Guest environment expert Work, Jobs in Hayes, Gtl (with Salaries)

FRONT OFFICE ASSOCIATE
Marriott London Heathrow —Hayes
- Full-time
- Customer service
- Hotel
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
Day Concierge
Rendall & Rittner —London
- £29,500 a year
- Full-time
- Customer service
- Employee assistance programme
Guest Experience Expert
Marriott International, Inc —London
- Full-time
- Hotel
- Supervising experience
- IT
9d
Illusion Expert - Guest Engagement Staff
MOI London LLC —London
- £14 an hour
- Part-time
- Hospitality
Quick apply
Clubhouse Crew, London Heathrow
Virgin Atlantic —Hounslow
- £27,454 a year
- Weekend availability
- Hospitality
- Culinary experience
- Customer service
Guest Ambassador
PROception —London
- £15.42 an hour
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Quick apply
Resort Host - Europe
Saga —London
- Remote
- Public speaking
- Hotel
- Guest services
Quick apply
Handyperson
Rendall & Rittner —London
- £33,000 - £35,000 a year
- Overtime
- Customer service
- Employee assistance programme
Venue Host
Madera at Treehouse Hotel London —West London
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
Part-time Sommelier
The Barbary —London
- £17.50 an hour
- Part-time
- Hospitality
- Bar
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Formula 1 - Events Project Lead
Absolute Taste —London
- Full-time
- Hospitality
Quick apply
Conference Supervisor
Foxhills Club & Resort —Chertsey
- Weekend availability
- Customer service
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Wellbeing and Safeguarding Advisor
Virgin Active —London
- £40,000 a year
- Full-time
- Hospitality
- First Aid Certification
- Organisational skills
- Annual leave
- Employee discount
Partnerships Executive (FTC)
Cazoo —Richmond
- Hybrid work
- Microsoft Powerpoint
- Sales
- APIs
- Employee discount
- Referral programme
12d
Night Concierge
Rendall & Rittner —London
- £31,000 a year
- Overtime
- Customer service
- Employee assistance programme
Educator | Battersea
Lululemon —London
- Weekend availability
- Customer service
- Travel
- Annual leave
- Employee discount
Guest Arrival Expert - London Marriott Canary Wharf
Marriott International, Inc —London
- Full-time
- Supervising experience
- Resort
12d
L'oreal Luxe National Skincare Expert, UKI
l'Oréal —London
- Full-time
- Analysis skills
- Bachelor's degree
- Annual leave
- Referral programme
Quick apply
Spa Therapist
Foxhills Club & Resort —Chertsey
- Weekend availability
- Hotel
- Communication skills
- Resort
- Employee discount
Quick apply
Mobile Hearing Aid Audiologist, Guildford
Leightons Opticians & Hearing Care —Guildford
- £50,000 - £120,000 a year
- Annual leave
- Gym membership

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FRONT OFFICE ASSOCIATE

Marriott London Heathrow
Hayes

Quick apply

Job details

Full-time

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Life insurance
On-site parking

Qualifications

Customer service
Supervising experience

Full job description

Guest Experience Expert, Front Office - London Heathrow Marriott

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? The London Heathrow Marriott Hotel is looking for dedicated individuals to join our team. At Marriott, we believe in creating memorable experiences for our guests.

Position: Full-time, 40 hours per week

Employee Benefits:

Free Meals on Duty: Enjoy complimentary meals while you work.
Uniform Provided: A professional uniform is supplied for all employees.
Leisure Club/Gym Access: Free use of the hotel's leisure club and gym facilities.
Benefit HUB Access: Gain access to a range of discounts and offers through our Benefit HUB.
Discount Rates: Enjoy discounted rates at Marriott Hotels worldwide, including 50% off at our hotel restaurant, Carluccio's.
Health Insurance: Eligible employees can opt into health insurance plans, including vision and life insurance.
Pension Scheme: Automatic enrolment in The People’s Pension after three months of employment, with additional options for the Marriott UK Workplace ARC Pension Plan.
Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
Training and Development: Access to training programs to enhance your skills and advance your career.
Free Parking: Complimentary on-site parking for employees.

Job Responsibilities:

Welcome and assist guests with check-in/check-out procedures, ensuring a smooth and pleasant experience.
Address guest inquiries and concerns promptly and professionally, providing accurate information and solutions.
Coordinate with other departments to ensure guest requests are fulfilled efficiently.
Maintain a high level of customer service by anticipating guest needs and exceeding their expectations.
Handle guest complaints with empathy and resolve issues to their satisfaction.
Promote hotel services and amenities to enhance guest experience and drive revenue.
Ensure compliance with hotel policies and procedures, maintaining a safe and secure environment.
Monitor guest feedback and implement improvements based on their suggestions.
Assist in training new staff on guest service standards and procedures.
Maintain accurate records of guest interactions and transactions.

Safety and Company Policies:

Follow all company and safety and security policies and procedures.
Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
Complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Communicate with others using clear and professional language.
Develop and maintain positive working relationships with others.
Support the team to reach common goals.
Listen and respond appropriately to the concerns of other employees.

Ensure adherence to quality expectations and standards.

Preferred Qualifications:

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience in a customer service role.
Supervisory Experience: None required.
License or Certification: None required.

Members Get More. More Access. More Free Nights.

Enjoy Complimentary Wi-Fi: Stay connected with free Wi-Fi during your stay.
Chat with Your Hotel: Use the Marriott Bonvoy App to communicate directly with your hotel.
Save with Member Rates: Take advantage of exclusive member rates and discounts.
Earn Points: Accumulate points with every stay and redeem them for free nights, experiences, and more.

Join Marriott Bonvoy today following the link below and start enjoying these fantastic benefits! ?

https://www.joinmarriottbonvoy.com/emeaguests/s/EN-GB/ch/PWBD/

At London Heathrow Marriott, we are dedicated to sustainability and minimising our environmental impact. Our key initiatives include:

Renewable Energy: The hotel uses windmills and solar panels on the roof to power external lighting, significantly reducing CO2 emissions.
Rooftop Greenhouse: Fresh herbs and vegetables are grown in our rooftop greenhouse, ensuring low food mileage and providing fresh produce for our kitchen.
Water Conservation: We have implemented water-saving bathroom fittings and an energy-efficient, low-water laundry system to conserve water.
Food Waste Reduction: Our innovative 'Food Waste Lab' repurposes food production waste, supporting Marriott's goal to significantly reduce food waste.
Sustainable Meetings: Our meeting spaces and packages are designed to embrace sustainability in all aspects of events.

For more information please click on the link: Photos of London Heathrow Marriott Hotel | Marriott Bonvoy

About Marriott International: Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Join us at London Heathrow Marriott and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott Hotels!

INDFOH

Quick apply

Refine Your Search

guest environment expert jobs in hayes, gtl

FRONT OFFICE ASSOCIATE

Day Concierge

Guest Experience Expert

Illusion Expert - Guest Engagement Staff

Clubhouse Crew, London Heathrow

Guest Ambassador

Resort Host - Europe

Handyperson

Venue Host

Part-time Sommelier

Formula 1 - Events Project Lead

Conference Supervisor

Wellbeing and Safeguarding Advisor

Partnerships Executive (FTC)

Night Concierge

Educator | Battersea

Guest Arrival Expert - London Marriott Canary Wharf

L'oreal Luxe National Skincare Expert, UKI

Spa Therapist

Mobile Hearing Aid Audiologist, Guildford

I want to receive the latest job alerts for guest environment expert in hayes, gtl

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