Solution specialist Work, Jobs in Haxby, Nyk (with Salaries)

Customer Contact Coffee Specialist
Nespresso —York
- Up to £26,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7h
learning and development Specialist
Onebright —York
- £28,000 a year
- Call to connect
- Hybrid work
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
Crown Court Clerk
HM Courts & Tribunal Service —York
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
13d
People Specialist
Onebright —York
- £30,000 a year
- Call to connect
- Hybrid work
- Administrative experience
- Human resources
- IT
- Employee assistance programme
5d
Information Governance Officer
Onebright —York
- £30,000 a year
- Call to connect
- Hybrid work
- No degree
- Organisational skills
- IT
- Employee assistance programme
5d
Customer Service Advisor
Business Waste —York
- £25,470 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
- Referral programme
Quick apply
12d
Training & Development Specialist - Signalling
Siemens —York
- Full-time
- Hybrid work
- Communication skills
- Teaching
- Time management
Part-Time Access Control Specialist - UK
CenCore Associates —Harrogate
- Part-time
- Military
- English
Finance Assistant
Business Waste —York
- £25,470 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Referral programme
Quick apply
3h
Part-Time Visitor Control Center (VCC) Operations Specialist – UK
CenCore Associates —Harrogate
- Part-time
- Communication skills
3d
Visitor Control Center (VCC) Operations Specialist – UK
CenCore Associates —Harrogate
- Weekend availability
- Communication skills
3d
Automation Application Specialist
Beckman Coulter Diagnostics —York
- Full-time
- Remote
- Engineering
- Laboratory experience
- English
4d
Commercial Growth Manager
Bransby Wilson Parking Solutions Ltd —York
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Free parking
- Sick pay
Quick apply
Access and Participation Communications Producer
University of York —University of York
- £32,080 - £36,636 a year
- Full-time
1d
Contract Manager- Service Delivery (Security services)
Eboracum —York
- From £30,000 a year
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
10d
Apprenticeship Installation Electrician
University of York —University of York
- £23,022 - £27,339 a year
- Full-time
Purchase Ledger Clerk/ Finance Assistant
Clearpoint Recycling Limited —Harrogate
- £25,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Organisational skills
- Free parking
- Work from home
Quick apply
7d
Commercial Sales Manager
Bransby Wilson Parking Solutions Ltd —York
- £50,000 - £70,000 a year
- Full-time
- Management
- Sales
- Business development
- Free parking
- Sick pay
Quick apply
8d
Claims Handler – Bodily Injury & Medical Malpractice (Multiple Opportunities)
Hiscox —York
- Full-time
- Travel
- Organisational skills
- Communication skills
13d
Quality Controller
Rivendell Europe Ltd —Leeds
- Full-time
- Free parking
- Employee discount
Quick apply
13d

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Customer Contact Coffee Specialist

Nespresso -
York

Apply Now

Job details

Full-time | Fixed term contract
Up to £26,000 a year
7 hours ago

Benefits

Company pension
Paid volunteer time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Upselling
Communication skills

Full job description

Customer Contact Coffee Specialist
Business Area: Nespresso
Location: York (Hybrid working) 2-3 days a week in the office minimum.
Fixed Term Contract until end of December 26
Salary up to £26,000 depending on experience

Some of our other fantastic benefits

Generous pension scheme – up to 12% contribution from Nestle
12 flexible days on top of 25-day holiday entitlement
2 paid volunteering days
A focus on personal development and growth

Although this is a full time opportunity, please speak to us about what flexibility means to you. We are always open to discussing individuals’ flexible working needs, so please don’t let this stop you from applying.

At Nespresso, we don’t just sell coffee—we create exceptional experiences. As a global leader in premium portioned coffee, we continue to redefine at-home coffee consumption through innovation, quality, and customer engagement.

We’re looking for a Customer Contact Coffee Specialist to support our consumers while acting as a true brand ambassador. In this role, you’ll elevate the customer experience at every touchpoint, building engagement, trust, and loyalty, with a strong focus on first-contact resolution.

Your Impact
Working within our Customer Contact Centre and reporting to the Customer Contact Manager, you will support both inbound and outbound queries across digital and phone channels. You’ll apply the Nespresso tone of voice to quickly understand needs and deliver effective, personalised solutions.

Key responsibilities include:

Conduct outbound calls, including follow-ups, service reminders, resolution updates, and retention conversations
Deliver outstanding service to internal stakeholders and customers, balancing standard processes with customer-centric decisions
Handle challenging conversations with professionalism, using active listening to understand needs and behaviours
Take ownership of new ideas to enhance the customer experience and drive efficiency
Act as an ambassador for Nespresso’s products, services, and sustainability commitments
Inspire customers and help them explore tailored coffee solutions
Share insights on common contact drivers and improvement opportunities
Escalate operational challenges where necessary
Maintain data accuracy and support back-office customer data management where required

Your ingredients for success
To succeed in this role, you’ll have experience in a customer-facing environment, whether in retail, hospitality, or a contact centre, and a passion for going above and beyond for customers. You’ll thrive in a fast-paced environment and enjoy delivering exceptional experiences that exceed customer expectations.

Other key skills will be:

Proven track record of delivering results in a target-based environment.
Proficient in Microsoft programmes, Excel, PowerPoint and Word.
Strong attention to detail, ensuring database integrity.
Strong communication skills.
Able to identify problems and drive solutions through to resolution
Experience with upselling would be advantageous.

Ability to prioritise tasks effectively

What you need to know
Job advert posting date 9th June 2026
Job advert closing date 23rd June 2026

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.

To find out more about Nestle’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace.

Apply Now

Refine Your Search

solution specialist jobs in haxby, nyk

Customer Contact Coffee Specialist

learning and development Specialist

Crown Court Clerk

People Specialist

Information Governance Officer

Customer Service Advisor

Training & Development Specialist - Signalling

Part-Time Access Control Specialist - UK

Finance Assistant

Part-Time Visitor Control Center (VCC) Operations Specialist – UK

Visitor Control Center (VCC) Operations Specialist – UK

Automation Application Specialist

Commercial Growth Manager

Access and Participation Communications Producer

Contract Manager- Service Delivery (Security services)

Apprenticeship Installation Electrician

Purchase Ledger Clerk/ Finance Assistant

Commercial Sales Manager

Claims Handler – Bodily Injury & Medical Malpractice (Multiple Opportunities)

Quality Controller

I want to receive the latest job alerts for solution specialist in haxby, nyk

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