Membership manager Work, Jobs in Hertfordshire (with Salaries)

Membership Manager
Maison Estelle —West London
- £55,000 a year
- Full-time
- Hospitality
- Organisational skills
- Leadership
- Work from home
- Employee discount
Quick apply
8d
Facilities Manager (Wrest Park)
English Heritage —Flitwick
- From £44,284 a year
- English
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Customer Experience Manager
Sainsbury's —Stevenage
- From £32,700 a year
- Management
- Leadership
- Employee discount
14d
E-Commerce Manager
Jollyes Pets —Waltham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Merchandising
- IT
- Annual leave
- Work from home
Senior Loyalty Manager
easyJet —Luton Airport
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
13d
Membership Manager
Loulou Groupe —London
- Hospitality
- Project management
- Organisational skills
Golf & Leisure Membership Manager
Brocket Hall —Hatfield
- £35,000 - £38,000 a year
- Weekend availability
- Employee discount
Quick apply
Marketing Manager - Membership Retention
PEI Group —London
- Bachelor's degree
- Marketing
Fundraising Manager
Administration —London
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Project management
- Communication skills
- Annual leave
Lead Online Manager
Sainsbury's —Letchworth
- From £36,250 a year
- Management
- Leadership
- Employee discount
12d
BCG X Global Marketing Senior Manager - Temporary
Boston Consulting Group —London
- £120,000 - £154,000 a year
- Full-time
- Marketing
- Master's degree
- Project management
- Profit sharing
- Annual leave
Lead Project Manager
Leonardo UK Ltd —Luton
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Project management
- Flexible schedule
- Referral programme
9d
Regional Manager
Trinity Estates —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Employee discount
- Referral programme
13d
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
14d
Office/Studio Manager (4 days per week)
Wonderbly —London
- £30,000 - £35,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Communication skills
- Time management
Quick apply
Duty Manager
Nuffield Health —Letchworth
- Up to £28,619.83 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Gym membership
Operations Manager
17 Bruton Street —London
- Up to £55,000 a year
- Full-time
- Oracle
- English
- Microsoft Office
- Employee discount
Quick apply
Membership Manager
Jobs In. Fitness —London
- £45,000 - £50,000 a year
- Weekend availability
- Sales
- Organisational skills
- Communication skills
Quick apply
14d
Senior Manager Public Affairs (Housing)
Nationwide Building Society —London
- From £85,000 a year
- Full-time
- Communication skills
13d
Sports Centre Duty Manager (Part Time)
St Albans School —St Albans
- £26,692 a year
- Part-time
- Customer service
- First Aid Certification
- In-person
- Free parking
- Gym membership
Quick apply
7d

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Membership Manager

Maison Estelle -
West London

Quick apply

Job details

Full-time
£55,000 a year
8 days ago

Benefits

Company pension
Work from home
Employee discount

Qualifications

Hospitality
Guest relations
Organisational skills
Leadership
Communication skills

Full job description

Job Ref: MAI3870

Branch: Maison Estelle

Location: Maison Estelle - London

Salary/Benefits: £56,872 per annum OTE

Contract type: Permanent

Hours: Full Time

Hours per week: 40 hours per week

Posted date: 08/07/2026

Closing date: 19/08/2026

Who are we?

Maison Estelle is a private members' club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A 'Hosted Home', bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.

What's in it for you?

At Estelle, we prioritise your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates and biannual socials. Nurture your well-being with stocked colleague spaces and staff food. Engage in forums shaping The Estelle Way. Join us for a fulfilling journey where you are valued, supported, and celebrated.

The on-target earning potential for this role is £56,872 per annum, comprising a base salary of £55,000, plus a qualified estimate of £1,872 in gratuities and service charge.

Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:

Biannual company socials plus smaller social and sports groups.
Exclusive staff rates and FB discounts across the Ennismore brand.
Birthday day off.
Goes without saying, but we will feed you during your shift.
Added protection through our pension, health cash plan and life assurance schemes.
28 days holiday, inclusive of bank holidays, increasing with length of service.
Recommend-a-friend bonus scheme.
One day per week working from home, with four days spent within our clubs building relationships with members and teams.

As Membership Manager, you'll play a key role in shaping the future of our membership community across Estelle. Working closely with the Head of Membership, you'll lead initiatives that drive membership growth, retention and engagement while ensuring every interaction reflects the exceptional standards our members expect.

You'll oversee the day-to-day running of the Membership function, leading and developing the Membership team while acting as a visible ambassador across our clubs. Building meaningful relationships with members, you'll use insight and feedback to continually evolve the member experience, creating lasting loyalty and a true sense of community.

Your responsibilities will include:

Leading the Membership team, providing coaching, direction and ongoing development.
Supporting the delivery of membership growth, engagement and retention strategies across all assigned sites.
Managing the membership journey from application through to renewal, ensuring a seamless and personalised experience.
Building strong relationships with members and prospective members, acting as a senior ambassador for the club.
Leading the annual programme of membership community events alongside the Member Success Manager, from concept through to delivery and evaluation.
Driving the Membership Meets programme, ensuring members have regular opportunities to connect with the club and share valuable feedback.
Spending time within our clubs each week, gathering member insight and working collaboratively with operational teams to continuously enhance the member experience.
Analysing membership trends, engagement data and market insights to identify opportunities for innovation and continuous improvement.
Partnering with Programming, Marketing, Food Beverage, Finance and Operations teams to deliver an exceptional member journey.
Managing departmental processes, reporting, budgets and service standards while continually seeking ways to improve efficiency and member satisfaction.

WHO WE ARE LOOKING FOR

We're looking for an experienced membership, hospitality or customer experience professional who is passionate about building communities and creating memorable experiences.

You'll be an inspiring people leader who enjoys developing others, whilst being equally comfortable building relationships with members, influencing stakeholders and using data to make informed decisions.

You'll also have:

Previous experience managing or leading a Membership, Guest Relations, VIP, Customer Experience or Hospitality team.
Experience developing customer or member engagement and retention initiatives.
Strong leadership skills with the ability to coach, motivate and develop a high-performing team.
Excellent relationship-building and communication skills with the confidence to engage with a diverse membership base.
Experience planning and delivering events or member engagement activities.
Strong organisational skills with the ability to manage multiple priorities simultaneously.
Commercial awareness and confidence interpreting data, reporting and trends to support business decisions.
A collaborative approach with the ability to work cross-functionally across multiple departments.
A proactive, solutions-focused mindset with a genuine passion for delivering exceptional service.

We allow one day WFH per week, but the other 4 days we would require visibility in the clubs.

Quick apply

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