It support manager Work, Jobs in Hatfield Heath, Ess (with Salaries)

IT Support Manager
Nebius —Harlow
- English
- Analysis skills
- Computer networking
Quick apply
IT Support Team Leader
AccrueTek Consulting Limited —St Albans
- £26,000 - £30,000 a year
- 8 hour shift
- Azure
- Microsoft Outlook
- Software troubleshooting
- Free parking
- Annual leave
Quick apply
13d
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Senior Manager, Revenue Management Training Specialist, Digital & Technology Transformation, EMEA (12 Month+ FTC)
Marriott International, Inc —London
- Full-time
- Sales
- Hotel
- Analysis skills
14d
Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology
Amazon UK Services Ltd. —London
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Senior Manager, Revenue Management Specialist, Digital & Technology Transformation, EMEA (12 Month+ FTC)
Marriott International, Inc —London
- Full-time
- Sales
- Hotel
- Analysis skills
14d
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
14d
Technical Account Manager, Weekend Coverage, EMEA
Harvey —London
- Weekend availability
- IT
- AI
- Communication skills
EMEA Client Facing Technology Enablement Lead
PIMCO —London
- Full-time
- Sales
- Communication skills
- Marketing
Onsite Technical Lead
ABACUS —London
- Full-time
- Azure
- Travel
- Financial services
- Annual leave
- Employee discount
Quick apply
Inclusion Coach - Assistive Technology and AI Lead (Term Time)
Chelmsford College —Chelmsford
- Up to £23,763.96 a year
- Full-time
- Continuous improvement
Technical Account Manager, Client Success - Magnite (SpringServe)
Magnite —London
- Full-time
- SQL
- Analysis skills
- Scripting
- Employee stock purchase plan
- Gym membership
Senior Manager - Technical Support Engineering
DeepL —London
- Full-time
- Hybrid work
- Continuous improvement
- APIs
- Leadership
Technical Account Manager (TAM)
Trading Technologies —London
- Full-time
- Hybrid work
- SQL
- Computer networking
- In-person
- Annual leave
- Gym membership
Service Desk Analyst / Manager
Shieldpay —London
- Hybrid work
- Microsoft Outlook
- Travel
- SharePoint
- Flexible schedule
Quick apply
Senior Technical Account Manager
Ben —London
- Full-time
- Hybrid work
- Software troubleshooting
- SQL
- Analysis skills
Technical Lead, Professional Services
Cvent —London
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Software troubleshooting
- Work from home
Salesforce Administrator & Service Desk Lead
Triple Point —London
- Sales
- Salesforce
Head of Technical Account Management
MOBKOI —London
- Full-time
- Hybrid work
- English
- SQL
- JavaScript
Quick apply
Senior Technical Support Manager
ComplyAdvantage —London
- Hybrid work
- No experience needed
- English
- In-person
- Annual leave
- Life insurance
Quick apply

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IT Support Manager

Nebius
Harlow

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Job details

Qualifications

Cloud infrastructure
UNIX
English
Technical support
Analysis skills
ITIL
Computer networking
IT
Linux
AI

Full job description

About Nebius:

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

We are looking for a IT Support Manager in our data center, the key person in managing IT infrastructure maintenance. You will manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters. This role is focused on ensuring stable, efficient, and scalable operations through people leadership, structured support processes, and hands-on technical oversight.

You will own day-to-day IT support operations, oversee maintenance and incident resolution for GPU clusters, and ensure high service levels across hardware, network, and field support activities. You will act as a key escalation point, drive operational improvements, and align support execution with broader data center objectives.

Your responsibilities will include

Lead and manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters and region IX colocations.
Ensure high availability and reliability of GPU clusters and IT infrastructure
Act as the primary escalation point for complex hardware, network, and operational incidents
Monitor and drive SLA, KPI, and incident resolution performance across IT support services
Oversee proactive maintenance, troubleshooting, and problem management activities
Collaborate with infrastructure engineers, vendors, and colocation partners to resolve issues and deliver improvements
Maintain and improve support processes, documentation, and team training materials
Manage IT asset lifecycle activities, relates to responsibility area, including RMAs

We Expect You to Have

3+ years of experience managing technical support teams in a data center or similar critical infrastructure environment.
Strong hands-on background in diagnosing and resolving server hardware issues, including GPU-based systems, fiber networks.
Solid understanding of data center operations, server platforms, and enterprise networking principles.
Practical experience with IT service management processes (ITIL / ITSM).
Basic proficiency with Linux/Unix operating systems and command-line tools.
Proven ability to manage operational KPIs, incidents, and escalations.
Analytical skills
Proactive mindset, strong sense of ownership, and the ability to lead teams in high-pressure environments.
High proficiency in spoken and written English.

It will be an added bonus of you have:

Relevant certifications and trainings

Benefits & Perks:

Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams

What's it like to work at Nebius:

Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI

Equal Opportunity Statement:

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.

If you need accommodations during the application process, please let us know.

Quick apply

Refine Your Search

it support manager jobs in hatfield heath, ess

IT Support Manager

IT Support Team Leader

IT Support Team Leader

Senior Manager, Revenue Management Training Specialist, Digital & Technology Transformation, EMEA (12 Month+ FTC)

Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology

Senior Manager, Revenue Management Specialist, Digital & Technology Transformation, EMEA (12 Month+ FTC)

IT Service Desk Lead

Technical Account Manager, Weekend Coverage, EMEA

EMEA Client Facing Technology Enablement Lead

Onsite Technical Lead

Inclusion Coach - Assistive Technology and AI Lead (Term Time)

Technical Account Manager, Client Success - Magnite (SpringServe)

Senior Manager - Technical Support Engineering

Technical Account Manager (TAM)

Service Desk Analyst / Manager

Senior Technical Account Manager

Technical Lead, Professional Services

Salesforce Administrator & Service Desk Lead

Head of Technical Account Management

Senior Technical Support Manager

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