Lead counter Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

Branch Manager
JJ Roofing Supplies Ltd —Hemel Hempstead
- £35,000 - £45,000 a year
- Full-time
- Management
- Microsoft Office
- Driving
- Free parking
Quick apply
Portfolio Planning & Resourcing Lead - Band B - Change - Counter Terrorism Policing HQ
Metropolitan Police —West Brompton
- £62,310 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Project management
Trade Sales Counter Person
Howdens Joinery Co. —St Albans
- Full-time
- Sales
- Customer service
- Annual leave
- Employee discount
12d
Counter Manager - Selfridges | London (Counter Expansion Upcoming)
Westman Atelier —London
- Full-time
- Sales
- Organisational skills
- Retail sales
Quick apply
Counter Terrorism Sanctions Officer
HM Treasury —London
- £34,820 - £43,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Flexitime
9d
Origins Counter Lead John Lewis Welwyn 30 hrs
Estee Lauder —Welwyn
- Communication skills
AISI Pay and Reward Lead
Department for Science, Innovation & Technology —London
- £44,620 a year
- Part-time
- Hybrid work
- Presentation skills
- Human resources
- Organisational skills
- Annual leave
- Employee discount
10d
Police Officer - Inner London
British Transport Police —London
- £32,472 - £50,256 a year
- Communication skills
- Annual leave
- Employee discount
Quick apply
Fragrance Expert - Selfridges Oxford Street
Chanel —London
- Full-time
- Employee assistance programme
- Employee discount
Administrator – Full Time – HMP Woodhill
Ministry of Justice —Milton Keynes
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
13d
Fragrance Expert - Harrods Knightsbridge
Chanel —London
- Full-time
- Employee assistance programme
- Employee discount
School Catering Assistant
Chartwells —St Albans
- £12.71 an hour
- Full-time
- School
9d
Estee Lauder - Counter Lead - Boots Maidenhead 3 days
Estee Lauder —Maidenhead
- Communication skills
Estee Lauder - Counter Lead - Boots Uxbridge 4 days
Estee Lauder —Uxbridge
- Communication skills
Clinique Counter Lead-Boots London Bishopsgate
Estee Lauder —London
- Weekend availability
- Customer service
9d
Direct Payments Advisor
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Administrative experience
- Presentation skills
- Annual leave
- Flexitime
Trade Supervisor
Screwfix —Milton Keynes
- £14.48 an hour
- Full-time
- Annual leave
- Employee discount
4d
Farm Shop Manager
Haddenham Garden Centre Ltd —Aylesbury
- £32,000 - £35,000 a year
- Weekend availability
- Microsoft Excel
- Management
- Customer service
- Free parking
- Store discount
Quick apply
Dior Ambassador - Pearsons
Parfums Christian Dior —London
- Part-time
- In-person
- Communication skills
CTBOC Administrator – Band E – CTP Border Operation Centre – Counter Terrorism Policing HQ
Metropolitan Police —London
- £33,219 - £36,228 a year
- Full-time
- Hybrid work
- English
- Project management
- Travel

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Branch Manager

JJ Roofing Supplies Ltd -
Hemel Hempstead

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Driving Licence
Management
Microsoft Office
Driving
IT
Leadership
Roofing
Communication skills
Negotiation

Full job description

Job Description – Branch Manager

Location : Hemel Hempstead HP2 7DN

Reports To : Operations Manager

Purpose of the Role

To lead, develop, and grow a profitable roofing merchant branch by delivering excellent customer service, achieving sales and margin targets, managing operational performance, and ensuring the safety and development of all branch employees. The Branch Manager is responsible for the overall success of the branch, including sales, stock management, transport, yard operations, customer relationships, and team leadership.

Key Responsibilities

Sales & Business Development

Achieve branch sales, margin, and profitability targets.
Develop and implement local sales strategies to grow existing accounts and win new business.
Build strong relationships with roofing contractors, housebuilders, developers, and trade customers.
Monitor competitor activity and market trends.
Work closely with internal and external sales teams to maximise opportunities.
Ensure effective management of quotations and follow-up activity.
Promote the full range of roofing products and services.

Leadership & People Management

Lead, motivate, and develop all branch employees.
Conduct regular team meetings and performance reviews.
Recruit, train, and retain high-performing staff.
Manage employee performance, attendance, conduct, and development.
Foster a positive, customer-focused culture.
Ensure compliance with company policies and procedures.

Customer Service

Deliver exceptional customer service standards.
Resolve customer complaints promptly and professionally.
Maintain strong customer relationships and encourage repeat business.
Ensure customer enquiries and orders are handled efficiently.

Operations Management

Oversee daily branch operations including trade counter, warehouse, yard, and transport.
Ensure deliveries are completed accurately and on time.
Maintain high standards of housekeeping and presentation throughout the branch.
Manage stock levels, stock accuracy, and stock rotation.
Investigate and resolve stock discrepancies.

Financial Control

Manage branch costs and expenditure.
Monitor branch profit and loss performance.
Control bad debt exposure and credit issues.
Ensure pricing and margins are maintained in line with company expectations.
Review key performance indicators and implement improvement plans where required.

Health, Safety & Compliance

Ensure full compliance with Health & Safety legislation.
Promote a strong safety culture across the branch.
Conduct regular site inspections and risk assessments.
Ensure all employees receive appropriate safety training.
Manage accidents, incidents, and near-miss reporting.
Maintain compliance with transport and operator licence requirements where applicable.

Key Performance Indicators (KPIs)

Sales turnover growth
Gross profit and margin achievement
Branch profitability
New account generation
Customer retention
Stock accuracy
Health & Safety compliance
Delivery performance
Employee engagement and retention
Credit control performance

Skills & Experience Required

Essential

Previous management experience within a roofing merchant, builders merchant, or construction supply environment.
Proven track record of achieving sales and profit targets.
Strong leadership and people management skills.
Excellent commercial awareness.
Knowledge of roofing products and construction materials.
Experience managing stock, transport, and warehouse operations.
Strong communication and negotiation skills.
Good IT skills including merchant systems and Microsoft Office.
Full UK driving licence.

Desirable

Experience managing a multi-million-pound branch.
CPC qualification or transport management knowledge.
Forklift licence.
Health & Safety qualification (IOSH or equivalent).

Personal Attributes

Commercially driven
Customer focused
Results orientated
Strong decision maker
Highly organised
Positive and motivational leader
Professional and resilient under pressure
Excellent relationship builder
Strong problem-solving ability

Package

Competitive salary depending on experience £35,000 to 45,000
44.5 Hours Per Week
Monday to Thursday 6:30am to 4:30pm and Friday 6:30am to 4:00pm
Branch performance bonus
Company Vehicle
Pension scheme
23 days holiday plus bank holidays
Ongoing training and career development opportunities

Success in the Role

A successful Branch Manager will consistently grow sales and profitability, maintain excellent customer relationships, develop a high-performing team, ensure safe and efficient branch operations, and establish the branch as the preferred roofing merchant within its trading area.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

lead counter jobs in hemel hempstead, hrt

Branch Manager

Portfolio Planning & Resourcing Lead - Band B - Change - Counter Terrorism Policing HQ

Trade Sales Counter Person

Counter Manager - Selfridges | London (Counter Expansion Upcoming)

Counter Terrorism Sanctions Officer

Origins Counter Lead John Lewis Welwyn 30 hrs

AISI Pay and Reward Lead

Police Officer - Inner London

Fragrance Expert - Selfridges Oxford Street

Administrator – Full Time – HMP Woodhill

Fragrance Expert - Harrods Knightsbridge

School Catering Assistant

Estee Lauder - Counter Lead - Boots Maidenhead 3 days

Estee Lauder - Counter Lead - Boots Uxbridge 4 days

Clinique Counter Lead-Boots London Bishopsgate

Direct Payments Advisor

Trade Supervisor

Farm Shop Manager

Dior Ambassador - Pearsons

CTBOC Administrator – Band E – CTP Border Operation Centre – Counter Terrorism Policing HQ

I want to receive the latest job alerts for lead counter in hemel hempstead, hrt

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