Cloud analyst Work, Jobs in Hazelwood, Dby (with Salaries)

Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- Mentoring
- Employee assistance programme
Quick apply
Information Security Analyst
ONYX Insight —Nottingham
- Full-time
- Communication skills
Quick apply
13d
MBS Senior Data Quality Analyst
Metropolitan Police —Kilburn
- £45,986 - £48,995 a year
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
7d
Information Security Vulnerability Management Analyst
JCB —Rocester
- Full-time
- Analysis skills
- Communication skills
- Gym membership
Condition Monitoring Engineer
ONYX Insight —Nottingham
- Full-time
- Spanish
- Databases
- Bachelor's degree
Quick apply
Cloud Solutions Analyst
RLDatix —Melbourne
- Hybrid work
- Azure
Technical Services Analyst
Nottingham Trent University —Nottingham
- £39,984 - £44,977 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee discount
1d
Ecommerce Computer Analyst & Scientist
FILLAROMA LTD —Weston and Meir North
- £35,420.00 - £65,982.51 a year
- Full-time
- Microsoft Excel
- Computer Science
- Master's degree
- Free parking
- Employee discount
Quick apply
10d
Salesforce Developer
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Software troubleshooting
- Salesforce
- Communication skills
Data Engineer
TheNottingham —Nottingham
- £55,000 - £65,000 a year
- Hybrid work
- Azure
- Continuous improvement
22h
Salesforce Developer
JCB —Rocester
- Full-time
- Salesforce
- DevOps
- Organisational skills
- Gym membership
Quick apply
Senior Solutions Analyst - Decisioning
Experian —Nottingham
- Full-time
- Hybrid work
- Agile
- Financial services
- Leadership
- Annual leave
Quick apply
14d
Senior Solutions Analyst - Decisioning
Experian Information Solutions —Nottingham
- Full-time
- Agile
- Financial services
- Leadership
- Annual leave
14d
Salesforce Solutions Architect
Cooper Parry —Derby
- Full-time
- Salesforce
Full Stack Engineer, Platform Reliability
Sperry Rail, Inc. —Derby
- Full-time
- Software troubleshooting
- AWS
- Continuous improvement
Quick apply
4d
SAP BW and Datasphere Consultant
Boots —Nottingham
- Full-time
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Oracle APEX Software Developer
DNV —Loughborough
- Full-time
- Hybrid work
- Software troubleshooting
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
Senior Data Engineer – Data Integration & Microsoft Fabric
RSM UK —Nottingham
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Communication skills
Full Stack Engineer, Data Science Focus with React
Sperry Rail, Inc. —Derby
- Full-time
- Presentation skills
- Machine learning
- Continuous improvement
Quick apply
4d

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Application Support Analyst (Nights)

Resonate Tech
Derby

Quick apply

Job details

£40,000 - £45,000 a year

Benefits

Free flu jabs
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Technical troubleshooting
Cloud infrastructure
Stakeholder collaboration
Stakeholder liaison
DevOps
Mentoring junior staff
IT service management
English
Network infrastructure
Zendesk
Network Protocols
Mentoring
Technical support incident logging
Agile
Application support
Network monitoring
SaaS
Communication skills

Full job description

Overview of the Role

This is a fully remote role where we are looking for individuals who are passionate about modern IT practices and technologies, to take our products into service and then provide the quality of support that together with great design and development, will see our systems used and loved by our customers. Capable of understanding complex technical implementations and low-level concepts, you will be able to quickly build relationships and communicate effectively with our customers, and our own technical staff.

You do not need a background in rail - experience in systems that provide essential business services will be an advantage.

About us

We provide software products and services that are already improving the operational delivery of rail services. Our vision is to create a truly connected rail network, using deep technology expertise and industry experience to deliver solutions that meet transport challenges across the UK and beyond. Harnessing our great ideas and turning them into products used and loved by our customers, we build control systems and digital platforms that deliver operational management and outcome support to improve customer journeys across the rail network.

Key Accountabilities and Responsibilities

Support and maintain our SaaS product suite and associated equipment in accordance with documented designs
Provide remote support to commissioning activities or to facilitate incident resolution
Support and maintain monitoring solutions for our environments and customer applications, ensuring high uptime.
Work within specified service level agreements for response and resolution times
Support innovation and advise on the implementation of new technologies
Engage with internal teams around technical solutions and requirements, and the implementation of best practices
Interact with internal subject matter experts on incidents and service requests that require an advanced level of technical input
Able to interpret and understand safety rules, operating and maintenance instructions and procedural manuals
Clearly document issues, requests, and solutions within the ITSM system
Contribute to and maintain the internal knowledge base
Act as a mentor to develop the knowledge and experience of other technical colleagues
Identify processes and other improvements within the team

Requirements

Skills and Experience

Experience in supporting Linux systems, AWS, SQL, troubleshooting, bash scripting, with the ability to analyse complex system logs

Knowledge in networking: standard internet protocols and ports, network monitoring and analysis tools, configuration of network devices (switches, routers, firewalls)

Experience using monitoring systems for site and application reliability

Experience in troubleshooting with on-premise, cloud and hybrid infrastructure environments

Experience in working with ITSM tools such as Zendesk or ServiceNow

Managing,

Excellent command of the English language, both written and spoken

Familiarity with DevOps and Agile methodologies

Competencies and Behaviours

A strong communicator with experience in a customer-facing role as well as managing senior stakeholders, such as the C-Suite

Excellent analytical, troubleshooting, and problem-solving skills

Self-led learner with the ability and drive to investigate, learn, and develop

Comfortable building relationships, collaborating and communicating with multiple teams and stakeholders, of varying technical experience, both internally and externally

Innovative, creative, and passionate about what you do, with a thorough attention to detail

Highly organised, resilient, and able to manage individual workload

Working Pattern

This is a remote, home-based role - it may require occasional attendance at client premises for site- based activities. The ability to reach and attend one of our three offices (Derby, Milton Keynes, or London), for training, product familiarisation, and support activities as required would be an advantage.

Support issues and activities rarely fit neatly into regular hours; therefore, our support team operates a “4 on, 4 off” shift system basis to provide 24/7, year-round coverage for our clients. You will work on a shift system with each working period consisting of four shifts of 12 hours, followed by a break of four shifts. We are looking for night shift workers to work 6pm – 6am.

In order to provide the best onboarding experience and training, this role will follow a different working pattern for the first 6-10 weeks which will be Monday - Friday 9am-5pm. During this period there is a requirement for 2 days a month working from the Derby office.

Benefits

Home based with travel to Resonate and client sites as required
Working pattern of 4 on, 4 off, 12-hour days
For training and familiarisation, working pattern to start with standard office hours (5 day week) for approx. 6-8 weeks (flexible, depending on candidate and team readiness)
20 shifts leave per annum

Pension plan through Aviva with matched contributions from 5%-8%
Private healthcare for you and immediate dependents, currently with Bupa on a medical history disregarded basis
Group Life Assurance cover (currently 6x salary)
Group Income Protection cover (in the event of incapacity currently provides 50% salary plus a 10% pension contribution after 52 weeks)

Wellbeing

Private health care cover – currently with Bupa, covering you and your immediate dependents on a medical history disregarded basis
Company sick leave and pay – enhanced provision subject to qualify period of service
Employee Assistance Programme providing 24/7/365 access to independent and confidential support via an app, web, or helpline to support you with any life challenges
Free eye tests and annual flu vaccinations - available to all colleagues

Quick apply

Refine Your Search

cloud analyst jobs in hazelwood, dby

Application Support Analyst (Nights)

Information Security Analyst

MBS Senior Data Quality Analyst

Information Security Vulnerability Management Analyst

Condition Monitoring Engineer

Cloud Solutions Analyst

Technical Services Analyst

Ecommerce Computer Analyst & Scientist

Salesforce Developer

Data Engineer

Salesforce Developer

Senior Solutions Analyst - Decisioning

Senior Solutions Analyst - Decisioning

Salesforce Solutions Architect

Full Stack Engineer, Platform Reliability

SAP BW and Datasphere Consultant

Oracle APEX Software Developer

Senior Data Engineer – Data Integration & Microsoft Fabric

Full Stack Engineer, Data Science Focus with React

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