Benefits analyst Work, Jobs in Highams Park, Gtl (with Salaries)

Support Analyst
Elexon —London
- £45,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
2d
Quality Control Analyst
ACE Laboratories Ltd —London
- £26,500 - £28,000 a year
- Full-time
- Writing skills
- Laboratory experience
- Quality control
- Free parking
Quick apply
Junior Business Analyst
EXL Service —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
Data Analyst
Omnia Resourcing —London
- £13 - £18 an hour
- Temporary
- Analysis skills
Test Analyst
Berkeley Insurance Group —London
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- No degree
2d
Credit Analyst
Monzo —London
- £59,100 - £79,900 a year
- Remote
- Analysis skills
- Communication skills
- School
- Work from home
- Flexible schedule
AML Compliance Analyst
Withersworldwide —London
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Organisational skills
- Employee discount
Tradefloor support Junior Analyst
Standard Life —London
- Up to £41,000 a year
- Computer Science
- Scripting
- Financial services
- Annual leave
3d
Flight Data Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
Payment and Treasury Analyst
Fanvue —London
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Annual leave
- Gym membership
Operations Analyst
Mercer —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Graduate Investment Analyst
Aukera —London
- Hybrid work
- English
- Annual leave
- Life insurance
Business Analyst
Zaizi —London
- £70,000 - £85,000 a year
- Hybrid work
- Continuous improvement
- APIs
- Annual leave
- Work from home
Quick apply
Junior M&A Analyst
valtari —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
PMO Governance Analyst
Broadridge —London
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- No degree
Audience Analyst
NewsUK —London
- Hybrid work
- Presentation skills
- Communication skills
- Analytics
- Employee assistance programme
- Employee discount
15h
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- SQL
- Communication skills
The Data School UK - Data Analyst/Consultant
The Information Lab —London
- £35,000 - £40,000 a year
- Presentation skills
- School
- Annual leave
LTC Senior Operation Performance Analyst
Office of Rail and Road —London
- £58,827 - £64,237 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
Treasury Analyst
Trainline —London
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- AI

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Support Analyst

Elexon -
London

Apply Now

Job details

£45,000 a year
2 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Technical troubleshooting
Stakeholder liaison
Incident queue management
IT service management
Ticket management
User account management
Continuous improvement
Technical support incident logging
Technical writing
IT incident logging
Root cause analysis
Communication skills
Help desk

Full job description

We’re looking for a Support Analyst to join the Technology function at Elexon on a permanent basis.

In this role, you’ll provide first- and second-line support across Elexon’s systems and services, ensuring incidents, requests, and issues are managed efficiently and in line with service expectations. You’ll play a key role in maintaining service stability, user satisfaction, and operational performance, working closely with internal teams, suppliers, and stakeholders.

This is a great opportunity to work in a fast-paced, technology-driven environment, supporting critical services that underpin the GB electricity market.

What you’ll do:

Provide 1st and 2nd line support, managing incidents, service requests, and user queries
Log, prioritise, and resolve issues in line with SLAs and service management processes
Perform incident, problem, and request management, escalating where required
Work with technical teams and suppliers to troubleshoot and resolve system issues
Maintain and update knowledge base articles and support documentation
Monitor systems and services to ensure availability and performance standards are met
Support user onboarding, access management, and system configuration tasks
Contribute to root cause analysis and continuous improvement activities
Assist with release support, testing, and change activities where required
Provide clear communication to users and stakeholders on issue status and resolution

What you’ll bring:

Experience in a Support Analyst, Service Desk, or IT Support role
Understanding of IT service management principles (ITIL)
Experience managing incidents, service requests, and user support queries
Strong problem-solving skills and ability to troubleshoot technical issues
Good communication skills, with the ability to support both technical and non-technical users
Ability to prioritise workload and manage multiple tasks in a fast-paced environment
Experience working with ITSM tools (e.g. ServiceNow, Jira, or similar)
Basic understanding of IT systems, applications, and infrastructure
Experience in regulated environments or utilities sector (desirable)

What’s in it for you:

Salary - £45,000
Excellent benefits including bonus, private medical insurance and generous pension scheme
The opportunity to work within a thriving organisation which can support your growth and development
We operate a hybrid working approach with 2 days in our London office

Our culture

We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!

At Elexon, we want to:

Provide true equality of opportunity
Attract and retain diverse talent
Listen to all voices
Be representative of the communities we work in
Be a role model for Diversity and Inclusion in the industry

Elexon together, embracing differences, listening to all voices

Ready to make an impact? Join us and help shape the future of energy services.

Apply Now

Refine Your Search

benefits analyst jobs in highams park, gtl

Support Analyst

Quality Control Analyst

Junior Business Analyst

Data Analyst

Test Analyst

Credit Analyst

AML Compliance Analyst

Tradefloor support Junior Analyst

Flight Data Analyst

Payment and Treasury Analyst

Operations Analyst

Graduate Investment Analyst

Business Analyst

Junior M&A Analyst

PMO Governance Analyst

Audience Analyst

Application Support Analyst

The Data School UK - Data Analyst/Consultant

LTC Senior Operation Performance Analyst

Treasury Analyst

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