Account supervisor Work, Jobs in Haslingden, Lan (with Salaries)

Customer Services Team Leader
DRiV Incorporated —Bradford
- £37,000 - £48,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
7d
Sales Supervisor
Macway Limited —Manchester
- £33,500 - £37,500 a year
- Full-time
- Management
- Sales
- Salesforce
- Free parking
Quick apply
Purchase Ledger Supervisor
mydentist —Radcliffe
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Supervisor Credit Control
Stericycle —Sale
- Microsoft Office
- Analysis skills
- Organisational skills
- Employee stock purchase plan
- Annual leave
Payments Team Leader
Rochdale Council —Rochdale
- £36,363 - £39,862 a year
- Call to connect
8d
Business Development Team Leader
PHSGroup —Skelmersdale
- £35,000 a year
- No weekends
- Sales
- Microsoft Office
- Business development
- Free parking
- Employee discount
6h
Customer Services Team Leader
DRiV —Bradford
- Customer service
- English
- Microsoft Office
8d
Accounts Payable Team Leader US
RS Integrated Supply —Warrington
- Full-time
10d
Fund Settlement Supervisor
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- Financial services
- Communication skills
Specialist Consulting Leader
Bupa —Salford
- £67,500 - £84,300 a year
- Full-time
- Travel
- In-person
- Leadership
- Employee discount
- Gym membership
Quick apply
13d
Deputy General Ledger Team Leader
HILTI —Manchester
- Microsoft Excel
- Supervising experience
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Customer Service Team Leader - 12 Month Fixed Term Contract
AJ Bell —Manchester
- £30,900 - £35,020 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Gym membership
Quick apply
Senior Account Management Representative - JD & Size (Retail Partners) - Converse (Bury, U.K)
Nike —Bury
- Full-time
- Sales
- Merchandising
- Analysis skills
Team Leader
ASDA —Stockport
- £13.10 - £14.10 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
7d
UKI EAMM and Core Services Leader, AWS UKI Specialist Team
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Sales
- AWS
- Leadership
Sales Team Leader (French Speaking) - 12 months FTC
Deliveroo —Manchester
- Full-time
- Hybrid work
- Sales
- Salesforce
- Leadership

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Customer Services Team Leader

DRiV Incorporated -
Bradford

Quick apply

Job details

Full-time
£37,000 - £48,000 a year
7 days ago

Qualifications

Customer service
SAP
GCSE
English
Microsoft Office
Communication skills
A Level

Full job description

Role Purpose & Overview:

To own the operational and day-to-day management of the Bradford Customer Service department, while providing key support to the Senior CSM on all relevant departmental projects within the assigned regions. Act as the primary escalation point for all local customer-related issues, working closely and collaboratively with Sales Managers and regional business functions to ensure operational efficiency and business continuity. Lead, coach, and support the professional development of all direct reports, driving efficiency, productivity, and engagement to enable the effective achievement of departmental goals and KPIs.

RESPONSIBILITIES:

Actively participate and collaborate in all regional CS projects, providing key operational support to the Senior CSM
Take full responsibility for the day-to-day running of the Bradford CS team (covering UK, Nordics, BNL and all EU E-business portfolios); providing guidance, leadership, and support in the management of key customer accounts and end-to-end OTC (order to cash) process:

Build strong professional relationships across all internal and external networks (including local and regional CS teams, customers, and all relevant business functions)
Provide key operational support to Senior CS manager to ensure successful & timely delivery of local and regional CS projects
Deliver first class customer support and assistance, ensuring first class service, acting as a role model for direct reports
Close liaison with transporters and external stakeholders, including close follow up on any issues affecting customer delivery and OTIF (on time in full)
Support in the set up/processing of new customer accounts (or implement changes to existing accounts) and business approval forms
Support in the updating and maintenance of customer master data records
Closely monitor sales, order processing and end-to-end OTS (order to shipment) process across areas of responsibility
Promote & support in the adoption of electronic ordering (Teccom, EDI), automation and standardization across CS processes and procedures
Drive efficiency and productivity: maximising sales output, reducing past due with stock on hand & increasing velocity in the order to shipment process
Proactive resolution of customer complaints through liaison with appropriate depts. and follow up (following appropriate escalation process)
Follow-up proactively with material and delivery issues, ensuring high level of customer focus
Interface with credit and finance department (and all other departments) in a timely manner to address & resolve potential delivery blocks
Initial point of contact for local and regional escalations and complaints

JOB REQUIREMENTS:

Previous Team Leader or senior role experience (or minimum 5 years in a fast-paced customer-facing role) (essential)
Proven track record of managing a busy complex workload (essential)
Willingness to undertake European travel when required (essential)
SAP knowledge and experience (essential)
Genuine passion for customer service and customer-centric attitude (essential)
Willingness to participate in ongoing training and development of skills and service in line with ever changing business requirements (essential)
High level of written and spoken English (essential)
Good working knowledge of MS Office (essential)
Excellent communication skills (essential)
People skills (essential)
The ability to work under pressure & liaise confidently across all levels within the business (essential)
Professionalism, tact, and diplomacy (essential)
Minimum/Essential: A level or equivalent (GCSE English and Math’s A-C grade essential)
Automotive industry experience in an international role (advantageous)

Job Types: Full-time, Permanent

Pay: £37,000.00-£48,000.00 per year

Work Location: Hybrid remote in Bradford BD7 1NQ

Quick apply

Refine Your Search

account supervisor jobs in haslingden, lan

Customer Services Team Leader

Sales Supervisor

Purchase Ledger Supervisor

Supervisor Credit Control

Payments Team Leader

Business Development Team Leader

Customer Services Team Leader

Accounts Payable Team Leader US

Fund Settlement Supervisor

Specialist Consulting Leader

Deputy General Ledger Team Leader

Customer Service Team Leader - 12 Month Fixed Term Contract

Senior Account Management Representative - JD & Size (Retail Partners) - Converse (Bury, U.K)

Team Leader

UKI EAMM and Core Services Leader, AWS UKI Specialist Team

Sales Team Leader (French Speaking) - 12 months FTC

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