Referrals and assessment manager Work, Jobs in Harwich, Ess (with Salaries)

Customer Relations Manager
Beaumont Manor Care Home —Frinton-on-Sea
- Up to £45,000 a year
- Full-time
- Sales
- Customer service
Quick apply
Family and Carer Ambassador
Essex Partnership University NHS Foundation Trust —Colchester
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
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Surface Water Consultant / Hydrologist
Assystem —Leiston
- Construction experience
- Annual leave
- Referral programme
Occupational Therapist
Dedham Therapy Farm CIC —Dedham
- £35,000 a year
- Full-time
- First Aid Certification
- IT
- In-person
- Health & wellbeing programme
Quick apply
Transition Manager
Harley House Supported Living - Great Bentley —Great Bentley
- £40,000 a year
- Part-time
- Organisational skills
- Time management
Quick apply
Domestic Abuse Outreach Support Worker
Restore Women’s Aid —Stowmarket
- £16,480 - £28,142 a year
- Communication skills
- Annual leave
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Clinical Deputy Manager
Bupa —Colchester
- £41,017 - £53,934 a year
- Weekend availability
- Mentoring
- Care plans
- Communication skills
- Employee discount
- Gym membership
Quick apply
Health and Safety Manager
Assystem —Sizewell
- Hybrid work
- Bachelor's degree
- Organisational skills
- IT
- Annual leave
- Flexible schedule
Day Nurse - Colchester
Outlook Care —Colchester
- Microsoft Outlook
- Nursing home
- IT
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Deputy Care Manager
CK2Care —Clacton-on-Sea
- £32,000 - £34,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Referral programme
- Sick pay
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Deputy Manager
Old Norwich Road - Ipswich —Ipswich
- £34,000 a year
- Full-time
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Site Environmental & Sustainability Manager
ASSYSTEM —Ipswich
- Full-time
- No degree
- Organisational skills
- Construction experience
- Annual leave
- Referral programme
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Private Client Tax Senior
Larking Gowen —Ipswich
- From £30,000 a year
- Business development
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
Gardener
Bupa —Colchester
- £12.75 - £13.75 an hour
- Full-time
- IT
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Customer Relations Manager

Beaumont Manor Care Home -
Frinton-on-Sea

Quick apply

Job details

Full-time
Up to £45,000 a year

Qualifications

Sales
Customer service

Full job description

Our private, luxurious care home is delightfully situated by the seaside in Frinton-on-Sea, which offers premium living for the elderly, comprising of 70 bedrooms.

Customer Relations Manager | Frinton On Sea | 40 hours per week | Up to £45,000 per annum + bonus (Depending on experience)

Are you a personable, high-energy professional with a talent for building meaningful relationships? Do you thrive on helping people make important decisions with reassurance, clarity, and empathy?

We’re looking for a Customer Relations Manager to represent our exceptional care home in Frinton On Sea, you’ll ensure to provide a warm, welcoming, and informative experience for families seeking residential care for their loved ones.

This role combines proactive and reactive customer engagement. You’ll be the first point of contact for enquiries, guiding families through one of the most important decisions of their lives with professionalism and compassion. You’ll also actively build the profile of the home in the local community by developing strong relationships with key referral sources, networking with prospective resident groups, and identifying opportunities for new business.

While experience within the care sector is not essential, you must be high-energy, target-driven, and passionate about delivering exceptional customer service. Your ability to convert enquiries into admissions, combined with your proactive approach to generating new business, will be central to achieving sales targets.

Location: Beaumont Manor care home, Kirby Road, Great Holland, Frinton On Sea, CO13 0FB
Reporting to: Regional Director

What You’ll Be Doing:

Be the first point of contact for families, providing expert guidance with warmth and professionalism.
Build strong local knowledge and networks to connect families to the care they need.
Conduct engaging, personalised tours of the home, showcasing services, facilities, and community.
Collaborate with care and management teams to coordinate assessments, admissions, and contracts.
Maintain an excellent visitor experience and manage family communications, ensuring smooth transitions.
Support marketing initiatives, community engagement, and local partnerships to raise awareness of the home.
Track and manage enquiries effectively, providing insights to improve conversion and service delivery.

Why join us:
This role is more than just a customer-facing position it’s a chance to genuinely support families at one of the most important moments in their lives. You’ll join a supportive, values-led team with a competitive salary of £45,000 and OTE of £6,500. Full training and ongoing support will help you excel, while working across the community allows you to make a wider impact.

What we’re looking for:

Excellent communicator with a warm, confident, and professional manner.
Strong local knowledge of Frinton On Sea & the wider area, ideally with established networks.
Experience in sales, customer service, or family liaison roles; care sector experience is advantageous.
Highly organised, proactive, and comfortable managing a schedule.
IT literate and confident using CRM systems and reporting dashboards.
Self-motivated, energetic, and driven to deliver results.
All appointments are subject to an enhanced DBS check.

Make first impressions count and guide families with confidence.

Apply today to become our Customer Relations Manager in Frinton On Sea

About us
Beaumont Manor Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.

Quick apply

Refine Your Search

referrals and assessment manager jobs in harwich, ess

Customer Relations Manager

Family and Carer Ambassador

Surface Water Consultant / Hydrologist

Occupational Therapist

Transition Manager

Domestic Abuse Outreach Support Worker

Clinical Deputy Manager

Health and Safety Manager

Day Nurse - Colchester

Deputy Care Manager

Deputy Manager

Site Environmental & Sustainability Manager

Private Client Tax Senior

Gardener

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