Housing officer Work, Jobs in Holywell, Fln (with Salaries)

Project Delivery Officer
Warm Wales —Holywell
- £26,300 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Travel
- Work from home
Quick apply
8d
Resident Liaison Officer
Connolly Limited —Flint
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Housing Solutions Assessment Officer
Conwy County Borough Council —Colwyn Bay
- £32,597 - £36,363 a year
- Full-time
- Hybrid work
1d
Housing Support Grants and Development Officer
Wrexham County Borough Council —Wrexham
- £38,220 - £40,777 a year
- Bilingual
- English
- IT
- Annual leave
- Employee assistance programme
10d
Benefit Officer
Wrexham County Borough Council —Wrexham
- £28,598 - £30,024 a year
- Bilingual
- English
- IT
- Annual leave
- Employee assistance programme
19h
Call Response & Support Officer
Conwy County Borough Council —Colwyn Bay
- £26,824 - £28,142 a year
- Full-time
- Hybrid work
- Bilingual
- English
- IT
- Employee discount
- Sick pay
Out of Hours Homeless Advice & Prevention Officer
Liverpool City Council —Liverpool
- £31,022 - £35,412 a year
- Part-time
- Hybrid work
- Employee assistance programme
11d
Private Sector Housing (PSH) Enforcement Case Support Officer
Liverpool City Council —Liverpool
- £35,412 - £39,862 a year
- Communication skills
- Employee assistance programme
Housing Service Support Officer
Liverpool City Council —Liverpool
- £31,022 - £35,412 a year
- Customer service
- Administrative experience
- Employee assistance programme
1d
Senior Planning Officer
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- Employee assistance programme
11d
General Building Control Officer
Liverpool City Council —Liverpool
- £46,142 - £51,356 a year
- Employee assistance programme
4d
Apprentice Project Liaison Officer
Liverpool City Council —Liverpool
- £24,547 a year
- Employee assistance programme
22h
Principal Officer – Empty Homes Team
Liverpool City Council —Liverpool
- £46,142 - £51,356 a year
- Communication skills
- Employee assistance programme
2d
Contract Liaison Officer
Novus Property Solutions Ltd —Wrexham
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
Improvement Delivery Coordinator
Liverpool City Council —Liverpool
- £35,412 - £39,862 a year
- Employee assistance programme
14h
Senior Customer Voice Officer
Cobalt Housing —Liverpool
- £42,723.20 a year
- Full-time
- Preschool
- Communication skills
- Gym membership
- Sick pay
Quick apply
Area Team Leader Building Control
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Relocation assistance
- Employee assistance programme
4d
PFI Expiry Support Officer
Liverpool City Council —Liverpool
- £31,022 - £35,412 a year
- School
- Employee assistance programme
14h
School Crossing Patrol Officer
Liverpool City Council —Liverpool
- £13.59 - £14.02 an hour
- Part-time
- School
- Annual leave
- Employee assistance programme
22h
Temp - Customer Liaison Officer
Fortem Solutions Ltd —Chester
- Full-time
- Microsoft Office
- Driving
- Negotiation
2d

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Project Delivery Officer

Warm Wales
Holywell

Quick apply

Job details

Full-time
£26,300 a year
8 days ago

Benefits

Company pension
Work from home

Qualifications

Driving Licence
Microsoft Office
Administrative experience
Organisational skills
NVQ
Communication skills
Office experience
Welsh

Full job description

For this role you must live in Gwynedd or on Ynys Môn.

Warm Wales is working to tackle fuel poverty by offering free advice and support to ensure people across Wales have warm and safe homes. Our work is delivered through a range of different projects which target different groups and localities, but all have a shared aim of promoting affordable warmth and reducing fuel poverty.

Reporting to the Delivery Team Leader, the main focus of the role will be helping vulnerable, fuel poor households, particularly those in poor housing stock, with insufficient heating by delivering a range of advice and support interventions that help address these issues.

You will be employing a holistic approach that recognises the links between fuel poverty, avoidable health inequalities and well-being, will engage directly with residents, along with those in the wider community, providing a range of interventions that address the causes of fuel poverty and tackle associated health and well-being issues.

We offer a hybrid working set up including from our offices, home and occasionally in community settings or in-person at client homes. Working primarily over the phone, you will provide bespoke casework support to households experiencing fuel poverty. This includes a range of in-depth interventions designed to improve energy efficiency advice, with the aim of maximising income, minimising debt and reducing the risks of fuel poverty, including supporting households to access external help available to them.

You will manage a caseload of cases and attend community events to provide holistic support based on client need. Providing, advice and advocacy through:

· Providing advice to lower energy usage in the home

· Support clients in debt to engage with utility suppliers

· Identify available grants, benefits and support programmes, helping clients to make applications.

Key Duties & Responsibilities

· Provide support under affordable warmth, looking at advice, case worker support, education and behaviour change.

· Look at other areas of support under home safety, income maximisation and wellbeing.

· Build strong relationships with local groups; liaise with local authorities, community groups and third sector organisations to identify events and opportunities to provide in person support and generate referrals.

Essential Skills and Abilities

· Excellent communication skills: verbal and written

· Able to engage effectively with communities

· Display discretion and treat all client information as confidential

· Must be able to work using own initiative

· A proven team player

· Ability to manage a high level of casework for various ongoing projects

· Good time and case management skills

· Ability to research and investigate cases in support of project delivery

· Ability to analyse issues and problems, present a summary and propose solutions

Knowledge & Experience

· Strong working knowledge of Microsoft Office

· Knowledge of Data Protection Act

· Excellent client-facing and internal communications skills

· Excellent administrative skills

· Solid organisational skills including attention to detail and multi-tasking skills

· Experience in working with Fuel Poverty

· Experience of using a Case Management System

Personal Qualities

· Ability to work as part of a team

· Flexible approach to vary working hours if required

· Prepared to travel to other offices/sites/events

· Ability to speak Welsh

Education

· Five GCSEs including Mathematics and English Language or equivalent

· NVQ or relevant experience in Office Administration

· Level 3 in Energy Awareness or willingness to complete the qualification within probation period

Other

· Full UK driving licence and use of a car or ability to travel where required.

· Manage casework as per on-going project requirements inclusive of working with vulnerable customers.

· Ensure a high degree of accuracy of data entry and maintenance of records on the company’s case management system or any other databases/spreadsheets to capture and report on client outcomes and impact of the project.

· Identify, report and escalate to management as needed on problems or issues and project or casework performance as necessary.

The post requires satisfactory DBS check and appropriate references to be obtained by Warm Wales.

Warm Wales is an equal opportunity employer and welcomes applications from all sectors of society.

Job Type: Full-time

Pay: £26,300.00 per year

Benefits:

Company pension
Work from home

Application question(s):

Please confirm you live in Gwynedd or on Ynys Môn
Please confirm you have 5 GCSEs including Mathematics and English Language or equivalent

Licence/Certification:

Driving Licence (required)

Work Location: Hybrid remote in Holywell CH8 7GR

Quick apply

Refine Your Search

housing officer jobs in holywell, fln

Project Delivery Officer

Resident Liaison Officer

Housing Solutions Assessment Officer

Housing Support Grants and Development Officer

Benefit Officer

Call Response & Support Officer

Out of Hours Homeless Advice & Prevention Officer

Private Sector Housing (PSH) Enforcement Case Support Officer

Housing Service Support Officer

Senior Planning Officer

General Building Control Officer

Apprentice Project Liaison Officer

Principal Officer – Empty Homes Team

Contract Liaison Officer

Improvement Delivery Coordinator

Senior Customer Voice Officer

Area Team Leader Building Control

PFI Expiry Support Officer

School Crossing Patrol Officer

Temp - Customer Liaison Officer

I want to receive the latest job alerts for housing officer in holywell, fln

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