Director of operations Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

Head of Property Operations
Hightown Housing Association —Hemel Hempstead
- £89,916 a year
- Hybrid work
- Customer service
- Continuous improvement
- Contracts
- Annual leave
11d
Sr. Director Sports Partnerships EMEA
BDA —Luton
- £135,000 - £165,000 a year
- Sales
- Merchandising
- Business development
Quick apply
Head of Food and Beverage Operations
Haven —Hemel Hempstead
- Part-time
- Fast casual restaurant
- Restaurant management
- Data analysis skills
- Employee discount
Quick apply
Head of Performance and Improvement
Affinity Trust —Thame
- £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Team management
- Leadership
Quick apply
Director of Operations
Jobs In. Fitness —London
- Up to £80,000 a year
- Hospitality
- Continuous improvement
- Team management
Quick apply
11d
Head of Operations
Restaurant Associates —London
- £95,000 - £100,000 a year
- Hospitality
- Leadership
Director of Operations - UK & Ireland
InterContinental Hotels Group —Windsor
- Hotel
- Continuous improvement
- Budgeting
- Employee discount
Operations Director
Oktagon Technology Group Ltd. —London
- £90,000 - £115,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Organisational skills
Quick apply
Head of Event Operations, EMEA
PEI Group —London
- Overtime
- Leadership
- Annual leave
- Employee assistance programme
Director of Operations
Circle Health Group —Brentford
- Full-time
- Management
- Continuous improvement
- Contracts
- Employee discount
- Life insurance
Group Operations Director
Redsquid Communications —Borehamwood
- Full-time
- Customer service
- Continuous improvement
- Team management
Quick apply
Catering Operations Director
Aramark —Hatfield
- £60,000 a year
- Continuous improvement
- Team management
- Contracts
- Annual leave
- Employee assistance programme
Head of Climate Action & Social Value
The City Of London —London
- £68,300 - £77,400 a year
- Full-time
- Microsoft Office
- Leadership
- Communication skills
12d
Senior Director, Head of Global Logistics
CSL Seqirus —Maidenhead
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Business
Managing Director - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —London
- £106 - £180 an hour
- Remote
- AI
- Leadership
Quick apply
Deputy Director, Sport
Department for Culture, Media and Sport —London
- £86,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Head of Expansion at AIOS — Remote, $200-$400k/yr + .15% - 0.5% equity
AIOS (YC W20/S21) —London
- £200,000 - £400,000 a year
- Weekend availability
- Remote
- Management
- Business development
- Project management
- Annual leave
International sales director – New technology products
De Rigo Vision spa —Amersham
- Engineering
- Master's degree
- Business development
Quick apply
Head of Product
LocalStack —London
- £238,000 - £368,000 a year
- Full-time
- Remote
- AI
- Annual leave
Quick apply
Platform Operations Director
ClearCourse —London
- Full-time
- Hybrid work
- Azure
- Management
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply

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Head of Property Operations

Hightown Housing Association -
Hemel Hempstead

Apply Now

Job details

Permanent
£89,916 a year
11 days ago

Benefits

On-site gym
Annual leave
Company pension
Discounted gym membership

Qualifications

Driving Licence
Stakeholder collaboration
Sustainability strategy
Customer service
Procurement
Stakeholder liaison
Compliance management
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Client services
Risk management
Contracts
Construction experience
Budgeting
Leadership
Team motivation leadership
Communication skills
Facilities maintenance
Property management
Negotiation
Corporate regulatory compliance oversight
Operations leadership experience
Stakeholder management

Full job description

Head of Property Operations

Salary: £89,916

Location: Hybrid working across Hightown's operating area

Full Time | Permanent

At Hightown, we are passionate about providing safe, high-quality homes and outstanding services that will make a real difference to people's lives.

We are looking for an inspiring Head of Property Operations to lead our repairs, voids, healthy homes and estate services, driving performance, innovation and customer satisfaction across our housing portfolio.

This is a fantastic opportunity for a strategic and customer-focused leader to shape service delivery, influence organisational priorities and lead high-performing teams through an exciting period of transformation.

About the Role

As Head of Property Operations, you will provide strategic leadership across key property services, ensuring our residents receive responsive, reliable and high-quality services every day.

You will lead operational performance, manage significant budgets and contracts, drive compliance and continuous improvement, and work closely with residents, contractors and colleagues to deliver excellent outcomes for our communities.

This is a high-profile leadership role, offering the opportunity to make a lasting impact on our homes, services and customers.

About You

You will be an experienced operational leader with the ability to balance strategic thinking with excellent day-to-day service delivery. Ideally, you will already hold a CIH housing qualification (Level 5) or be willing to work towards one. We will support you along the way.

What You Will Be Doing

Key Responsibilities

Lead the delivery and continuous improvement of responsive repairs, cyclical maintenance, healthy homes, voids and estate services, ensuring excellent customer outcomes and high levels of satisfaction.
Manage multi-million-pound operational budgets and contracts, ensuring strong financial control, value for money, effective procurement and robust performance management.
Drive compliance, governance and risk management across all services, including Awaab's Law, damp and mould, disrepair, health and safety, and other regulatory requirements.
Deliver efficient void turnaround and asset management services that maximise housing availability while maintaining quality and compliance standards.
Shape and implement service improvements through customer insight, performance data and innovation, ensuring services remain responsive to customer needs.
Contribute to Hightown's Asset Management and Sustainability Strategies, supporting long-term investment and environmental objectives.
Build strong partnerships with contractors, development teams, residents and external stakeholders to support effective service delivery and the successful handover of new homes.
Lead, inspire and develop high-performing teams, fostering a culture of accountability, collaboration and exceptional customer service.

What You Need

Professional technical qualification such as RICS, CIOB or equivalent experience, or working towards a recognised qualification.
CIH housing qualification (Level 5) or be willing to work towards one.
Significant experience in property operations, asset management, repairs or maintenance services.
Proven track record of delivering high-quality customer-focused services and achieving demanding performance targets.
Experience managing large operational budgets and delivering value for money.
Strong understanding of relevant legislation, regulatory requirements and compliance obligations.
Knowledge of building construction, surveying, maintenance and building regulations.
Excellent leadership and people management skills, with experience developing high-performing teams.
Strong commercial and procurement experience.
Excellent communication, negotiation and stakeholder management skills.
Ability to analyse complex issues and develop practical, effective solutions.
Full UK driving licence and access to a vehicle for business use.

Why Join Hightown?

We offer:

Professional development and sector-relevant training opportunities
33 days’ annual leave including Bank Holidays (pro-rata)
Competitive salary of £89,916 for a 35-hour week
Monthly attendance bonus
Hybrid working (minimum 2 days in the office)
Workplace pension & life assurance (3× salary)
Retail, gym, restaurant and cinema discounts
Employee wellbeing services
Free on-site gym access

Join Hightown and help create safe, sustainable homes and exceptional services for our customers and communities.

We will be shortlisting and interviewing on an ongoing basis and may close the vacancy early.

We are proud to be an Equal Opportunities and Disability Confident Employer.

Apply Now

Refine Your Search

director of operations jobs in hemel hempstead, hrt

Head of Property Operations

Sr. Director Sports Partnerships EMEA

Head of Food and Beverage Operations

Head of Performance and Improvement

Director of Operations

Head of Operations

Director of Operations - UK & Ireland

Operations Director

Head of Event Operations, EMEA

Director of Operations

Group Operations Director

Catering Operations Director

Head of Climate Action & Social Value

Senior Director, Head of Global Logistics

Managing Director - AI Trainer - Freelance - 8-20 hrs/week - Remote

Deputy Director, Sport

Head of Expansion at AIOS — Remote, $200-$400k/yr + .15% - 0.5% equity

International sales director – New technology products

Head of Product

Platform Operations Director

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