Senior customer service representative Work, Jobs in Harwell Ox11 (with Salaries)

Accounts Assistant
Hachette —Didcot
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Employee assistance programme
3d
Accounts Assistant
Hachette UK —Didcot
- £25,000 - £30,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Employee assistance programme
3d
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Databases
- Bachelor's degree
- Mentoring
Deskside Analyst
Hachette —Didcot
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Senior Product Assurance Manager
Astroscale —Didcot
- £60,000 - £94,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Quality control
- Travel
- Life insurance
- Sick pay
Senior Commercial Executive
NielsenIQ —Oxford
- £32,200 - £40,000 a year
- Full-time
- Employee assistance programme
- Flexible schedule
Quick apply
Customer Success Business Unit Director
NielsenIQ —Oxford
- £66,860 a year
- Full-time
- Hybrid work
- AI
- Analytics
- Employee assistance programme
Quick apply
4d
Operations Director
BaxterStorey UK —Earley
- Full-time
- Sales
- Hotel
- Business development
- Employee assistance programme
- Employee discount
Quick apply
Senior Strategic Analyst
Oxford University Press —Oxford
- £65,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Employee discount
2d
Senior Journal Manager - Production
Oxford University Press —Oxford
- Hybrid work
- Computer literacy
- Analysis skills
- Presentation skills
- Employee discount
Deputy Chief People Officer
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £112,782 - £129,783 a year
- Full-time
- Continuous improvement
- Recruiting
- Contracts
12d
Insights Manager
NielsenIQ —Oxford
- £45,500 - £76,950 a year
- Full-time
- Hybrid work
- Presentation skills
- Team management
- Leadership
- Employee assistance programme
Quick apply
Customer Experience Lead (Fixed Term Contract)
Oxford University Press —Oxford
- Hybrid work
- Leadership
- Communication skills
- Employee discount
General Catering Manager
BaxterStorey UK —Oxford
- £41,000 a year
- Weekend availability
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager
VINCI Facilities UK —Abingdon
- Full-time
- In-person
- Training & development
- Leadership
Quick apply
Sales Development Representative - AI and Knowledge
eGain —Newbury
- Communication skills
12d
General Manager - UK
Infopro Digital Services Limited —Swindon
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
3d
Operational Support Officer
HM Courts & Tribunal Service —Swindon
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
7d
Senior Sales Executive
Corpay —Swindon
- Full-time
- Hybrid work
- CRM software
- Business development
- Organisational skills
- Life insurance
Centre Administrator 37.50 Hours per week
NATIONAL ANIMAL WELFARE TRUST BERKSHIRE —Hungerford
- £12.71 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Databases
Quick apply
8d

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senior customer service representative jobs near harwell ox11

Accounts Assistant

Hachette -
Didcot

Apply Now

Job details

3 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Stakeholder collaboration
Stakeholder liaison
ERP software
Internal department liaison
Financial analysis
Organisational skills
Computer skills
Customer interaction
SAP ERP
Communication skills
Supplier invoice processing

Full job description

Who we are and what we do

We, Hachette UK Distribution, are the leading book distribution company in the UK. We are one of the most advanced distribution centres in Europe, with leading-edge automation and modern systems which will ensure world-class service to customers and publisher clients. We ship in excess of 60 million books globally each year and supply one out of every four books to the UK trade.
Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.
Hachette UK Distribution is part of the Hachette UK publishing group.

What you'll be doing

The Accounts Assistant position within the Distribution Finance department is a varied and rewarding opportunity for a motivated individual seeking to grow and develop their finance career.
The role provides key support to the Distribution Finance team and senior stakeholders through the coding and routing of invoices, recharging transport related charges through detailed analysis, weekly sales analysis, calculation and raising monthly sales invoices and sundry invoices, answering publisher queries, managing the suppliers and resolving associated queries and/or discrepancies.
The position plays an important role in providing accurate and timely financial data to support business decision-making. The successful candidate will be comfortable working with excel, and ideally SAP or a similar ERP, while ensuring the maintenance of accurate, compliant, and well-controlled financial records.
The role would suit a proactive individual with a positive, can-do attitude and strong communication skills, both written and verbal. The ability to work collaboratively as part of a team, as well as with stakeholders across the wider organisation, is essential.
The position is ideal for someone looking to further their accounting knowledge, system expertise, and process improvement skills.
Role Specific Duties
Organisation, coding, routing for authorisation and chasing of all division accounts payable invoices.
Analysis and summarising of transport related invoices to client level costings.
Calculating and raising of monthly sales invoices to clients for our services.
Calculation of premium carriage charges to include on client invoices.
Raising and chasing of sundry invoices.
Calculation and crediting of Mixed Damages.
Answering publisher queries.
Own the weekly sales process.
Manage Supplier related queries, ensuring prompt and proactive resolution.
Maintenance of several analysis spreadsheets.
Support the maintenance of financial systems and contribute to continuous process improvement initiatives.
Understanding other areas within finance team to provide support and create resilience within the team.
Provide ad-hoc support to the Distribution finance team as required.
Any other duties as may be reasonably requested in line with the job role.
Customer / Client relations
Respond promptly and professionally to client queries in line with agreed Service Level Agreements.
Ensuring that Clients’ key reporting requirements can be met where possible.
Maintain strict confidentiality at all times in relation to financial data and sensitive business and Publisher information.

Who we are looking for

Knowledge, Experience & Qualifications:
Experience within a similar accounting role.
Experience of liaising with colleagues and customers at all levels.
Owner mentality towards managing own workload and prioritise effectively.
Experience of working with SAP or other large ERP systems.
Experience working on some similar month end tasks.

Skills & Attitudes:
High level of attention to detail.
Excellent organisational skills.
Positive with a “can do” attitude and demonstration of growth mindset towards development of role.
A hunger to learn and understand.
Flexible and can work under pressure and on own initiative.
A good communicator with the ability to prioritise and build strong relationships across multiple functions/businesses at all levels.
Able to use own initiative and proactively identify areas for improvement.
Excellent IT skills including (Microsoft Word, Excel, Teams and Outlook).
Be flexible and a team player.

What we offer

Our people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:
35 days annual holiday including Bank Holidays
Pension Plan and Life Assurance schemes
Company enhanced family policy including maternity, paternity and shared parental
Reward programme giving discounts, savings and cash back at numerous retailers
2 Community Days per year
Cycle to Work scheme
Eye care vouchers
Generous discounts on books we publish
Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)
Wide-ranging training library
Development Programmes including Mentoring
Staff Events
Many employee networks to join
Free onsite parking
Free tea and coffee

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.
If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know.
We will notify all candidates of the outcome of their application.

Apply Now

Refine Your Search

senior customer service representative jobs in harwell ox11

Accounts Assistant

Accounts Assistant

Senior Customer Success Manager

Deskside Analyst

Senior Product Assurance Manager

Senior Commercial Executive

Customer Success Business Unit Director

Operations Director

Senior Strategic Analyst

Senior Journal Manager - Production

Deputy Chief People Officer

Insights Manager

Customer Experience Lead (Fixed Term Contract)

General Catering Manager

Operations Manager

Sales Development Representative - AI and Knowledge

General Manager - UK

Operational Support Officer

Senior Sales Executive

Centre Administrator 37.50 Hours per week

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