Customer experience specialist Work, Jobs in Hereford, Hef (with Salaries)

Customer Experience Specialist
Fenix Outdoor —Hereford
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
10d
Customer Contact Specialist
Listers —Worcester
- Up to £32,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Employee discount
6d
Post Office Counter Clerk
TGJones —Hereford
- £10.85 - £12.71 an hour
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Sales - Sales Advisor - UK
New Look —Hereford
- Part-time
- Microsoft Word
Payroll & Data Administrator
Emeria —Worcester
- Up to £25,500 a year
- Full-time
- Data entry
- In-person
- Communication skills
- Employee discount
Quick apply
12d
Rehabilitation Specialist
Nuffield Health —Hereford
- Up to £27,985.32 a year
- Full-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
Care Home Administrator
Barchester Healthcare —Ludlow
- £31,388 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Sales Executive
WeBuyAnyCar —Hereford
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Sales Assistant
The Vape Escape —Abergavenny
- £10.85 - £12.71 an hour
- Overtime
- Sales
- Customer service
- Driving
- Employee discount
Quick apply
9d
Customer Service Specialist
Amcor —Ledbury
- Full-time
- Microsoft Excel
- Customer service
- Salesforce
5d
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
Quick apply
13d
Contract Liaison Officer
Novus Property Solutions Ltd —Hereford
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
Member Support Administrator
Bluline Health Ltd —Worcester
- £26,364 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
6d
Accounts Assistant
Igne Group Ltd —Ross-on-Wye
- £26,227 - £30,000 a year
- Microsoft Excel
- IT
- Communication skills
- Annual leave
- Employee discount
11d
Senior Offer Specialist - Field Sales Representative II
Schneider Electric —Hatfield
- Full-time
- Sales
- English
- Annual leave
- Life insurance
Accounts Supervisor
Igne Group Ltd —Ross-on-Wye
- £40,000 a year
- Microsoft Excel
- Customer service
- Supervising experience
- Annual leave
- Employee discount
10d
Support Officer - Training and Engagement
Connexus —Hereford
- £26,324.72 a year
- Full-time
Technical Specialist – Solar O+M
Alt-Group —Worcester
- Full-time
- Schematics
- Maintenance
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
11d
Web Developer
Malvern Panalytical Ltd —Malvern
- Full-time
- Hybrid work
- Analysis skills
- JavaScript
- APIs
13d
Duty Pharmacy Manager - Hereford 1
Tesco UK —Hereford
- Up to £52,000 a year
- Full-time
- IT

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Customer Experience Specialist

Fenix Outdoor -
Hereford

Quick apply

Job details

10 days ago

Benefits

Company pension
Employee discount

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Do you thrive on building relationships and exceeding customer expectations? Are you passionate about the outdoors, have a love for the kit, and have a knack for people and sales? If so you are going to love this job!

ABOUT THE ROLE

Trekitt is looking for a motivated and customer-focused individual to join our growing business as a Customer Experience Specialist.

You will be responsible for delivering sound and accurate information and advice to our customers and community. Being on the front line of the business, you will embody our brand's values and work hard to ensure every interaction is a five-star experience.

You will competently use several in house and external resources to distil and deliver accurate information regarding customers orders and the technical aspects of our premium product assortment to maintain our industry leading standard of customer service in our marketplace.

WHAT YOU WILL DO

Answer phone calls, emails, and live chat inquiries from customers in a friendly and professional manner.
Effectively resolve customer inquiries, complaints, and requests across a varied range of mediums in a timely and efficient manner.
Provide accurate and up-to-date information on our stocked products, services, and policies.
Proactively identify customer needs and offer solutions or escalate complex issues to the appropriate team member.
Contribute to a positive team environment, supporting the needs of the team in a personable way.

WHO YOU ARE

Experience – A minimum of a years frontline customer Service experience
Communicator - Excellent written and verbal communication skills with the ability to clearly explain complex information in a concise and easy-to-understand manner quickly and efficiently.
People Person - Outstanding interpersonal skills and a genuine passion for building positive relationships with customers and stakeholders.
Problem Solver – Possessing the mindset and ability to think creatively and deliver the right outcome for the customer and the company.
Organised - Strong organisational skills and the ability to prioritise tasks effectively in a fast-paced environment.
Competent with Technology - A strong grasp of ICT skills, including using Microsoft Office, Zen Desk and POS software
Team Player – Experience and understanding of how a team achieves its goals together.
Live the Outdoors - A passion for the outdoors and a fundamental understanding of customers’ needs of outdoor clothing and equipment (including climbers, mountaineers, backpackers, trekkers, skiers and adventure travellers).

ABOUT TREKITT

We are the UK’s premier outdoor retailer, focused on providing the British outdoor enthusiast with the best kit, service and advice possible. We are ambitious, determined and work tirelessly towards our objective, to be the best at what we do. This attitude has led us to be a fun and motivated workplace, with a committed and productive mindset shared amongst our teams and the business.

WHAT WE CAN OFFER YOU

A competitive salary commensurate with experience, pension, staff discount scheme and flexible working schemes including home working.

We operate an open and friendly company with a relaxed culture and dress code in a comfortable environment, but we all work very hard to get the job done.

Quick apply

Refine Your Search

customer experience specialist jobs in hereford, hef

Customer Experience Specialist

Customer Contact Specialist

Post Office Counter Clerk

Sales - Sales Advisor - UK

Payroll & Data Administrator

Rehabilitation Specialist

Care Home Administrator

Sales Executive

Sales Assistant

Customer Service Specialist

Customer Service Advisor

Contract Liaison Officer

Member Support Administrator

Accounts Assistant

Senior Offer Specialist - Field Sales Representative II

Accounts Supervisor

Support Officer - Training and Engagement

Technical Specialist – Solar O+M

Web Developer

Duty Pharmacy Manager - Hereford 1

I want to receive the latest job alerts for customer experience specialist in hereford, hef

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