Senior fellow Work, Jobs in Holborn, Gtl (with Salaries)

PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
Autonomic Clinical Research Fellow
University College London Hospitals NHS Foundation Trust —London
- £67,325 a year
- Full-time
3d
Teaching Fellow in Educational Development
Imperial College London —South Kensington
- £55,144 - £62,433 a year
- Full-time
- University
- Teaching
Consultant in Population Health
Royal Free London NHS Foundation Trust —London
- £103,102 - £150,569 a year
- Part-time
- Flexible schedule
5h
PERC Senior Teaching Fellow
Imperial College London —White City
- £65,073 - £76,873 a year
- Full-time
- University
- Teaching
7d
Lecturer in Advanced Topics in Business Management
Bayswater Education —London
- £65 an hour
- Doctoral degree
- Master's degree
- Education
Quick apply
9d
Newsroom Fellow (UK)
Semafor, Inc —London
- £30,000 - £35,000 a year
- Full-time
- Annual leave
15h
Senior Research Fellow in Climate Change and Health
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Data analysis skills
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
8d
Senior Designer
Radley Yeldar —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
Senior Company Secretarial Assistant
CSC (Corporation Service Company) —London
- Full-time
- Communication skills
PSG Program Senior Director
Boston Consulting Group —London
- £195,000 - £227,500 a year
- Full-time
- Leadership
- Profit sharing
- Annual leave
5h
The House Magazine’s Lord Cormack Fellowship
Total Politics Group —London
- £14.80 an hour
- Hybrid work
Quick apply
14d
Postgraduate Education Fellow
Imperial College Healthcare NHS Trust —London
- £45,715 - £69,976 a year
- Full-time
- Organisational skills
- Leadership
14d
General Manager, Quidco
Moneysupermarket Group —London
- Full-time
- Hybrid work
- Travel
Senior Graphic Designer, CoStar - London
CoStar Group —London
- Full-time
- Microsoft Powerpoint
- Bachelor's degree
- Communication skills
- Annual leave
Senior HR Business Partner
Shoosmiths —London
- Data analysis skills
- Continuous improvement
- Human resources
Lead Health & Safety Business Partner (Maintenance)
House of Commons UK Parliament —London
- £60,180 - £70,204 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
8d
Senior Clinical Fellow
King's College Hospital NHS Foundation Trust —London
- £76,582 a year
- Weekend availability
3d
Head of People and Culture
Treehouse Nursery School —Epping
- Part-time
- Management
- Leadership
- Teaching
- Employee assistance programme
- Employee discount
Quick apply
Payroll and Pensions Manager
BROMLEY BY BOW HEALTH PARTNERSHIP —London
- £44,000 - £45,600 a year
- Overtime
- Microsoft Excel
- Management
- Microsoft Office
Quick apply
1d

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PRADA Senior Client Advisor MRTW, Selfridges

Prada -
London

Apply Now

Job details

Qualifications

Customer service
English
Communication skills

Full job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.

JOB PURPOSE

As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.

You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada.

You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.

RESPONSIBILITIES

Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;
Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;
Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;
Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;
Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities;
Embrace and promote the Omni Channel mindset;
Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises;
Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;
Operate with the highest level of care and respect for the Products;
Utilize Company digital tools actively to offer a complete and integrated luxury experience;
Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting;
Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;
Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;
Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.

KNOWLEDGE AND SKILLS

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building a long-lasting relationship with clients

Being able to work in a team as well as alone

Excellent communication and interpersonal skills

Fluency in English

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Apply Now

Refine Your Search

senior fellow jobs in holborn, gtl

PRADA Senior Client Advisor MRTW, Selfridges

Autonomic Clinical Research Fellow

Teaching Fellow in Educational Development

Consultant in Population Health

PERC Senior Teaching Fellow

Lecturer in Advanced Topics in Business Management

Newsroom Fellow (UK)

Senior Research Fellow in Climate Change and Health

Senior Designer

Senior Company Secretarial Assistant

PSG Program Senior Director

The House Magazine’s Lord Cormack Fellowship

Postgraduate Education Fellow

General Manager, Quidco

Senior Graphic Designer, CoStar - London

Senior HR Business Partner

Lead Health & Safety Business Partner (Maintenance)

Senior Clinical Fellow

Head of People and Culture

Payroll and Pensions Manager

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