Mortgage specialist Work, Jobs in Helmshore, Lan (with Salaries)

Mortgage Collections Specialist
Together —Cheadle
- Full-time
- Customer service
- Communication skills
Quick apply
Senior Service Design Specialist
Skipton Building Society —Skipton
- £55,000 a year
- Full-time
- Annual leave
Creative Design Senior Specialist
Skipton Building Society —Skipton
- £44,000 a year
- Full-time
- Communication skills
- Annual leave
10d
Collections Specialist
Together —Cheadle
- Full-time
Quick apply
High Net Worth Underwriter
Together —Cheadle
- Full-time
- Tax experience
Quick apply
High Net Worth Underwriter - Part Time
Together —Cheadle
- Full-time
- Tax experience
Quick apply
Senior Asset and Configuration Management Specialist
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
5d
Mortgage Administrator
Placing Faces —Warrington
- £25,000 - £30,000 a month
- Full-time
Business Analyst
Swiss Life Global Solutions —Manchester
- Analysis skills
- Organisational skills
- Agile
- Annual leave
- Employee assistance programme
11d
Customer Services Assistant
Saha —Bolton
- £21,254.40 - £26,568.00 a year
- Part-time
- Travel
- Annual leave
- Sick pay
11d
Housing Paralegal/Adviser
Citizens Advice —Bolton
- £27,000 - £29,000 a year
- Hybrid work
- Organisational skills
4d
Senior Conveyancing Technical Specialist
PLS Solicitors —Altrincham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Mortgage Operations Administrator
Placing Faces —Warrington
- £30,000 - £40,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Financial services
- Free parking
- Annual leave
Financial Crime Manager
DF Capital —Manchester
- Full-time
- Customer service
- Case management
- Financial services
- Annual leave
- Gym membership
Quick apply
Mortgage Advisor Support
Evolution Money —Manchester
- £25,750 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Annual leave
Quick apply
Quality Assurance Manager - Commercial Mortgages
Enra Specialist Finance —Manchester
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
13d
Regional Service Controller
Terberg DTS —Halifax
- Employee assistance programme
- Employee discount
Quick apply
Mortgage Advisor
PRIMIS Mortgage Network —Preston
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
Regional Service Controller
Royal Terberg Group —Elland
- Data entry
- Employee assistance programme
- Employee discount
Junior Data Analyst
Terberg DTS —Elland
- Microsoft Powerpoint
- Microsoft Word
- Maths
- Employee assistance programme
- Employee discount
Quick apply
11d

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Mortgage Collections Specialist

Together -
Cheadle

Quick apply

Job details

Full-time

Benefits

Company pension
Private medical insurance

Qualifications

Customer service
Communication skills

Full job description

Company Description

Benefits of working at Together

26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
Free access to company holiday homes
Buy & sell holidays
Discretionary annual bonus plus an additional Shared Reward Bonus
Matched pension contribution
Health cash plan plus Private medical insurance
Life assurance and Critical illness cover
Travel season ticket loans and Ride to work scheme
Free local gym access
Local bar / restaurant discounts

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Company Description

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description

As a Mortgage Collections Specialist, you will be providing high quality support to our customers. Your aim will be to understand a customer's circumstance and offer the appropriate sustainable support for customers in financial difficulties or are experiencing in-life vulnerabilities. You will be dealing with inbound and outbound enquiries from customers in all stages of arrears.

As a Mortgage Collections Specialist, we are looking for someone to:

Deal with inbound and outbound telephone calls from customers relating to early and/or late stage arrears on regulated and unregulated accounts
Listen and question and understand the root cause of a customer's financial situation and work with the customer to find their needs
Resolve customer enquiries to completion, aiming for first contact resolution where appropriate.
Identify and attempt to resolve potential customer complaints
Understand the needs of vulnerable customers and arrange the appropriate type of support, including signposting to organisations who can help

Qualifications

Essential

Collections experience within the Mortgage industry
Collections experience in a regulated industry
Experience of the whole collections journey - from early arrears to late arrears collecting
Exceptional Customer Service and communication skills, with a commitment to minimising customer effort
An excellent understanding of what a good customer outcomes looks like
An empathetic approach to customers through active listening and effective questioning
Excellent attention to detail
Ability to work under pressure

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Additional Information

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Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Click here for more information on our Recruitment Process

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

#TMHP

Quick apply

Refine Your Search

mortgage specialist jobs in helmshore, lan

Mortgage Collections Specialist

Senior Service Design Specialist

Creative Design Senior Specialist

Collections Specialist

High Net Worth Underwriter

High Net Worth Underwriter - Part Time

Senior Asset and Configuration Management Specialist

Mortgage Administrator

Business Analyst

Customer Services Assistant

Housing Paralegal/Adviser

Senior Conveyancing Technical Specialist

Mortgage Operations Administrator

Financial Crime Manager

Mortgage Advisor Support

Quality Assurance Manager - Commercial Mortgages

Regional Service Controller

Mortgage Advisor

Regional Service Controller

Junior Data Analyst

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