Job Details
SALARY: £24,755 per annum FTE, plus benefits
JOB TYPE: Permanent
HOURS: 37 hours per week, working 38 weeks per year (may include evenings and weekends)
LOCATION: Hitchin & Stevenage
About the Role:
We’re excited to be looking for a passionate and driven Hospitality & Catering Technician to join our team on a term-time only basis. If you thrive in a dynamic environment and enjoy supporting young people to achieve their potential, this could be the perfect role for you!
We’re looking for someone who:
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Loves working with young people and is motivated to help them succeed through education and hands-on learning
- Brings a professional, friendly, and approachable attitude, with excellent communication and interpersonal skills
- Is highly organised, detail-focused, and capable of thriving under pressure
What You’ll Be Doing
In this varied and rewarding role, you will:
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Support teaching sessions by ensuring practical areas, equipment, and resources are fully prepared and ready for classes
- Manage stock effectively, including rotation, issuing, and returning items, while upholding excellent food safety standards
- Take ownership of ordering supplies and checking deliveries in the absence of the main Catering Technician
- Work closely with tutors to maintain high-quality practical spaces, including cleaning and laundry support
- Play a key role in reception support—handling calls, managing bookings, and assisting staff and students including SEND students based at both sites
- Step up to provide cover for the Catering Technician during periods of leave
About the Organisation:
The College operates across three main campuses in Stevenage and Hitchin, employing over 650 staff. With a turnover of £30m, the college provides learning opportunities to over 10,000 students each year from study programmes for 16-18 year olds and apprenticeships through to adult provision locally, regionally and nationally. We were judged Good by Ofsted at our last inspection in December 2023, with outstanding features.
Job Description
Role and Responsibilities
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Deal effectively with staff and learners on a daily basis and advise on availability of services
- Ensure that sufficient stock is available across all of the Catering outlets
- Manage and maintain a stock control system that ensures that products are effectively replenished.
- Undertake stocktaking at appropriate points and at the end of the college financial/academic year.
- Working with the lecturers managing and organising the Restaurant Diary and Deli and Hub bookings, including group bookings and special events including Christmas
- Dealing with maintenance requests and liaising with Estates, HoC, DHoC and Commercial Manager regarding problems and issues with equipment and services
- Stock control and goods ordering using the college finance system
- Receiving and checking in and safe storage of all deliveries following correct safe practices
- Liaising with all tutors regarding teaching requests for ingredients, products and equipment in a timely manner and preparation of these materials for classes and restocking for the following day
- Working with the rest of the team to ensure that all marketing material is distributed both internally and externally
- Working alongside the HoC, DHoC and Commercial Manager ensuring that all Environmental Health paperwork is completed and updated regularly
- Liaising with all suppliers regarding deliveries, supplies and prices, and meeting with reps where applicable
- Support in the running of the kitchens whenever required, including laundry, day to day cleaning duties and using the dishwasher during meal service
- Assisting the tutors when required during practical teaching sessions including working with students
- Cleaning, organisation and re-stocking of dry storage area and fridges and freezers
- Ensure that stocks are kept secure at all times.
- Maintain high standards of health and safety at all times an in accordance with the college and curriculum area policy.
- Notify line manager or appropriate manager of any risks or concerns about health and safety.
- Checks to ensure that all equipment is in working order and contacting the appropriate company when repairs are required.
- Provide cover in the absence Hospitality & Catering staff in other areas if required including Hitchin
General duties
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To contribute to the effective management and promotion of equality and diversity
- To work in accordance with the Health & Safety at Work Act, ensuring the College is a safe environment for staff, students and visitors.
- To promote with staff and students the importance of safeguarding the welfare of children and vulnerable adults they are responsible for and come into contact with.
- To work at all times in accordance with North Hertfordshire College’s policies and procedures.
- To carry out such duties as may be required from time to time by the college that are appropriate to the grade of the post
This job description is intended as a general guide to the duties attached to the post and is not an inflexible specification.
