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Analysis skills
- Presentation skills
- Organisational skills
- Annual leave
14d
Senior Administration Assistant - Administrator Level 2
North Northamptonshire Council —Kettering
- £29,064 - £30,024 a year
- Microsoft Outlook
- Data entry
- Communication skills
- Employee assistance programme
12d
EHC Assessment and Review Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £36,363 a year
- Databases
- Continuous improvement
- Communication skills
- Annual leave
- Work from home
Advice Line Support Volunteers
Northamptonshire Domestic Abuse Service —Wellingborough
- Part-time
- Computer literacy
- Data entry
8d
AutoCAD Designer and Admin Support
Wernick Hire —Bedford
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
People Admin Assistant
Booker Group —Banbury
- Temporary
- Microsoft Office
- Administrative experience
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
8d
Business Support Officer (Waste)
West Northamptonshire Council —Towcester
- £26,914 - £27,781 a year
- Data entry
- IT
Warehouse clerical
DHL Supply Chain —Kettering
- Computer literacy
- Data entry
- Warehouse experience
- Free parking
Medical Records Officer (Bank)
Circle Health Group —Milton Keynes
- Up to £12.71 an hour
- Part-time
- Databases
- Administrative experience
- Organisational skills
- Annual leave
HMP Bedford - Business Administrator
Ministry of Justice —Bedford
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
23h
Business Support Officer PART TIME (Safeguarding Adults Team)
North Northamptonshire Council —Kettering
- £27,254 - £27,694 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
11d
Administrator
Ministry of Justice —Aylesbury
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
2d
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Mentoring
Quick apply
Senior Tribunal Officer
Milton-Keynes-Council —Milton Keynes
- £48,226 - £52,413 a year
- Conflict management
- In-person
- Negotiation
- Annual leave
- Work from home
Warehouse Administrator
Great Bear —Northampton
- £26,693 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d

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people admin jobs near hartwell, nth

Administrative Secretary

Eleanor Cross Healthcare -
Northampton

Quick apply

Job details

Permanent | Full-time
£12.71 an hour
12 days ago

Benefits

Company pension
Sick pay

Qualifications

Collaborate with healthcare professionals
Customer service call handling
EDI
Inbound customer enquiry call handling
Clinical record keeping
SystmOne
Customer service
Updating electronic health records
Stakeholder liaison
Updating electronic care records
Patient appointment coordination
GP surgery experience
UK GDPR
Filing
Scanning
Patient service
Microsoft Office
General Data Protection Regulation (GDPR)
Appointment booking and call handling
Electronic patient record systems
Organisational skills
IT
Patient record updating
Phone etiquette
Managing patient records
Medical terminology
Communication skills
Time management

Full job description

Eleanor Cross Healthcare

Job description - Administrative Secretary

REPORTS TO: Data and Personnel Manager

HOURS: 37.5 hours per week

Monday to Friday between the hours of 7:45am – 18:45pm

Job Summary:

The secretarial administrator provides a wide range of essential secretarial, administrative and organisational support within the Practice for patients and our multidisciplinary team to ensure a smooth day-to-day operation. Secretarial administrators are responsible for but not limited to handling patient communications and requests, maintaining accurate records, processing correspondents (electronic and hard copy), processing onward referrals (eRS), coordinating with our multidisciplinary team and external organisations (secondary care, community services) and more in accordance with the Practice, NHS, GDPR, and confidentiality regulations and policies.

The ideal candidate will have a positive and calm manner, be compassionate, patient, understanding and courteous, be well organised and able to work systemically and efficiently whilst following procedures and protocols closely. They will be patient focused with a can-do attitude, a people person, projecting a positive and friendly image to patients and visitors, with an excellent phone manner. They will have good IT skills and able to work under pressure in a busy environment. Be able to communicate clearly and effectively with patients, staff, other primary care services, secondary care and other associated healthcare agencies face-to-face, over the telephone or via email.

Key Responsibilities:

Patient Services:

Point of contact for patients, both in person and via telephone
Acknowledge patients courteously and ensure they are directed appropriately
Handle patient enquiries sensitively, efficiently and appropriately, escalating where needed
Remind patients to book appointments for additional tests required for onward referrals
Taking payments, providing receipts and documenting payments for private work requests from patients and external organisations

Administrative Secretary Duties:

Scan incoming correspondences received via post
Import incoming correspondences received via letters email inbox
Process incoming correspondence (electronic and hard copy)
Actioning clinical, secretarial and admin scans from NOVA
Process NOVA returns and uncontracted work letters
Read code appropriately and accordingly in patient records
Monitor and action emails received via admin, reports and letters email inboxes in a timely manner
Monitor and action AccuRx responses from patients
Process onward routine and 2WW referrals via eRS, email and letter
Process A&G, prior approval and expedite requests
Audits (2WW, patient DNAs)
Compile paperwork for meetings and supervisors to review
Action, update and/or compete tasks received via SystmOne in a timely manner
Process SARs and iGPR requests from patients and external organisations (insurance companies, army medical etc)
Process patient and external organisation non-NHS work requests (reports, GP letters, questionnaires etc)
Online Access/Proxy Access record review
Update patient records accurately and in line with practice processes
Registration and deduction administrative task (pulling/filing notes, summarising, EDI Links, GP2GP Tasks etc)
Initiate and follow death protocol when notified of a patient death
Ensure outgoing mail is sent accordingly before post cut off times

Telephone and Communication:

Answer incoming calls promptly and professionally
Advise and signpost patient appropriately
Have working knowledge of the telephone system
Liaise and communicate with patients, other staff and teams, other healthcare services and other external services clearly and effectively
Transferring calls to appropriate staff or teams

Practice Support:

Support clinical and non-clinical staff with general office duties as required
Work flexibly across both practice sites to meet service needs
Support the practice teams during busy periods, including sickness or annual leave cover of work
Assist in maintaining a safe, tidy, and welcoming work environment
Any other tasks/duties allocated by managers

Confidentiality and Compliance:

Ensure patient data is recorded and maintained in accordance with GDPR and confidentiality requirements. Always maintaining strict confidentiality of patient information
Adhere to practice policies, procedures, and NHS guidelines
Participate in mandatory training and practice meetings

Person Specification:

Essential:

Excellent communication and interpersonal skills
Strong customer service focus with a calm and professional manner
Ability to work effectively as part of a team
Good IT skills, including the use of clinical systems and Microsoft Office
Ability to manage workload effectively including multitasking in a busy environment
Strong organisational, time management skills
Strong attention to detail
Flexibility to work across two sites
Willingness to undertake training and development
Commitment to equality, diversity, and patient-centred care

Desirable:

Previous experience working in a GP practice or healthcare setting
Knowledge of SystmOne, AccuRx, and ANIMA
Understanding of medical terminology
Experience handling confidential information
GDPR and data protection knowledge

This document may be amended following consultation with the post holder, to facilitate the development of the role, the practice and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice

Job Types: Permanent, Full-time

Pay: £12.71 per hour

Benefits:

Company pension
Sick pay

Application question(s):

Do you have GP practice experience?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

people admin jobs in hartwell, nth

Administrative Secretary

Customer Service Representative

File Admin Support Team (FAST) Administrator (FTC/Secondment) (4 posts)

Events Assistant

Sales Administrator

Project Control Officer

Senior Administration Assistant - Administrator Level 2

EHC Assessment and Review Officer

Advice Line Support Volunteers

AutoCAD Designer and Admin Support

People Admin Assistant

Business Support Officer (Waste)

Warehouse clerical

Medical Records Officer (Bank)

HMP Bedford - Business Administrator

Business Support Officer PART TIME (Safeguarding Adults Team)

Administrator

2nd Line Support Technician

Senior Tribunal Officer

Warehouse Administrator

I want to receive the latest job alerts for people admin in hartwell, nth

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