Management of Service User care
Take part in on going assessments of service users with the multi-disciplinary team
Assess, plan, deliver and evaluate service users’ needs in conjunction with a registered professional.
Deliver care within the sphere of the Care Programme Approach, including the importance of
working with carers
Able to work independently on own initiative to meet the needs of services users.
Deliver person centred care.
Liaise with external organisations as required promoting partnership working to ensure holistic care.
Have an understanding of Social Care requirements and legislation including referrals, carers’ assessments and self-directed support such as individualised budgets, providing input and assistance as required
Attend and contribute to MDT/CPA review.
Hold and manage an identified caseload where appropriate.
Take part in and contribute to ongoing review of risk assessments, recognising and responding to any changes.
Ensure service users’ needs are accurately reflected in health record documentation.
Assist service users and carers to access information.
Be able to provide therapeutic interventions including 1:1 Sessions and facilitation of group activities.
Demonstrate an understanding of pharmacology including the ability to discuss benefits of
medication, issues of compliance and recognising side effects.
Carry out basic physical health checks as required e.g. basic observations, phlebotomy, MEWS and respond accordingly to any concerns.
Ensure that service users’ physical health needs are met and demonstrate an ability to identify any common on-going physical health needs.
Team Working and Communication
Able to work within multi-disciplinary team.
Recognise the importance of service user and carer involvement in delivery of care.
Able to develop relationships and networks with internal and external agencies and services.
Demonstrate the ability to communicate complex, sensitive information to a wide variety of
professionals in a variety of methods
Provide updates and reports as required related to service users’ needs and care both written and verbal.
Work within Trust Policy in all matters related to communication of clinical risk, including the need for information sharing.
Clearly understand the issues surrounding confidentiality
Personal accountability and responsibility
Act consistently with legislation, policies, procedures and other quality approaches and promotes the values of quality approaches to others.
Practice within the professional boundaries and code of practice for Assistant Practitioners
Recognise own level of competency and act and seek support when limitations of knowledge or competency are identified
Maintain practice through further study, research, clinical practice and personal development
Work unsupervised and organise own workload and work in a manner which maintains and promotes quality
Keep accurate records in accordance with Trust Policies
Support day to day running of services including co-ordination of staff and daily tasks and training and mentoring of junior staff
Provide leadership for junior staff including supervision; appraisal; and line management
Maintain quality in own work and encourage others to do so.
Equality and Diversity
Act in ways that support equality and value diversity
Support, promote and value equality and diversity
Develop a culture that promotes equality and values diversity
Participate in Equality and Diversity Impact Assessment
