Hotel & accommodations guest services staff Work, Jobs in Hickstead, Wsx (with Salaries)

Guest Experience Assistant
South Lodge —Horsham
- £27,144 a year
- Weekend availability
- Hospitality
- Organisational skills
- Guest services
- Employee assistance programme
- Employee discount
Nights - Team Member
Premier Inn —Haywards Heath
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
2d
Hotel Receptionist
Mitre Hotel Brighton —Brighton
- From £12.80 an hour
- 8 hour shift
- Hospitality
- Customer service
- English
Quick apply
Customer Service Advisor
Kaplan International —Brighton
- £26,500 a year
- Full-time
- Microsoft Word
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
7d
Ground Floor - Team Member
Premier Inn —Redhill
- Up to £13.56 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
6d
Guest Service Assistant - Reception
IBIS STYLES —Crawley
- £12.21 - £12.71 an hour
- Weekend availability
- Hotel
- Front desk
- Employee discount
- Flexible schedule
Quick apply
Group Reservations Agent
Alexander Hotels Limited —Crawley
- £25,000 - £27,000 a year
- Weekend availability
- Hotel
- Free parking
- Annual leave
Quick apply
13d
Guesthouse Assistant (Live-In)
Old Palace Guest House —Brighton and Hove
- £12,000 - £26,000 a year
- Full-time
- Bilingual
- Hospitality
- In-person
- Flexible schedule
Quick apply
Hotel Nights Receptionist
IBIS STYLES —Crawley
- £26,500 - £27,500 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
Part-time Receptionist
The Ravenswood —East Grinstead
- £13 an hour
- Part-time
- Microsoft Excel
- Customer service
- English
- Free parking
Quick apply
3d
Guest Service Assistant
Courtyard by Marriott London Gatwick —Horley
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
10d
Guest Service Assistant (Nights)
Holiday Inn Brighton Seafront —Brighton
- £12.71 an hour
- Part-time
- Microsoft Office
- Hotel
- Restaurant
- Employee discount
Quick apply
5d
Receptionist
The Lanes Hotel —Brighton
- From £13 an hour
- 8 hour shift
- Hospitality
- Bar
- Sales
Quick apply
Nights Team Member
Premier Inn —Crawley
- Up to £14.16 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
13d
Luggage Porter
Beaverbrook Front of House —Leatherhead
- £29,000 a year
- Part-time
- Customer service
- Free parking
- Annual leave
Quick apply
Reservationist
Ashdown Park —East Grinstead
- £26,591 a year
- Weekend availability
- Hospitality
- Bar
- Sales
- Free parking
- Employee assistance programme
Quick apply
Casual Guest Relations Manager
Hilton —Brighton
- £13.92 an hour
- Part-time
13d
Bank Housekeeper / Front of house
Birchgrove —Godalming
- £14.33 an hour
- Part-time
- Hospitality
- Bar
- Customer service
Quick apply
Receptionist Live-in
HandPickedHotels —Uckfield
- From £13.50 an hour
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Free parking
- Employee assistance programme
5h
Spa Receptionist
Harbour Hotel Guildford —Guildford
- Part-time
- Bar
- Hotel
- Employee discount
Quick apply

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hotel & accommodations guest services staff jobs near hickstead, wsx

Guest Experience Assistant

South Lodge -
Horsham

Apply Now

Job details

£27,144 a year

Benefits

Employee assistance programme
Employee discount
On-site parking

Qualifications

Hospitality
Organisational skills
Guest services
Communication skills

Full job description

Job Introduction

South Lodge, part of the Exclusive Collection, is home to a Michelin-starred restaurant, an award-winning spa, and the lakeside lodges, The Reeds, which offer a serene retreat where nature, luxury, and wellbeing meet. Together, they create an environment that embodies elegance, creativity, and meticulous attention to detail.

You will join as a Guest Experience Assistant, delivering a warm and personalised welcome to every guest. As a key member of the Front Office team, you will help create memorable first and last impressions while ensuring every stay is seamless, professional and reflective of the exceptional standards at South Lodge.

At South Lodge, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:

Competitive pay, plus service charge
Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
Free meals while on duty
Free access to the on-site gym and parking
Access to our Employee Assistance Programme and wellbeing resources
Exclusive discounts and perks through Hospitality Essentials
Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

Deliver a welcoming and professional guest experience from arrival through to departure
Manage guest enquiries, reservations and requests efficiently and confidently
Complete check-in and check-out procedures accurately and professionally
Build knowledge of the hotel and promote facilities, services and experiences to guests
Work closely with all departments to ensure a seamless guest journey
Maintain high standards of presentation, organisation and attention to detail

Person Specification

Previous experience in a customer-facing or hospitality role is desirable
Passion for delivering exceptional guest service
Strong communication and interpersonal skills
Professional, friendly and confident approach
Ability to work effectively in a fast-paced environment
Excellent attention to detail and organisational skills
Flexible approach to working hours, including weekends and holidays

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in hickstead, wsx

Guest Experience Assistant

Nights - Team Member

Hotel Receptionist

Customer Service Advisor

Ground Floor - Team Member

Guest Service Assistant - Reception

Group Reservations Agent

Guesthouse Assistant (Live-In)

Hotel Nights Receptionist

Part-time Receptionist

Guest Service Assistant

Guest Service Assistant (Nights)

Receptionist

Nights Team Member

Luggage Porter

Reservationist

Casual Guest Relations Manager

Bank Housekeeper / Front of house

Receptionist Live-in

Spa Receptionist

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