General manager Work, Jobs in Henlow, Bdf (with Salaries)

Assistant General Manager
Gravity Active Entertainment —Stevenage
- £29,000 - £31,000 a year
- Weekend availability
- First Aid Certification
- In-person
- Training & development
- Free parking
- Store discount
Quick apply
Multi-Store Area Manager
PPG —Stevenage
- Full-time
- CRM software
- Sales
- Customer service
- Employee discount
Quick apply
General Manager
The Wheatsheaf —Milton Keynes
- £38,000 - £45,000 a year
- Full-time
- Hotel
- Supervising experience
- In-person
Quick apply
Deputy General Manager
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £66,582 - £77,368 a year
- Full-time
- Business development
- Team management
- Travel
4d
Assistant General Manager - Operations
Cox Automotive —Huntingdon District
- Full-time
- Customer service
- Continuous improvement
- Team management
- Employee discount
Cleaning Area Manager
BidvestNoonan —Cambridge
- £34,000 a year
- Full-time
- Continuous improvement
- Training & development
- Communication skills
Quick apply
General Manager - New Club Opening
Slazenger Padel Clubs —Milton Keynes
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Quick apply
Assistant General Manager - Stevenage
GRIDSERVE —Stevenage
- £30,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
- Free parking
- Store discount
Quick apply
9d
General Manager - Fitzbillies
Fitzbillies —Cambridge
- £34,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Customer service
- Store discount
- Employee discount
Quick apply
6d
General Manager
Hide & Seek Café Bar —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Inventory control
- Continuous improvement
- Store discount
- Employee discount
Quick apply
Regional Manager
Retail Innovation Group —Cambridge
- £30,596 - £30,597 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Outlook
- Sales
- Annual leave
- Employee assistance programme
Quick apply
11d
General Manager Designate
Amalfi Center Parcs Woburn —Bedford
- £40,000 - £43,000 a year
- Full-time
- Restaurant management
- Guest services
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
5d
General Manager - Live in
Attimore Hall —Welwyn Garden City
- Up to £49,000 a year
- Full-time
- Sales
- Guest services
- Annual leave
- Employee discount
Quick apply
2d
Assistant General Manager
Inspired Villages —Luton
- Computer literacy
- Continuous improvement
- Team management
- Annual leave
- Employee discount
General Manager
Stonegate Group —Milton Keynes
- Up to £50,000 a year
- Full-time
- Employee discount
- Referral programme
Quick apply
General Manager
NAA-Jones Lang LaSalle Resources —Cambridge
- Full-time
- Accounting
- Human resources
- Contracts
Quick apply
10d
General Manager
The Beefy Boys —Cambridge
- Full-time
- Customer service
- Restaurant management
- Quality control
- Annual leave
Quick apply
Deputy General Manager
Dalata —Cambridge
- Full-time
- Hotel
- Training & development
- Leadership
- Employee assistance programme
Quick apply
9d
General Manager
TeamSport —Harlow
- Weekend availability
- Recruiting
- Training & development
- Leadership
12d
General Manager
Everlast Gyms —Dunstable
- Weekend availability
- Training & development
- Leadership
- Communication skills
- Employee discount
- Gym membership
Quick apply

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Assistant General Manager

Gravity Active Entertainment
Stevenage

Quick apply

Job details

Full-time
£29,000 - £31,000 a year

Benefits

Free parking
Store discount
Discounted or free food
Company pension
Employee discount
Gym membership
On-site parking

Qualifications

Driving Licence
Operations management
Closing procedures
Stock ordering
Microsoft Office Suite
Complaint handling
Performance management
First Aid Certification
Staff training
Opening procedures
Ongoing financial performance monitoring
Training & development
Cash handling
Leadership
Team motivation leadership
Communication skills
Rota coordination

Full job description

Position Overview

The Assistant General Manager (AGM) is responsible for supporting the General Manager in the day-to-day operation of the business, ensuring the highest standards of customer service, safety, operational efficiency and financial performance. The role offers a performance-related bonus scheme, rewarding the achievement of agreed business and personal KPIs.

The AGM acts as a role model for the team, leading by example and taking responsibility for the smooth running of the business in the General Manager's absence. They are expected to drive performance, develop the team and ensure company policies and procedures are consistently followed.

Key ResponsibilitiesOperational Management

Support the General Manager in the daily operation of the business.
Take responsibility for the site whenever the General Manager is absent.
Ensure the park, café and party operations are delivered safely, efficiently and to company standards.
Carry out opening and closing procedures and ensure all cash handling and security procedures are followed.
Ensure all health and safety policies, risk assessments and compliance procedures are adhered to.
Maintain excellent standards of cleanliness, presentation and equipment maintenance throughout the venue.

Team Leadership

Lead, motivate and inspire the management and frontline teams.
Ensure all employees understand company expectations and deliver excellent customer service.
Assist with recruitment, induction, training and ongoing development of team members.
Conduct coaching conversations and support performance management where required.
Promote a positive working environment based on teamwork, accountability and respect.

Commercial Performance

Support the achievement of sales, labour and profit targets.
Monitor daily performance against budgets and KPIs.
Identify opportunities to increase revenue through memberships, parties, café sales and upselling.
Assist in controlling labour costs, stock levels and operational expenditure.

Customer Experience

Ensure every customer receives outstanding service.
Resolve customer complaints professionally and promptly.
Monitor customer feedback and implement improvements where required.
Build positive relationships with customers, schools, community groups and other stakeholders.

Planning and Administration

Assist with rota planning to ensure staffing levels meet business demand while controlling labour costs.
Complete management administration accurately and on time.
Support stock ordering, stock control and supplier management.
Ensure all company reporting is completed within required deadlines.

Health & Safety

Maintain a safe environment for customers and employees.
Ensure accident reporting procedures are followed correctly.
Support regular safety audits and equipment checks.
Ensure all team members comply with company policies and legal requirements.

Person SpecificationEssential

Minimum two years' supervisory experience within hospitality, leisure or retail.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Outstanding customer service skills.
Good organisational and problem-solving abilities.
Ability to work under pressure in a fast-paced environment.
Competent using Microsoft Office and other business systems.
Flexible to work evenings, weekends and bank holidays.

Desirable

Experience within the leisure, family entertainment or trampoline park industry.
First Aid qualification.
Food Safety qualification.
Health & Safety qualification.
Experience of rota planning, budgeting and KPI management.

Key Performance Indicators

Performance will typically be measured against:

Customer satisfaction scores and online reviews.
Revenue and profitability.
Labour cost percentage.
Membership sales and retention.
Party sales and customer feedback.
Health & Safety compliance.
Audit scores.
Team training completion.
Employee engagement and retention.
Achievement of site KPIs.

Benefits

Performance-related bonus scheme linked to the achievement of agreed Key Performance Indicators (KPIs).
Free on-site parking.
Staff discount on food and beverages.
Complimentary use of the park outside of working hours
Ongoing training and development opportunities.
Career progression within the business.

If you meet these requirements and are looking for a challenging yet rewarding career in Leisuremanagement, please submit your resume for consideration.

Job Type: Full-time

Pay: £29,000.00-£31,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
Gym membership
On-site parking
Store discount

Experience:

Supervisor or AGM: 2 years (required)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

general manager jobs in henlow, bdf

Assistant General Manager

Multi-Store Area Manager

General Manager

Deputy General Manager

Assistant General Manager - Operations

Cleaning Area Manager

General Manager - New Club Opening

Assistant General Manager - Stevenage

General Manager - Fitzbillies

General Manager

Regional Manager

General Manager Designate

General Manager - Live in

Assistant General Manager

General Manager

General Manager

General Manager

Deputy General Manager

General Manager

General Manager

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