Are you passionate about helping others grow and thrive through learning?
As a Trainer, you will play a key role in designing and delivering engaging, high-quality learning experiences that enable our colleagues to succeed in their roles and grow their careers. You’ll work closely with stakeholders across the business to identify training needs, support compliance, and deliver solutions that build capability across the organisation.
This is an exciting opportunity to help shape learning initiatives that support our strategic workforce plans and ensure we have the right skills, behaviours and knowledge to meet future challenges.
Key Responsibilities:
- Designing and delivering face-to-face and virtual training across a range of subject areas, including compliance and soft skills.
- Acting as a subject matter expert, using your experience and knowledge to deliver impactful training.
- Partnering with stakeholders to identify training needs and support learning priorities.
- Supporting colleague onboarding and ensuring learners have the tools to deliver excellent services.
- Monitoring training effectiveness, compliance rates and quality assurance standards.
- Building strong relationships with internal teams and external training providers.
- Maintaining accurate records and managing training resources effectively.
- Identifying opportunities to enhance learning provision and improve colleague experience.
Why Join LiveWest:
At LiveWest, learning is at the heart of everything we do. You’ll be joining a forward-thinking organisation where development is valued, innovation is encouraged and your work will have a real impact on colleagues and the communities we serve. You’ll have the opportunity to grow your expertise, contribute to meaningful change and be part of a supportive and collaborative team.
This is a full time,permanent role working 37 hours per week.
Hybrid Working is available for this role working 2–3 days in the office dependent on business need. You will be based from our Exeter, Tolvaddon or Weston office. Regular travel across our BFL offices will be required.
Depending on the volume of applications received, we may close this advert early.
For further information about this role, and LiveWest, please view our candidate information pack.
To be successful in your application for the role of Trainer, you will have the following role specific skills and experience:
Essential:
- Proven experience in training design and delivery, including compliance or accredited training.
- Strong understanding of learning and development principles and effective training methods.
- Experience delivering both face-to-face and virtual training sessions.
- Excellent stakeholder management and communication skills.
- Ability to manage projects and prioritise workload effectively.
- A good understanding of the housing, construction or related environment.
- A recognised training qualification (such as AET or PTLLS) or equivalent experience.
- Knowledge and experience with Learning Management Systems, and excellent IT skills.
- Strong organisational skills and ability to maintain accurate records.
Desirable:
- Experience working within the social housing sector.
- Qualifications or vocational experience in specialist training areas (e.g. health & safety or community management).
- Accreditation in psychometric tools (such as Insights Discovery or CliftonStrengths).
- Experience using data and insights to improve learning outcomes.
Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.
Our Reward and Benefits:
- Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
About Us:
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
You can read more about Inclusion at LiveWest by visiting our website.
