We are looking for a positive, hard working administrator who enjoys being part of a team and can remain focused and multi task in a busy open plan office.
This is a role working as an administrator in the Physiotherapy and Occupational Therapy community therapy team at Helston Hospital. We provide rehabilitation to patients in the community, in their own homes/ care homes and also work in the inpatient setting in the inpatient setting.
A typical day would involve processing referrals from STRATA to add to Rio, whilst monitoring the emails coming to the team, taking phone calls from patients and colleagues and booking appointments for patients on the waiting list.
We encourage you to make contact to find out more about the job if you are interested in applying.
Proposed interview date: to be confirmed
Act as first point of contact for telephone and face to face enquiries by patients, their relatives and carers, health and social care professionals, referrers and the general public
Booking appointments for patients and updating clinicians diaries
Processing referrals from emails and STRATA, uploading to Rio.
Use of computer software such as Rio, STRATA, Healthroster, Microsoft excel/word
Arranging meetings, preparing agenda, note taking and distributing papers
Booking training
Assist with HR and recruitment paperwork
Creating purchase orders, ordering and receipting goods
Direct patients, visitors and colleagues around clinic to correct department
Photocopying and laminating
Setting up P files and filing paperwork
Answer telephone, deal with enquiries, direct as appropriate, take accurate messages and forward to relevant person/department
Sending and receipt of incoming post
Managing team generic email inbox
Scanning and uploading documents to Rio
Creating reports using Power Bi
Archiving
Audits and maintaining accurate asset register
Liaison with estates
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live her. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.
We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
- Cornwall Foundation Trust
- Royal Cornwall Hospitals NHS Trust
- Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
