Property management Work, Jobs in Heath, Dby (with Salaries)

Customer Service Administrator
Smart Corporate Stays Limited —Chesterfield
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Hospitality
- Free parking
Quick apply
7d
Estates Campus Manager – Worksop
JC Executive Group —Worksop
- £39,000 - £39,500 a year
- Full-time
- Maintenance
- Supervising experience
- In-person
Quick apply
Support Services Administrator (Hybrid Working) based in Derby
MHA —Derby
- £26,312 a year
- Full-time
- Hybrid work
- Computer literacy
5d
Lettings Negotiator
ZEBRAlets (Mansfield) Ltd —Mansfield
- From £26,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Driving
- Free parking
Quick apply
Property Manager
GW Design & Distribution INC —Mansfield
- £3,000 - £5,000 a month
- Management
- Schematics
- Maintenance
Quick apply
17h
Corporate Asset Manager
Bolsover District Council —Clowne
- £39,508 - £44,225 a year
- Full-time
- In-person
- Free parking
- Annual leave
Quick apply
13d
Tenant Liaison Officer
Leodis Commercial Limited —Sheffield
- £15 an hour
- Temporary
- Administrative experience
- Data entry
- In-person
- Free parking
- Flexitime
Quick apply
Assistant Property Manager
Steyn Group —Nottingham
- £30,000 - £32,000 a year
- Full-time
- Continuous improvement
- Annual leave
- Referral programme
Commercial Property Manager
Fisher German —Doncaster
- Part-time
- Hybrid work
- Microsoft Excel
- Presentation skills
- Driving
- Employee assistance programme
Property Manager
The Nottingham and Derby Methodist District —Clifton
- £22,943 a year
- Part-time
- Hybrid work
- Administrative experience
- In-person
- Office experience
- Free parking
- Work from home
Quick apply
8d
Legal Assistant
Property Management Legal Services Limited —Mansfield
- From £24,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
Quick apply
12d
Property Manager
Crucible Homes Estate Agency —Rotherham
- £26,500 - £28,500 a year
- Full-time
- Management
- English
- Organisational skills
Quick apply
5d
Furnished Operations Officer
Sheffield City Council —Sheffield
- £30,024 - £32,597 a year
- Organisational skills
1d
Property Administrator
Encore —Nottingham
- £26,500 - £28,000 a year
- Hybrid work
- Customer service
- Maintenance
- Microsoft Office
Quick apply
Fixed-Term Mobile Grounds Maintenance Operative
PFM Group —Chesterfield
- £27,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- In-person
- Free parking
Quick apply
Regional Facilities Manager
MCR Property Group Ltd —Sheffield
- £47,000 - £52,000 a year
- Hospitality
- Maintenance
- Travel
Quick apply
11d
SENIOR COMMERCIAL PROPERTY MANAGER
Chartwell Properties —Nottingham
- £45,000 - £60,000 a year
- Full-time
- Microsoft Excel
- Contracts
- IT
- Free parking
- Employee discount
Quick apply
3d
Letting Agent
The Letting Experts —Mansfield
- £70,000 - £100,000 a year
- Remote
23h
Assistant Facilities Manager
VINCI Facilities UK —Derby
- Full-time
- Supervising experience
- Team management
- Driving
1d
Property Administrator
Fisher German —Doncaster
- Hybrid work
- SharePoint
- Employee assistance programme
7h

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property management jobs near heath, dby

Customer Service Administrator

Smart Corporate Stays Limited
Chesterfield

Quick apply

Job details

Full-time
£26,500 - £28,000 a year
7 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Microsoft Word
CRM software
Hospitality
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Communication skills
Time management

Full job description

Customer Service AdministratorSmart Corporate Stays Ltd

Location: Chesterfield Office (Office-Based)

Job Type: Full-Time

Salary: £24,000 - £30,000 per annum (depending on experience)

Hours: Monday – Friday with occasional weekend support during busy periods

About Us

Smart Corporate Stays is one of the UK's leading corporate let and serviced accommodation businesses, providing high-quality accommodation for contractors, corporate clients, relocation companies, and property investors.

We are looking for an organised, customer-focused Customer Service Administrator to support our growing portfolio and ensure an outstanding guest and client experience.

Key ResponsibilitiesCustomer Service

Handle incoming enquiries via phone, email, WhatsApp and online booking platforms.
Respond promptly to guest and client requests.
Manage guest check-in and check-out communications.
Resolve customer complaints professionally and efficiently.
Maintain excellent customer satisfaction levels.
Escalate urgent guest issues immediately where required.

Booking Administration

Process and manage bookings across multiple platforms.
Confirm reservations and ensure all guest details are accurate.
Update booking systems and internal CRM records.
Coordinate with the reservations and operations teams.
Ensure booking information is accurate and communicated to all relevant parties.

Property Operations Support

Liaise with cleaners, handymen and maintenance contractors.
Schedule cleaning, maintenance, inspections and compliance checks.
Monitor property readiness before guest arrivals.
Assist with inventory management and property compliance records.
Coordinate emergency maintenance issues and contractor attendance.

Cleaning & Contractor Coordination

Allocate cleaning assignments accurately to cleaners.
Schedule check-out cleans, deep cleans, mid-stay cleans and emergency cleans.
Confirm cleaner attendance before each scheduled clean.
Monitor completion of cleaning jobs and ensure service standards are met.
Ensure all properties are guest-ready before arrival.
Coordinate with cleaning teams and contractors to resolve issues promptly.
Escalate staffing shortages or scheduling conflicts immediately.
Maintain accurate cleaning schedules and records.

Administrative Duties

Maintain accurate customer and property records.
Prepare reports and spreadsheets for management.
Assist with document preparation and filing.
Support the wider operations team with daily administration tasks.
Maintain compliance documentation and operational records.

Client Relationship Management

Build positive relationships with landlords, corporate clients and guests.
Conduct follow-up calls and feedback surveys.
Identify opportunities to improve customer experience and retention.
Support the delivery of exceptional guest experiences.

Essential Requirements

Excellent verbal and written communication skills.
Strong organisational and time-management abilities.
Ability to multitask and prioritise workload.
Professional telephone manner.
Strong attention to detail.
Competent in Microsoft Office (Word, Excel and Outlook).
Customer service experience (minimum 1 year preferred).
Ability to work independently and as part of a team.
Ability to remain calm under pressure and solve problems proactively.

Desirable Skills

Experience within serviced accommodation, hospitality, property management or lettings.
Experience using CRM systems.
Knowledge of Airbnb, Booking.com and other booking platforms.
Experience dealing with contractors, cleaners and maintenance scheduling.
Understanding of guest communication and hospitality operations.

Key Performance Indicators (KPIs)Customer Service

Customer response time under 30 minutes during working hours.
Guest satisfaction score above 4.8/5.
Customer complaints acknowledged within 30 minutes.
Customer complaints resolved within 48 hours where possible.

Booking Administration

Booking administration accuracy above 98%.
Check-in communication sent 100% on time.
Guest information recorded accurately.

Cleaning & Operations

Zero missed cleaning allocations.
Zero incorrect cleaner allocations.
100% of cleaning jobs allocated before deadline.
100% cleaner attendance confirmation before guest arrival.
100% property readiness for guest check-in.
Maintenance issues allocated within 24 hours.
Compliance and inspection records maintained accurately.

Team & Administration

Daily task completion rate above 95%.
Accurate record keeping and reporting.
Positive feedback from guests, clients and contractors.

What We Offer

Competitive salary.
Career progression opportunities.
Ongoing training and development.
Supportive and ambitious team environment.
Opportunity to work within a fast-growing property and corporate accommodation business.
Performance-based bonus opportunities.
Exposure to property management, serviced accommodation and corporate housing operations.

To Apply

Please submit your CV together with a short cover letter explaining why you would be a great fit for Smart Corporate Stays, to

Only shortlisted candidates will be contacted.

Pay: £26,500.00-£28,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

property management jobs in heath, dby

Customer Service Administrator

Estates Campus Manager – Worksop

Support Services Administrator (Hybrid Working) based in Derby

Lettings Negotiator

Property Manager

Corporate Asset Manager

Tenant Liaison Officer

Assistant Property Manager

Commercial Property Manager

Property Manager

Legal Assistant

Property Manager

Furnished Operations Officer

Property Administrator

Fixed-Term Mobile Grounds Maintenance Operative

Regional Facilities Manager

SENIOR COMMERCIAL PROPERTY MANAGER

Letting Agent

Assistant Facilities Manager

Property Administrator

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