Service desk team leader Work, Jobs in Hatfield Heath, Ess (with Salaries)

Administrator - Desk Side Services
HCLTech —Basildon
- £24,420 - £34,000 a year
- Windows
- Organisational skills
- In-person
Quick apply
IT Service Desk Analyst
Hexcel Corporation —Duxford
- Full-time
- Customer service
- Windows
- Analysis skills
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Azure
- IT
- Employee discount
8d
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Azure
- Customer service
- Windows
2d
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
8d
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
13d
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
14d
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
8d
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
Desktop Support Analyst
Brown Brothers Harriman —London
- Full-time
- Customer service
- Windows
- Mentoring
1d
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Managed Services - First Line Support Team Lead
HSO Group B.V. —London
- Weekend availability
- Azure
- Customer service
- Organisational skills
Quick apply
13d
TechHub Support Analyst
Ofcom —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
9d
Support Engineer
Aforza —London
- Salesforce
- SQL
- JavaScript
- Annual leave
- Employee discount
.NET Application Support Engineer
Atos —London
- Hybrid work
- SQL
- Communication skills
- Annual leave
12d
Service Delivery Manager
Centellic —London
- Full-time
- Hybrid work
- Maintenance
- IT
- Leadership
- Employee assistance programme
- Gym membership
Quick apply
12d
Senior IT Support Analyst
Lime —London
- Weekend availability
- Hybrid work
- Customer service
- Travel
- APIs
Quick apply
Finance Applications Support Manager
IDC Research Inc. —London
- Full-time
- Hybrid work
- Management
- ERP systems
- Presentation skills
Deskside Analyst
Hachette UK —London
- Up to £32,500 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
23h

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Administrator - Desk Side Services

HCLTech -
Basildon

Quick apply

Job details

Fixed term contract
£24,420 - £34,000 a year

Qualifications

Desktop support
Operating systems
MCP
Windows
Remote access software
Organisational skills
Mac OS
Communication skills
Help desk

Full job description

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.

HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.

It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.

As a Desktop Support Specialist/Mac Support, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

Key Responsibilities:

Providing technical assistance for macOS-based hardware and software, troubleshooting issues, installing and maintaining systems, and assisting users.
Installing, configuring, and upgrading macOS, software applications, and drivers, sometimes involving deployment and management of devices using tools like Mobile Device Management (MDM) solutions (e.g., JAMF)
Provide technical support and troubleshooting for hardware, software, and network issues.
Install, configure, and maintain desktop and laptop computers, mobile devices, and peripherals.
Assist with the setup and deployment of new equipment and software.
Respond to support requests via phone, email, or in-person.
Document and track issues and resolutions in a ticketing system.
Train users on new systems and software as needed.
Collaborate with other IT team members to resolve complex issues.
Maintain an inventory of all hardware and software resources.
Ensure security and privacy of networks and computer systems.
Creating and maintaining user guides, FAQs, and knowledge base articles to support self-service troubleshooting and enhance user productivity.

Qualifications:

Proven experience as a Desktop Support Specialist or similar role.
Strong knowledge of Windows and Mac operating systems.
Familiarity with remote desktop applications and help desk software.
Excellent problem-solving and communication skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Relevant certifications (e.g. Microsoft Certified Professional) are a plus.

Benefits:

A supportive, diverse and global team with a brilliant culture. Great opportunities to make the role your own, upskill yourself and get involved with exciting projects.
Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few.
To know more about us visit – www.hcltech.com· For more information on how we process your personal data, please refer to HCLTech’s Candidate Data Privacy Notice.

Pay: £24,420.00-£34,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk team leader jobs in hatfield heath, ess

Administrator - Desk Side Services

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Service Desk Technician - 6 Month FTC

Managed Services - First Line Support Team Lead

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Senior IT Support Analyst

Finance Applications Support Manager

Deskside Analyst

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