Entry level service technician Work, Jobs in Heybridge, Ess (with Salaries)

Technical Support Engineer
Microtill Ltd —Chelmsford
- From £22,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
- Free parking
Quick apply
14d
Plant Technician
North Air —Stansted
- £40,000 - £46,000 a year
- Overtime
- Engineering
- Maintenance
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
4d
Electrical Tester- Southend on Sea
Sureserve —Southend-on-Sea
- £42,000 - £45,000 a year
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Warehouse Operative
Foxway —Braintree
- £26,500 a year
- 12 hour shift
- Data entry
- IT
- Free parking
Apprentice IT Technician
TKAT (The Kemnal Academies Trust) —Debden
- £15,434.32 a year
- Full-time
- Travel
- IT
- Leadership
4d
Air Traffic Engineer (ATSEP)
London Southend Airport —Southend-on-Sea
- £60,000 - £70,000 a year
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
Automation Maintenance Engineer - Pool
Royal Mail Group —Romford
- Overtime
- Annual leave
Mobile Tyre / Roadside Technician
Angel Moves Anything Ltd —Romford
- £13.25 - £14.00 an hour
- Overtime
- Maintenance
- Power tools
- In-person
Quick apply
23h
Electrician- East London & Essex
Sureserve —Romford
- £45,000 - £48,000 a year
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Data Center Technician - Electrical Bias
CBRE —Harlow
- Full-time
- Project management
- AI
- Communication skills
13d

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Specialist Service Technician.
Rentokil Initial Group —Chelmsford
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Technical Support Engineer

Microtill Ltd
Chelmsford

Quick apply

Job details

Full-time
From £22,000 a year
14 days ago

Benefits

Free parking
Casual dress
Discounted or free food
Company pension
On-site parking

Qualifications

Software troubleshooting
Customer service
Computer networking
IT
Communication skills

Full job description

Microtill is looking for a Telephone Support Technician to join our support team.

This is an entry-level role suited to someone with a good telephone manner, strong common sense, and an interest in IT, EPOS, or technical support. Full training will be provided, but you must be confident speaking to customers, asking the right questions, and working through problems logically.

You will be the first point of contact for customers who need help with their EPOS system, tills, printers, card terminals, software, or general technical issues. The role is office-based and involves handling incoming support calls, logging issues, diagnosing faults, and escalating more complex problems to senior technicians where needed.

Key responsibilities:

- Answer incoming support calls in a professional and helpful manner

- Log customer issues accurately via our ticketing system

- Troubleshoot basic EPOS, hardware, software, and connectivity issues

- Talk customers through simple fixes over the phone

- Use remote access tools where required

- Escalate more complex issues to senior support staff or engineers

- Keep customers updated and manage expectations clearly

- Follow internal processes and support procedures

- Maintain a calm, patient approach, even when customers are under pressure

What we are looking for:

- Good telephone manner

- Clear communication skills

- Basic IT knowledge or a genuine interest in technology

- Ability to follow instructions and processes

- Good problem-solving skills

- Reliable, punctual, and willing to learn

- Comfortable working in a busy support environment

- Previous customer service or help-desk experience would be useful, but is not essential

Training provided

We will provide training on our EPOS software, support systems, troubleshooting process, and common customer issues. You do not need to know EPOS before starting, but you do need to be switched on, organised, and willing to learn.

About Microtill

Microtill provides EPOS and payment solutions to businesses across the UK. Our support team plays a key role in keeping our customers trading, so we need people who take ownership, stay calm under pressure, and care about getting the job done properly.

How to apply

Please send your CV and a short note explaining why you are interested in the role.

Pay: From £22,000.00 per year

Benefits:

Casual dress
Company pension
Discounted or free food
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

entry level service technician jobs in heybridge, ess

Technical Support Engineer

Plant Technician

Electrical Tester- Southend on Sea

Warehouse Operative

Apprentice IT Technician

Air Traffic Engineer (ATSEP)

Automation Maintenance Engineer - Pool

Mobile Tyre / Roadside Technician

Electrician- East London & Essex

Data Center Technician - Electrical Bias

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