People business partner Work, Jobs in Hendred, Oxf (with Salaries)

Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
People Business Partner - Northern Europe
Kenvue —Reading
- Hybrid work
- Psychology
- Human resources
- Business
Program Manager - UK
MDA Space —Didcot
- Hybrid work
- Engineering
- Bachelor's degree
- Travel
- Employee assistance programme
- Life insurance
Employee Relations Specialist – 12 months FTC
UK Atomic Energy Authority —Culham
- £51,317 a year
- Full-time
- Human resources
- Annual leave
- Employee assistance programme
People Services Administrator (Fixed-term Contract)
Fugro —Wallingford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- SharePoint
- Flexible schedule
- Referral programme
8d
Employee Relations Specialist - 12 months FTC
UK Atomic Energy Authority —Culham
- £51,317 a year
- Full-time
- Hybrid work
- Human resources
- Annual leave
Quick apply
HR Business Partner
River Learning Trust —Oxford
- £46,142 - £49,283 a year
- Part-time
- Hybrid work
- Human resources
- School
Program Manager - UK
MDA —Didcot
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Travel
- Employee assistance programme
- Life insurance
Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Swindon
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Oxford
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
VP of People
Dexory —Wallingford
- Analysis skills
- Human resources
- Leadership
- Employee assistance programme
- Life insurance
Quick apply
Strategic Account Manager
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Sales
- Business development
- Leadership
- Annual leave
- Work from home
Quick apply
8d
Finance Onboarding Coordinator
Farol Ltd. —Thame
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
SVP Head of Global EHS (all genders)
Evotec —Abingdon
- Full-time
- Engineering
- English
- Master's degree
Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Reading
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Northern Europe Regulatory Affairs Director
Kenvue —Reading
- Hybrid work
- English
- Analysis skills
- Bachelor's degree
Clinic Manager
[email protected] —Grove
- £30,000 - £40,000 a year
- Bachelor's degree
- Business
- Leadership
- Employee discount
Quick apply
Group Chief of Staff
UK Atomic Energy Authority —Culham
- Up to £100,000 a year
- Full-time
- Annual leave
Quick apply
9d
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Registered Care Manager
Helping Hands —Wantage
- £42,500 a year
- Management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
7d

I want to receive the latest job alerts for people business partner in hendred, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

people business partner jobs near hendred, oxf

Service Business Operations Manager

Miele -
Abingdon

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Benefits

On-site gym
Financial planning services
Discounted gym membership
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership

Full job description

Customer Service Operations Manager

Location: (Until Mid 2026) Abingdon / (Permanent Location) Reading

About the team

Our Customer Service Business Support (SBS) team sits at the heart of Miele's aftersales operation, providing the expertise, leadership, and operational support that enables us to deliver a premium customer experience every day.

SBS is at the heart of Miele's aftersales operation, delivering exceptional customer experiences through expert complaint resolution, field service planning, and operational support. As Customer Service Operations Manager, you will lead our Planning, Customer Resolutions, and Back Office teams, while monitoring operational performance of our outsourced partners. This is a high-impact leadership role responsible for translating strategy into results, driving service performance, developing high-performing teams, and delivering continuous improvement across Service Operations. We're looking for a visible, customer-focused manager who can build capability, create accountability, and use data and insight to deliver exceptional outcomes for our customers and our business.

We strive to make our workplace and culture as future proof as our world-renowned products. Come and join a team that has been evolving since 1899 and help us to continue achieving our philosophy of being ‘Immer Besser’.

Your Responsibilities

Support the delivery of service business objectives through effective planning, coordination, and operational management across Service Business Support functions.
Ensure operational plans, objectives, and performance expectations are clearly communicated, understood, and embedded across the team, creating alignment between business strategy, team goals, and individual performance.
Create and lead a high-performance, customer-focused culture through visible leadership, coaching, development, and clear standards of delivery.
Monitor, manage and improve SBS operational performance and KPI delivery in line with agreed business objectives, using data, customer insight, and root-cause analysis to drive make recommendations and continuous improvement in the team.
Lead the management and resolution of complex customer escalations, executive complaints, regulatory matters, and small claims cases.
Identify opportunities to reduce customer friction and contact demand through process simplification, continuous improvement, and digital self-service initiatives.
Partake in cross-functional service improvement projects and improve customer experience and operational efficiency.

What we are looking for

Proven management within a customer service, contact centre, or service operations environment.
Demonstrable success in creating and delivering operational plans that translate business plans into priorities for the team with measurable outcomes, and sustainable performance improvements.
Experience developing high-performing teams through coaching, performance management, establishing clear accountability and standards, and providing recommendations for succession planning, and capability development.
Experience working with an outsourced contact centre or service delivery partners.
Ability to prioritise competing operational demands and translate complex challenges into clear, actionable plans and outcomes.
Analytical and problem-solving skills, using data, customer insight, and root-cause analysis to drive operational decision-making and continuous improvement.
Experience supporting and embedding operational change across teams, ensuring new processes, standards, and ways of working are consistently adopted and sustained.
Demonstrable experience managing complex customer escalations, complaints, and high-risk service issues through to resolution.
Visible, engaging, and accountable Manager who builds trust, clarity, and confidence through regular communication and presence within the operation.
Customer-focused, with a passion for delivering a premium customer experience.
Resilient and highly organised, with the ability to manage within complexity while maintaining focus on simple priorities and outcomes.

What we offer

A salary of up to £50,000, alongside a competitive benefits package
A bonus opportunity of up to two months’ salary
Extensive discounts on Miele products for you, your family and your friends
Discounted gym membership and a subsidised onsite café
An extensive health cash plan and free eye tests

Additional Information

This is a full-time, permanent position based temporarily at our Abingdon headquarters before the role moves to our future Reading Headquarters in mid-2027. We expect the successful candidate to work from our headquarters full-time to be present with our onsite 3rd line support team. We recognise that travelling temporarily to Abingdon may create additional costs for some candidates, and we can explore appropriate support as part of the recruitment process.

We welcome applications from people of all backgrounds and remain committed to creating an inclusive workplace where everyone can contribute, develop and succeed.

£45,000 - £50,000

Apply Now

Refine Your Search

people business partner jobs in hendred, oxf

Service Business Operations Manager

People Business Partner - Northern Europe

Program Manager - UK

Employee Relations Specialist – 12 months FTC

People Services Administrator (Fixed-term Contract)

Employee Relations Specialist - 12 months FTC

HR Business Partner

Program Manager - UK

Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped

Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped

VP of People

Strategic Account Manager

Finance Onboarding Coordinator

SVP Head of Global EHS (all genders)

Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped

Northern Europe Regulatory Affairs Director

Clinic Manager

Group Chief of Staff

Internal Sales Executive

Registered Care Manager

I want to receive the latest job alerts for people business partner in hendred, oxf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected