We are a specialist third-party pensions administrator.
Founded in 2006, our mission is to set the highest standard of pensions administration by any recognised measure. We aim to achieve this through sustained investment in our people, processes and systems.
We started life as an in-house administrator. Our foundations are in quality and member experience. Since our creation, we have grown as a third-party administrator. Adopting technology and innovation from across the market, we have emerged as a business of administration experts.
With offices in London and Farnborough, we hold internationally recognised accreditations for quality, security, development, customer service and environmental protection.
Main Purpose of the role
The Senior Pensions Calculation Analyst plays a key role in delivering high‑quality, accurate, and efficient Defined Benefit and Defined Contribution pension calculations. Reporting to the Lead Pensions Calculation Analyst, the role is responsible for developing, specifying, testing, and maintaining the organisation’s calculation standards and methodologies.
This role ensures that all calculation requirements—whether from new schemes, legislative changes, or client needs—are translated into clear, technically robust specifications that support automation, compliance, and operational excellence. Acting as a subject matter expert, mentor, and quality gatekeeper for calculation activity across the Business Solutions Team.
Key Responsibilities
Development and maintain the methodology and process for calculation development from specification through to testing
Building strong relationships with other teams and subject matter experts to work closely on all aspects of calculation work
Documenting and sign off, of work in line with current working practices with appropriate version controls
Developing calculation expertise knowledge level and follow training and guidance on processes to ensure you are working within the most current methodologies
Peer review work completed by other team members to ensure accuracy and consistency
Conduct detailed analysis of new and existing calculations, scheme rules, technical documentation and legislation to produce detailed calculation specifications that provide the information needed to build and test the calculations. The specifications should include details for calculations, result writebacks, letter and web automation aspects where required and test packs
Collaborate with Project Managers/CRMs to prepare estimates for tasks, scope, effort and timescales requirements
Contribute to projects and business development by highlighting risks, issues and opportunities
Supporting and standing in for the Lead Pensions Calculation Analyst when the need arises
Working with the business and its clients to interpret their needs. Carry out analysis and make recommendations for simplification, rationalisation, and effective automation
Conduct detailed testing of developer outputs prior to UAT and document findings for business and client review
Manage interaction with third parties such as scheme actuaries and legal teams to clarify complex queries.
Analyse calculation errors, identify root causes and recommend improvements for future exercises
Produce user documentation and consider quality and assurance measures
Keep up to date with pensions technical and industry sector developments
Support the introduction and adoption of new procedures through documentation and communication. Support the introduction of change within business areas
Investigate and suggest ideas to improve efficiency and quality of service
Work within relevant policies including ISO 27001 ensuring all processes adhere to required standards
Professional Qualities
Ability to read, understand and extract detailed and complex technical information from scheme rules and documentation provided and then interpret into calculation development specifications
Detailed understanding of DB calculations; retirement, transfer and death calculations
Technical Defined Benefit and good Defined Contribution knowledge. Plus understanding of current pension legislation and an appreciation of upcoming changes
Good analysis and problem-solving skills and knowledge of analysis methodologies
A-Level or equivalent. GCSE English and mathematics (A-C)
Extensive experience in pension administration and calculations analysis
Highly computer literate, with strong experience in pension administration systems
Advanced Excel Skills, including complex formulas, analysis tools and data validation.
Understanding of project management, with prior experience of pensions scheme projects, including implementations, and delivering work to specification, time and budget
Personal Qualities
Self-starter with the ability to work with minimum supervision and work well under pressure
Excellent time management, organisation and the ability to balance multiple priorities
Good interpersonal and relationship management skills. Gravitas to work collaboratively with clear communication skills, both written and verbal
Ability to think analytically and should be a problem solver with an understanding of the impact of decisions made
A collaborative approach, working effectively within a team environment
Desire to stay updated on current and new developments in the pensions industry and pensions legislation
A flexible attitude and be able to comfortably accommodate change
Reports to: Lead Pensions Calculation Analysts
