Helpdesk manager Work, Jobs in Heath, Dby (with Salaries)

Senior Facilities Manager (Branches), Midlands & South
National Westminster Bank PLC —Castle Donington
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Annual leave
7d
IT Support Engineer
Chattertons Solicitors —Newark-on-Trent
- Full-time
- Azure
- English
- No degree
Quick apply
3d
Reactive Helpdesk Administrator (fixed term contract)
UPP Ltd —Nottingham
- £25,589 a year
- Full-time
- Communication skills
- Employee discount
- Life insurance
3d
Team Support Manager - Food - Meadowhall
Marks & Spencer —Sheffield
- £14.47 an hour
- Full-time
- Employee discount
Senior Occupational Health Advisor
Optima Health —Derby
- Up to £47,000 a year
- Part-time
- Paid training
- Annual leave
Customer Service Advisor
CBRE —Doncaster
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee discount
Site Manager
Equans —Rotherham
- £30,000 a year
- Full-time
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Facilities Helpdesk Administrator
NAB-Jones Lang LaSalle Services —Nottingham
- Full-time
- Google Suite
- Customer service
- In-person
Quick apply
7d
Audit Manager IT Infrastructure and Cybersecurity
HSBC Global Services Limited —Sheffield
- Full-time
- IT
- Communication skills
3d
Jeopardy Supervisor
Equans —Rotherham
- Full-time
- Analysis skills
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
11d
Senior Manager, Cloud Technology Controls
HSBC Global Services Limited —Sheffield
- Full-time
- IT
- SDLC
3d
Senior Technician (Chemotherapy e-Prescribing)
Sheffield Teaching Hospitals NHS Foundation Trust —Sheffield
- £32,073 - £39,043 a year
- Weekend availability
7d
Weekend Caretaker
Equans —Derby
- £12,458.16 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Porter
Mitie —Sheffield
- £12.71 an hour
- Full-time
- Customer service
- Communication skills
Pharmacist Independent Prescriber
Boots —Nottingham
- Full-time
- IT
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
6h

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Senior Facilities Manager (Branches), Midlands & South

National Westminster Bank PLC -
Castle Donington

Apply Now

Job details

Permanent | Full-time
£45,840 - £68,760 a year
7 days ago

Benefits

Annual leave

Qualifications

Customer service
Compliance management
Communication skills

Full job description

Closing date for applications: 08/06/2026

Location Castle Donington, United Kingdom

Salary £45,840 – £68,760

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00277073

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join as a Senior Facilities Manager (Branches), Midlands & South

Play a key role by being responsible and accountable for the delivery and management of all facilities-related services, ensuring compliance with approved procedures and agreed service levels supporting retail strategic initiatives
Drive efficiency and sustainability by monitoring service costs, supporting energy‑saving initiatives, and identifying opportunities to reduce expenditure while maintaining operational effectiveness
Help create a space where people are proud to work and visit by ensuring a high-quality, safe, and well-maintained environment for both colleagues and customers
You’ll be expected to travel to branches within your assigned property portfolio at least twice per week and be required to visit each branch quarterly, or four times a year

What you'll do

As a Senior Facilities Manager (Branches), you’ll act as the primary point of contact for all branch-based, property-related activities across a defined geographical portfolio. You’ll ensure operational readiness, safety, and minimal disruption to colleagues and customers by overseeing both planned and reactive maintenance activities, coordinating helpdesk requests, and managing supply partners to deliver well-maintained, safe, efficient, and compliant workplaces. You’ll also support the management of the brand’s image and reputation on the high street. In doing so, you’ll play a key role in building and maintaining strong working relationships with business stakeholders, internal teams, and external partners and suppliers, fostering collaboration across organisational boundaries and enabling positive outcomes for both customers and the business at branch and local or regional director level.

We’ll also look to you to analyse customer, colleague, and business data and feedback, reviewing performance indicators to understand trends and operational pressures. Moreover, you’ll ensure full compliance with operating standards and quality processes, while being accountable for supplier and contractor relationships to drive consistent high performance, value for money, and efficient service delivery.

In addition, you'll be:

Proactively identifying improvement opportunities and taking timely action to enhance the overall service experience and branch environment
Serving as the branch’s facilities subject matter expert, providing advice, guidance, and constructive challenge to stakeholders
Ensuring portfolio compliance with all internal policies, regulatory obligations, and risk controls, acting as a trusted internal consultant on all facilities-related matters
Working closely with the Health & Safety team to ensure both staff and customers are kept safe on bank premises

The skills you'll need

We’re looking for someone preferably with experience as a Facilities Manager in a retail and corporate environment, with a proven track record of managing a broad range of stakeholders and suppliers. To succeed in this role, you’ll also need to have the ability to manage stakeholders effectively, supported by excellent communication and customer service skills, alongside strong and sound knowledge of risk and compliance management practices.

In addition, you’ll need:

Experience preferably in delivering a multitude of property and facilities-related activities at a high pace
Experience delivering successful customer experience and service performance improvement initiatives
To preferably hold a professional qualification such as the Institute of Workplace & Facilities Management (IWFM) at a minimum standard of Level 4
To hold an Institution of Occupational Safety and Health (IOSH) certification – if you don’t, this can be provided
A desire to study the National Examination Board in Occupational Safety and Health (NEBOSH), or an equivalent qualification

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Apply Now

Refine Your Search

helpdesk manager jobs in heath, dby

Senior Facilities Manager (Branches), Midlands & South

IT Support Engineer

Reactive Helpdesk Administrator (fixed term contract)

Team Support Manager - Food - Meadowhall

Senior Occupational Health Advisor

Customer Service Advisor

Site Manager

Facilities Helpdesk Administrator

Audit Manager IT Infrastructure and Cybersecurity

Jeopardy Supervisor

Senior Manager, Cloud Technology Controls

Senior Technician (Chemotherapy e-Prescribing)

Weekend Caretaker

Porter

Pharmacist Independent Prescriber

I want to receive the latest job alerts for helpdesk manager in heath, dby

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