Customer support & client services managers Work, Jobs in Holmewood, Dby (with Salaries)

Customer Service Manager
IWG —Nottingham
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
8d
Customer Onboarding Team Leader
Safetykleen —Dinnington
- £32,000 - £34,400 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Manager
Welcome Break —Sheffield
- Up to £32,000 a year
- Customer service
- Team management
- Free parking
- Employee discount
23h
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Annual leave
- Referral programme
Quick apply
Customer Service Manager
International Workplace Group plc —Nottingham
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
8d
Customer Relations Team Leader (Safeguarding & Resolution)
Leger Shearings Group —Rotherham
- £32,000 - £35,000 a year
- Weekend availability
- Organisational skills
- Training & development
- Leadership
- Free parking
- Annual leave
10d
Group Customer Resolution and Information Rights Manager
Lithia UK —Nottingham
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Quick apply
Complaints Manager
Bramah Safeguarding CIC —Sheffield
- £40,000 - £45,000 a year
- Full-time
- Analysis skills
- Team management
- In-person
Quick apply
4d
Team Leader
Reed In Partnership —Derby
- £33,750 - £41,000 a year
- Full-time
- Continuous improvement
- Training & development
- Annual leave
- Flexible schedule
Client Operations Lead - Nottingham
NCR —Nottingham
- Full-time
- Customer service
- Team management
- Budgeting
Planning and Dispatch Manager
Getinge Ltd. —Derby
- Hybrid work
- Microsoft Word
- Salesforce
- Continuous improvement
5d
Remedial Team Manager
Rehlko —Heanor
- Up to £55,000 a year
- Full-time
- Team management
- Organisational skills
- Leadership
- Employee assistance programme
6d
Senior Test Centre Associate - Chesterfield
Reed In Partnership —Chesterfield
- £14.80 an hour
- Part-time
- Customer service
- Supervising experience
- Team management
Sales Lead - Outbound Contact Centre
The Economist Group —Derby
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
Manager, Technical Account Management
ClassPass —Sheffield
- Remote
- Bachelor's degree
- Team management
- No degree
Quick apply
5d
Team Manager
ant marketing —Sheffield
- From £13.22 an hour
- Full-time
- Analysis skills
- Computer skills
- Training & development
Quick apply
CX Performance Analyst
Boots —Nottingham
- Weekend availability
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Head of Client Engagement - Debt Recovery
Flint Bishop —Derby
- Full-time
- Business development
- Leadership
- Employee discount
Quick apply

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Customer Service Manager

IWG -
Nottingham

Apply Now

Job details

Up to £40,000 a year
8 days ago

Qualifications

Customer service
Upselling
Team management
Guest services

Full job description

Customer Services Manager
(Total Compensation including bonus, commission & benefits: Up to £40,000)

This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including:
Being responsible for managing anything and everything on site.
Rising to every challenge and solving problems.
Giving tours to prospective customers.
Upselling to existing customers.
Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.

What we can do for you

You’re reading the right advert if you’re looking for:
a fun, challenging and rewarding career.
great induction training and excellent ongoing learning and development.
fantastic promotion prospects.
generous, achievable incentives and sociable hours.
access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.

About you
Ideally, you’ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your customer service and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience.
Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.
Drive: your own and your team’s collective drive for success means you’ll only relax once you’ve delivered the results you’re looking for.
Resilience: a relentless focus on business priorities, regardless of any obstacles placed in front of you.
Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service.
And your sense of ownership means you’ll continuously ensure the quality of service and the workspace are as good as they possibly can be.

About IWG
With almost 4,000 tech-enabled, sustainable and inspiring centres across the world, we’re already four times the scale of our nearest competitor – and we’re continuing to grow.
With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.
We’re also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral.
So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.

Apply Now

Refine Your Search

customer support & client services managers jobs in holmewood, dby

Customer Service Manager

Customer Onboarding Team Leader

Customer Service Manager

Global Senior Manager, Customer Happiness (1 year contract)

Customer Experience Manager

Customer Service Manager

Customer Relations Team Leader (Safeguarding & Resolution)

Group Customer Resolution and Information Rights Manager

Complaints Manager

Team Leader

Client Operations Lead - Nottingham

Planning and Dispatch Manager

Remedial Team Manager

Senior Test Centre Associate - Chesterfield

Sales Lead - Outbound Contact Centre

Manager, Technical Account Management

Team Manager

CX Performance Analyst

Head of Client Engagement - Debt Recovery

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