customer service representative Work, Jobs in hook, ham (with Salaries)

Customer Service Advisor (Full-time)
1pMobile —Alton
- Up to £28,000 a year
- Full-time
- Microsoft Outlook
- Social media management
- Customer service
- Health & wellbeing programme
- Relocation assistance
Quick apply
Customer Support Coordinator
Taylor Wimpey —Hook
- Customer service
- Annual leave
- Employee discount
Customer Care Agent
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Retail Customer Service Assistant
bp Retail —Crondall
- £13.45 an hour
- Part-time
- Café
- Employee assistance programme
- Employee discount
7d
Customer Services Advisor
SNG (Sovereign Network Group) —Basingstoke
- £25,936 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
Customer Service Advisor
Kier Group —Basingstoke
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Full Time Customer Service Representative
Cash & Cheque Express —Aldershot
- £13.35 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
1d
Customer Service Assistant
Wickes —Basingstoke
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
8d
Customer Service Representative
Hollister Limited U.K. —Winnersh
- Temporary
- CRM software
- Microsoft Excel
- Customer service
22h
Customer Service Coordinator
Biffa Waste Services —Alton
- £24,500 - £26,227 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Customer Service Advisor
Rooster Financial Services Ltd —Winchester
- £24,420 - £26,000 a year
- Full-time
- Hybrid work
- English
- Data entry
- Phone etiquette
- Free parking
Quick apply
1d
One Stop - Customer Service Assistant
One Stop —Basingstoke
- £11.74 an hour
- Full-time
2d
Customer Service Assistant
ESS Compass —Blackwater
- £12.76 an hour
- Part-time
12d
Customer Care Representative
BD —Winnersh
- £25,000 - £38,125 a year
- Customer service
- IT
- In-person
Customer Service Assistant
Mole Country Stores —Basingstoke
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
- Store discount
3d
Customer Service Advisor
ArvatoConnect —Datchet
- £27,976 a year
- Rotating shift
- Microsoft Outlook
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
18h
Customer Service Agent
Farnborough Airport Ltd —Farnborough
- £31,050 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
- Employee assistance programme
Quick apply
14d
Customer Service Agent
Northgate Vehicle Hire —Egham
- £30,143 a year
- Employee discount
Quick apply
3h
Customer Service Advisor
MotorEasy —Reading
- From £26,000 a year
- Full-time
- Customer service
- English
- In-person
- Referral programme
Quick apply
4h
Customer Service Desk Advisor
Jenoptik AG —Farnborough
- Customer service
- Microsoft Office
- Analysis skills

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Customer Service Advisor (Full-time)

1pMobile
Alton

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year

Benefits

Health & wellbeing programme
Relocation assistance
Company pension
Company events
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Social media management
Customer service
Social media platforms
Telecommunication
Customer support
Communication skills

Full job description

Location: Alton, Hampshire
Job Type: Full-Time | Office-Based

Applicants must be eligible to live and work in the UK.

Key Requirements

Excellent written and verbal communication skills
Professional and confident telephone manner
Strong customer service focus with a positive, can-do attitude
Ability to provide first-contact resolutions and manage customer enquiries effectively
Comfortable handling telephone, email, live chat and social media interactions
Strong teamwork skills with the ability to work in a fast-paced environment
Eligible to live and work in the UK

Desirable Experience

Previous experience in a customer-focused role (ideally 1+ year)
Experience within the telecommunications or mobile service provider industry
Experience using ticketing systems and social media customer service platforms

About the Company

1pMobile is a growing mobile service provider committed to delivering excellent value and outstanding customer support to its customers across the UK.

Due to continued growth, we are looking for a motivated and customer-focused Customer Service Advisor to join our expanding call centre team based in Alton.

This is an excellent opportunity for someone who is passionate about customer service and looking to develop their career within a growing business.

About the Role

As a Customer Service Advisor, you will be the first point of contact for customers, supporting them across multiple communication channels including telephone, email, online chat and social media.

You will play an important role in ensuring customers receive a professional, friendly and efficient service while helping to maintain the company’s strong reputation for customer care.

Key Responsibilities

Support customers via telephone, email, online chat and social media
Deliver a professional, polite and friendly customer experience
Resolve customer queries effectively at first point of contact where possible
Answer inbound customer calls promptly and professionally
Make outbound calls to customers when requested
Work collaboratively with the online team to maintain a strong customer presence across digital channels
Accurately update customer information and internal systems
Contribute positively to team performance and customer satisfaction goals

About You

We are looking for someone who:

Has excellent communication and interpersonal skills
Enjoys helping customers and solving problems
Has a proactive and positive attitude
Can remain professional and calm under pressure
Works well independently and as part of a team
Is organised, reliable and eager to learn and grow with the business

Pay: Up to £28,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Ability to commute/relocate:

Alton GU34 2YT: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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customer service representative jobs in hook, ham

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