Senior technical support Work, Jobs in Hayes, Gtl (with Salaries)

Technical Manager
Galeta —Hayes
- £60,000 - £70,000 a year
- Full-time
- Customer service
- Bakery
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
3d
Senior Remote Support Engineer
RVM Systems —Watford
- £35,000 - £60,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Scripting
Quick apply
13d
Senior Technical Writer
Eckoh —Hemel Hempstead
- From £60,000 a year
- Full-time
- Hybrid work
- English
- Driving
- APIs
- Free parking
- Life insurance
Quick apply
Senior Events Producer (Full Time)
Darbar Arts Culture Heritage Trust —London
- £50,000 - £58,000 a year
- Weekend availability
- Hybrid work
- Management
- English
- No degree
- Annual leave
Quick apply
13d
Senior Technical Project Manager
CoMind —London
- £84,000 - £126,000 a year
- Full-time
- PMP
- Organisational skills
- IT
- Employee discount
Integration Developer
RHP —Teddington
- £63,750 a year
- Full-time
- Azure
- SQL
- APIs
- Annual leave
11d
Senior Technical Support Partner (2nd Line)
Land Securities —London
- Full-time
- Customer service
- SharePoint
- Negotiation
- Annual leave
- Employee assistance programme
PMO Manager
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Annual leave
13d
Senior Operational Resilience Manager
Expedia —London
- £173,000 - £277,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Senior Technical Programme Manager (Senior TPM)
Reward Gateway —London
- £120,000 - £140,000 a year
- Full-time
- Hybrid work
- PMP
- AWS
- APIs
Quick apply
2d
Senior AV and IT Support Officer
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Agile
- IT
- Annual leave
- Employee assistance programme
5d
Senior Developer - Permanent
Reading Borough Council —Reading
- £56,730 - £63,472 a year
- Full-time
- Salesforce
- Continuous improvement
- JavaScript
10d
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Management
- IT
- Leadership
- Flexible schedule
11d
Senior IT Delivery Manager
Shivom Consultancy Ltd —Brentford
- £55,000 - £70,000 a year
- Full-time
- Azure
- Computer Science
- PMP
- Employee assistance programme
Quick apply
Senior Front End Engineer
1st Formations —London
- £90,000 - £110,000 a year
- Full-time
- Hybrid work
- JavaScript
- HTML
Strategic Delivery Lead – Operating Model Transformation & Organisation ...
BRE Group (Building Research Establishment) —Watford
- £60,000 - £80,000 a year
- Remote
- Travel
- AI
- Communication skills
- Free parking
5d
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
Senior Project Manager
Secret Intelligence Service —London
- From £72,793 a year
- Hybrid work
- PMP
- Travel
- IT
- Annual leave
- Work from home
Senior Videographer
Department for Work and Pensions —Westminster
- £55,807 - £62,448 a year
- Overtime
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
VP, Customer Experience
ComplyAdvantage —London
- £225,000 - £290,000 a year
- AI
- Leadership
- Annual leave
- Employee discount
Quick apply
10d

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Technical Manager

Galeta -
Hayes

Quick apply

Job details

Full-time
£60,000 - £70,000 a year
3 days ago

Benefits

Free parking
Company pension
Employee discount

Qualifications

Microbiology
Law
Food management
Customer service
Baking
Bachelor's degree
HACCP
Food service
Organisational skills
Technical writing
Food industry
Root cause analysis
Food safety
Communication skills

Full job description

If, after reading the role description below, you’d like to apply, please send your CV and a short note on your certification track record to [email protected] . No agencies, please.

About us

Galeta is one of London's leading artisan wholesale bakeries. Built over 15 years from a market stall to a business with circa £18m revenue, we employ over 100 people and supply more than 1,200 wholesale customers across London and the South East, including major national coffee and food service accounts. Following our recent acquisition of Bread Bread, we are in an ambitious growth phase and are investing significantly in our technical and food safety capability

Purpose of the role

This is a newly created senior role with full ownership of food safety, quality and technical compliance across the business. Your immediate priority is to lead Galeta through BRCGS START! Intermediate certification on a defined 26-week programme, while resolving outstanding customer audit non-conformances and embedding a robust, sustainable food safety culture across the site.

You will be the senior authority on food safety and legality at Galeta, with the autonomy and mandate to act, including stopping production or dispatch where necessary. You will report directly to the Director of Operations and work closely with production, operations and commercial teams.

Key responsibilities

Certification and audit readiness

Own and deliver the BRCGS START! Intermediate certification programme end to end, including gap analysis, corrective action planning, documentation, training and audit management
Lead the response to customer audit non-conformances, including root cause analysis, corrective and preventive actions, and close-out with customer technical teams
Act as the primary technical contact for customer audits, third-party auditors and enforcement authorities
Maintain permanent audit readiness across the site

Food safety and quality systems

Own, develop and maintain the HACCP plan, including TACCP and VACCP, ensuring risk assessments are current and operationally embedded
Build and maintain the quality management system, including specifications, traceability, labelling compliance, supplier approval and raw material risk profiling
Provide expert oversight of allergen management and controls across a multi-product artisan bakery environment
Establish and manage testing regimes, product verification, shelf-life validation and environmental monitoring
Investigate complaints and non-conformances, driving corrective action and trend analysis

Culture, people and integration

Build a food safety culture where technical discipline and artisan craft work together, with a strong daily presence on the bakery floor
Recruit, lead and develop the technical, QA and hygiene function as it grows
Design and deliver food safety training, from induction through to ongoing competence assessment
Oversee hygiene standards and hygiene contractors
Support the technical integration of acquired businesses onto Galeta systems and standards

Commercial and continuous improvement

Support new product development and product changes from a technical and legal perspective
Manage supplier technical performance and raw material specifications
Provide technical input to customer onboarding and tenders, where certification and compliance are increasingly a commercial requirement
Report monthly to the Director of Operations on technical KPIs, audit status, complaints and programme progress

Candidate profile

Essential

Proven experience as a Technical Manager, Food Safety Manager or senior QA Manager in food manufacturing
Demonstrable track record of achieving or maintaining BRCGS certification (Food Safety or START!), ideally including taking a site through certification for the first time
Strong working knowledge of HACCP (Level 3 minimum, Level 4 preferred), UK food law, labelling and allergen legislation
Experience managing customer and third-party audits, including handling and closing out non-conformances under time pressure
Hands-on, pragmatic operator comfortable in a fast-paced SME environment without large support teams
Strong communication skills and the credibility to influence from the bakery floor to the boardroom

Desirable

Bakery or ambient/chilled short shelf-life manufacturing experience
Degree (or equivalent experience) in Food Science, Food Technology, Microbiology or a related discipline
Experience building a technical function from a low base or post-acquisition
Lead auditor qualification
Experience with food service and coffee chain customer technical requirements

What we offer

Salary of £60,000 to £70,000 depending on experience
Discretionary performance bonus linked to certification and audit milestones
Genuine ownership of the technical agenda in a founder-led business, reporting directly to the Director of Operations
The opportunity to build a function and team from the ground up in a business with a clear growth and investment plan

Job Type: Full-time

Pay: £60,000.00-£70,000.00 per year

Benefits:

Company pension
Employee discount
Free parking

Ability to commute/relocate:

Hayes UB3 3BL: reliably commute or plan to relocate before starting work (required)

Experience:

Technical writing: 5 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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