Operations analyst Work, Jobs in Heckfield, Ham (with Salaries)

Investment Operations Analyst
GoHenry —Farnborough
- Full-time
- Financial services
Quick apply
13d
DEMAND ANALYST CITRUS UK
Fyffes —Basingstoke
- Hybrid work
- Spanish
- Data analysis skills
- English
8d
DEMAND ANALYST MELONS UK
Fyffes —Basingstoke
- Hybrid work
- Spanish
- Data analysis skills
- English
8d
SaaS Operations Analyst
IDBS —Woking
- Full-time
- Bachelor's degree
- In-person
- Annual leave
Sr. Analyst GTM Strategy & Operations
Kaseya Careers —Basingstoke
- Microsoft Excel
- Master's degree
- Analysis skills
Quick apply
Operational Analysis Consultant
QinetiQ —Farnborough
- Full-time
- Presentation skills
- Mentoring
- Python
- Employee discount
Data Protection Analyst
The Rank Group —Maidenhead
- Hybrid work
- Organisational skills
- Communication skills
- Life insurance
Quick apply
2d
Security Operations Analyst
Primark —Reading
- Azure
- AWS
- No degree
NPD and Reporting Analyst - FTC
Nomad Foods —Woking
- Continuous improvement
- Organisational skills
- Communication skills
Customer Supply Chain Analyst – Ops Team
SC Johnson —Frimley
- Full-time
- Microsoft Excel
- IT
- Communication skills
- Free parking
- Annual leave
Data Centre Operations Analyst - FTC
Redcentric plc —Woking
- Weekend availability
- Customer service
- Communication skills
6d
Order Operations & Compliance Analyst
Johnson Controls —Sunbury
- Full-time
- CRM software
- Oracle
- ERP systems
- Annual leave
- Employee assistance programme
Order Management Analyst - French Speaker
SC Johnson —Frimley
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Lead Security Operations Center Analyst (f/m/d)
Thinkproject Holding GmbH —Reading
- Full-time
- Azure
- Management
- English
Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months
Allianz —Guildford
- £52,500 a year
- Full-time
- Hybrid work
- No degree
- Employee discount
14d
AI Governance and Product Security Analyst
Lenovo —Farnborough
- Full-time
- Computer Science
- Bachelor's degree
- AI
- Free parking
- Life insurance

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Investment Operations Analyst

GoHenry -
Farnborough

Quick apply

Job details

Full-time
13 days ago

Qualifications

French
Financial services

Full job description

Investment Operations Analyst

GoHenry is a UK-based fintech company created by parents to pioneer financial education. More recently, GoHenry moved into Europe and the US by joining forces with French fintech company PixPay and US investing app, Acorns.

Together, Acorns, PixPay, and GoHenry have over 6 million members across 5 countries. GoHenry offers a debit card and app for kids and teens and companion apps for the family, with in-app tools for sending money, automating allowance, managing chores, setting savings goals, giving to charity, and in-app financial education lessons where kids can watch videos, take quizzes and earn points & badges. This is all designed to help kids and teens build good money habits that will last a lifetime.

We are looking for someone to fit into our Investment Ops team. This person should be confident and have worked with an (J)ISA product previously, with an eye for detail, who can work comfortably with internal and external stakeholders. If that’s you, we want to hear from you.

This is a permanent full-time role (37.5 hours a week). We are 100% office-based in our Farnborough office. Once probation has been completed, we can look to support working from home a maximum of 2 days a week.

What you will do at GoHenry:

In this role, you will work closely with our Member Services team and Investment Product Team. You’ll own the day-to-day operations alongside our Banking & Investment Operations manager.

Reporting & Analysis

Produce weekly and monthly financial reports for internal stakeholders, tracking platform performance and flagging variances
Analyse monthly trading volumes — identifying transactional trends, volume spikes, and shifts in platform usage
Reconcile monthly fee revenue, audit platform fee deductions, and investigate discrepancies
Compile JISA Transfer Out feedback for monthly review meetings, presenting attrition data and churn reasons to surface product or service improvement opportunities

Process Improvement

Review active operational workflows to identify inefficiencies, risks, or compliance gaps (e.g. JISA Voids)
Translate operational insights into clear, structured SOPs to drive consistency and scalability across the team

Operations

Manage the end-to-end back-office processing of JISA maturities — including fund sales and customer communications
Process JISA transfers out to new providers
Handle the back-end of the cancellations process, including raising with Seccl, fund sales, and customer communications
Perform daily cash management checks on JISA funds, investigating and resolving any discrepancies

Stakeholder Management

Act as a day-to-day liaison with third-party providers, the Investment Product Team, and Member Services
Support the resolution of complex customer cases, including transfers, cancellations, and refunds
Investigate and respond to escalated customer queries within agreed SLAs

What you will bring to GoHenry:

Experience working with ISA or JISA and mainstream investment products
Experience working in a service-level environment that involves multitasking and prioritisation of tasks
3+ years of professional experience in a financial services operational role
Confidence and experience in using back-office systems
Previous FCA experience or regulatory training
Confidence-producing management reporting and analysing financial data
Strong attention to detail with the ability to manage competing priorities in a fast-paced environment

About GoHenry

We’re on a mission to help every kid be smart with money. Our goal? Create generations of independent, confident young adults, armed with money skills that will set them up for life.

How we do it:

We place the power in the hands of young people, giving them the tools they need to master the financial ropes for themselves. They can spend, save, earn, and give with GoHenry’s prepaid debit card and app – because learning through doing really works (and it’s more fun!). All while our unique built-in controls give parents total peace of mind.

We’re proud to say...

We ranked #38 in Newsweek's Top 100 Most Loved Workplaces in the UK in 2023
We’re one of Tech Track’s top 50 fastest-growing UK companies.
We won Finders Kid’s Cards Customer Satisfaction Awards in 2022 and 2023.
We won the Tech for Good award at the Better Society Awards 2023
Our kids and parents have donated over £500,000 of their own money to NSPCC via their GoHenry accounts

But we’re still growing, and that’s why we need you.

GoHenry is an equal-opportunity employer, and we’re on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at GoHenry are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

Quick apply

Refine Your Search

operations analyst jobs in heckfield, ham

Investment Operations Analyst

DEMAND ANALYST CITRUS UK

DEMAND ANALYST MELONS UK

SaaS Operations Analyst

Sr. Analyst GTM Strategy & Operations

Operational Analysis Consultant

Data Protection Analyst

Security Operations Analyst

NPD and Reporting Analyst - FTC

Customer Supply Chain Analyst – Ops Team

Data Centre Operations Analyst - FTC

Order Operations & Compliance Analyst

Order Management Analyst - French Speaker

Lead Security Operations Center Analyst (f/m/d)

Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months

AI Governance and Product Security Analyst

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