Join the team building the future of accessible healthcare. At Evaro, our we work at the intersection of clinical expertise and AI technology - delivering faster, smarter care to patients who need it.
About Evaro
Evaro is a fully licensed and regulated healthcare platform that combines AI-assisted consultations with clinical oversight from qualified healthcare professionals. We provide instant medical access, diagnosis, and next-day prescription delivery for a wide range of primary care conditions - making quality healthcare faster and more accessible for everyone.
Our technology handles the routine so our clinicians can focus on what matters: patient care. As a Category Manager you won't just be performing your role — you'll be helping shape how modern healthcare services are delivered.
Role overview
We're looking for a Category Manager to join our commercial team. You’ll own the performance of one or more treatment categories, defining strategy, identifying growth opportunities, and driving revenue, conversion, and profitability.
This is a hands-on role in a growing team. In this role, you will combine data, market insight, and customer understanding to improve category performance end-to-end while working cross-functionally with Product, Marketing, Clinical, and Operations. If you thrive in fast-paced environments and enjoy taking ownership of outcomes, you’ll fit right in.
Own category performance: revenue, patient volume, conversion (landing consultation, consultation prescription), repeat/return rates, and margin at CM1, CM2, and CM3
Be the internal expert on the market and competitive landscape for assigned categories: patient segments, competitor propositions, pricing strategies, market trends, regulatory shifts
Translate market insights into actionable recommendations for Marketing, Clinical, Product, and Commercial leadership
Define what the patient experience must deliver to win in each category: journey flow, content, clinical pathways, messaging, and UX
Identify and implement trading actions, partnering with marketing: promotions, seasonal plays, AOV initiatives, category campaigns, PPC tests
Highly numerate with strong analytical skills, evidenced by qualifications (e.g., A-level Maths, quantitative degree) and demonstrated hands-on analysis experience
Highly customer centric; demonstrated ability to deeply understand customer/patient needs using qualitative and quantitative methods (research, surveys, conversion analysis, NPS, user feedback)
Working Location: Remote (UK)
Working Hours: flexible
Annual Leave: 25 days + Bank Holidays + birthday off
Health Plan: Enhanced healthcare coverage
Parental Leave: Competitive parental leave policies
Growth: Clear progression pathways and development opportunities
Culture: Supportive, collaborative environment with structured onboarding
We keep things straightforward and respectful of your time:
