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Anthropologie Sales Associate - Guildford, UK

Anthropologie -
Guildford

Apply Now

Job details

Part-time
1 day ago

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Gym membership

Qualifications

Client engagement
Customer service
Merchandising
Customer interaction
Leadership
Communication skills

Full job description

Location:

This position is located at 149 High Street, Guildford, , GU13AD United Kingdom Role Summary:

Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.

What You'll Be Doing:

Customer Experience:

Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store

Teamwork & Communication:

Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership

Visual & Business Operations:

Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s
Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Merchandising & Display:

Executes stock-to-sales processes and presentation standards
Is knowledgeable of trend and supports brand messaging
Has an understanding of how the merchant process impacts business and the customer experience.

What You'll Need:

Previous experience in a retail environment – not a must.
An awareness of the Anthropologie brand and its appeal to the local market.
Strong communication skills.

The Perks:

Work Life Balance:

‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement

Wellbeing:

Employee Assistance program to support with mental, physical and financial health
Discount off external gym memberships
Private Medical Insurance for eligible employees

Employee Discounts:

Up to 40% employee discount at all URBN Brands

Travel:

Season ticket loan for eligible employees
Cycle to work scheme for eligible employees

Continued Development:

We offer structured support within the business alongside continued learning and development

#AnthroEU

Equal Opportunity Statement:

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

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Anthropologie Sales Associate - Guildford, UK

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