Customer care manager Work, Jobs in Highbury, Gtl (with Salaries)

Deputy Store Manager
Leyland SDM —London Bridge Station
- From £14.91 an hour
- Weekend availability
- Management
- Sales
- Microsoft Office
Customer Care & Quality Team Leader
Clarion Housing Group —North London
- £37,854 - £47,319 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
6d
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
10d
Customer Relations Manager
Hamberley Care Homes —Enfield
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Specialty Coffee Shop Manager - Gnome House
Hermanos Colombian Coffee Roasters Ltd —London
- From £34,000 a year
- Weekend availability
- Hospitality
- Sales
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
Centre Manager
Halfords —Chingford
- £40,000 - £58,078 a year
- Full-time
- Sales
- Team management
- IT
- Annual leave
- Employee discount
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Shop Manager
Farmfoods —London
- £34,262.76 - £39,889.20 a year
- Weekend availability
- Management
- Leadership
- Annual leave
- Employee discount
Quick apply
12d
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
10d
Customer Service Manager
International Workplace Group plc —Brentwood
- Up to £40,000 a year
- Full-time
- Customer service
- In-person
- Restaurant
General Manager
Jobs In. Fitness —London
- £60,000 - £70,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Enterprise Customer Experience Manager
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
Customer Experience Manager, Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
Operations Manager
CH&CO —Chertsey
- £67,000 a year
- Contracts
- School
- Employee discount
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
13d
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
7d

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customer care manager jobs near highbury, gtl

Deputy Store Manager

Leyland SDM -
London Bridge Station

Apply Now

Job details

From £14.91 an hour

Qualifications

Management
Sales
Business processes
Microsoft Office
Organisational skills
IT
Leadership
Communication skills
Time management

Full job description

Salary:

From £14.91 an hour

Job ref:

116498

Published:

5 months ago

The Deputy Store Manager plays a key role in supporting the Store Manager with the effective day-to-day operation of the store. You will help lead and motivate the team to deliver outstanding customer service, drive sales, and maintain high standards of store presentation and compliance. In the absence of the Store Manager, you will take full responsibility for store operations, ensuring all processes run smoothly and efficiently. This role requires strong leadership, organisational, and communication skills, with a focus on supporting team development and contributing to the overall success of the store.

Key Responsibilities:

Sales and Profit: Motivate and challenge the team to exceed store performance targets, driving sales and profit growth through effective decision-making and continuous improvement.
Customer Service: Engage with customers and colleagues to deliver outstanding service, enhance customer loyalty, and ensure a positive in-store experience.
Team Leadership and Development: Lead, train, coach, and empower team members to build a knowledgeable, motivated, and effective team that is aligned with company vision and values.
Store Operations and Compliance: Act as store leader in the absence of the Store Manager, ensuring the safety and wellbeing of customers and colleagues, and maintaining high standards of store presentation, merchandising, and cleanliness.
Process and Standards Management: Monitor and ensure adherence to in-store processes, trading standards, and legal requirements to protect the company’s reputation and customer confidence.
Product and Promotion Knowledge: Stay up to date with products, services, and promotions, and coach the team to provide tailored solutions for customers.
Stock and Inventory: Support stock control, deliveries, and inventory management to ensure product availability and minimise losses**.**
Communication and Reporting: Ensure effective communication within the team and with management, and assist with preparing reports on sales, stock, and team performance.
Problem Solving and Continuous Improvement: Address operational or customer issues promptly and identify opportunities to improve store processes and team performance.

Skills and Experience Required:

Essential:

Retail Experience: Previous experience in a store leadership or team leader role within a retail environment.
Leadership: Strong leadership and people management skills, with the ability to motivate, coach, and develop a team.
Customer Service: Proven ability to deliver excellent customer service and resolve customer queries or complaints.
Sales Focus: Experience supporting sales growth and achieving store targets.
Organisation: Excellent organisational and time management skills for managing store operations and colleague rotas.
Communication: Effective communication and interpersonal skills for working with colleagues, customers, and management.
Problem Solving: Ability to address and resolve operational and customer issues promptly.
Stock Management: Experience supporting stock control, deliveries, and inventory processes.
Compliance: Understanding of health and safety, trading standards, and company policy compliance in a retail setting.
Adaptability: Flexible and able to take responsibility for store operations in the absence of the Store Manager.
Flexibility: Adaptable and reliable, with a positive attitude and willingness to work varied shifts, including weekends.

Desirable:

Recruitment and Training: Experience assisting with recruitment, training, and development of colleagues.
IT Skills: Proficiency in using retail systems and Microsoft Office applications.
Process Improvement: Experience identifying and implementing improvements to store processes or customer experience.

Apply Now

Refine Your Search

customer care manager jobs in highbury, gtl

Deputy Store Manager

Customer Care & Quality Team Leader

Customer Service Manager

Customer Operations Manager

Customer Relations Manager

Head Of Customer Experience

Specialty Coffee Shop Manager - Gnome House