Technical support occupations Work, Jobs in Horndean, Ham (with Salaries)

Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
12d
First Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
Entry Level IT
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
Application Support Analyst
Vanquis —Petersfield
- Full-time
- Azure
- APIs
- Annual leave
Quick apply
11d
IT Support Engineer
Reticom Ltd —Gosport
- From £25,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Driving
- Sick pay
Quick apply
Application Support Analyst
Vanquis Banking Group —Petersfield
- Azure
- APIs
- Annual leave
11d
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £26,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Driving
- IT
- Free parking
- Employee assistance programme
Quick apply
International Technical Support & Training Manager
Potter Global Technologies —Portsmouth
- £50,000 - £60,000 a year
- Full-time
- Public speaking
- Microsoft Office
- Continuous improvement
- Annual leave
Quick apply
IT Junior Technician
Ark Schools —Portsmouth
- Full-time
- Customer service
- IT
- In-person
- Annual leave
14d
M365 Support Analyst
University of Portsmouth —Portsmouth
- £32,080 - £34,610 a year
- Full-time
- University
- Mentoring
- Employee discount
4d
Technical Support Engineer
Fujitsu —Basingstoke
- Full-time
- Oracle
- Linux
- Annual leave
- Employee assistance programme
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Junior Operations Analyst
kingfisher —Southampton
- 12 hour shift
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Windows
1d
Technical Support Field Specialist
Teledyne Technologies Inc. —Fareham
- Full-time
- English
- Travel
- Communication skills
Technology Systems Consultant
Paultons Park —Romsey
- £45,000 a year
- Weekend availability
- In-person
5d
Apprentice IT Service Desk Support Technician
SNG (Sovereign Network Group) —Basingstoke
- £15,680 a year
- Full-time
- Customer service
- Computer networking
- IT
10d
IT Support Officer
Southampton Primary Care Ltd —Southampton
- £28,275 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
11d
Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
12d

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technical support occupations jobs near horndean, ham

Technical Support Engineer L1

Bardwood Support Services -
Portsmouth

Quick apply

Job details

Temporary | Permanent | Part-time | Temp to perm | Full-time | Part-time upon request | Fixed term contract
£24,420.00 - £51,458.22 a year
12 days ago

Qualifications

Microsoft Windows Server
Jira
Desktop support
TCP
Operating systems
SCCM
BMC Remedy
LAN
Windows
Technical support
Microsoft Office
Firewall
Analysis skills
Computer hardware
IT support
Computer networking
DNS
Mac OS
ServiceNow
Linux
TCP/IP
Communication skills
Active Directory
Network Security
VPN

Full job description

Job Summary
We are seeking a dedicated and technically skilled Technical Support Engineer L1 to join our support team. The successful candidate will provide first-line assistance to users experiencing hardware, software, or network issues, ensuring prompt resolution and maintaining high levels of customer satisfaction. This role offers an excellent opportunity to develop your IT support expertise within a dynamic environment, supporting a wide range of operating systems and network configurations.

Responsibilities

Respond promptly to user enquiries via help desk tickets, phone, or email, providing clear and professional technical support.
Troubleshoot and resolve issues related to computer hardware, operating systems (including Windows, macOS, and Linux), and software applications such as Microsoft Office.
Assist with network connectivity problems involving LAN, WAN, VPN, firewall, DNS, and TCP/IP configurations.
Support Active Directory account management, including password resets and user provisioning.
Perform basic troubleshooting of Microsoft Windows Server environments and assist with server-related issues.
Use tools such as SCCM, ServiceNow, Jira, and BMC Remedy for incident tracking, asset management, and ticket resolution.
Maintain documentation of support activities and solutions for future reference.
Escalate complex issues to higher-level support teams when necessary, ensuring seamless communication throughout the process.
Contribute to continuous improvement initiatives by providing feedback on recurring problems or system inefficiencies.

Skills

Strong knowledge of computer networking, including TCP/IP, LAN, and wireless technologies.
Proven experience in desktop support and troubleshooting hardware components.
Familiarity with Microsoft Windows Server, Active Directory, and related services.
Experience supporting various operating systems such as Windows, macOS, and Linux.
Proficiency with network security tools including firewall configurations and VPN setup.
Knowledge of enterprise management tools like SCCM and ticketing systems such as ServiceNow, Jira, or BMC Remedy.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Strong analytical skills with attention to detail in problem diagnosis and resolution.
Ability to work effectively under pressure in a fast-paced environment while maintaining high customer service standards. This position is ideal for individuals passionate about IT support who are eager to grow their technical expertise within a collaborative team environment. The role offers valuable experience across diverse technologies, fostering professional development in the IT support domain.

Pay: £24,420.00-£51,458.22 per year

Work Location: Hybrid remote in Portsmouth PO6

Quick apply

Refine Your Search

technical support occupations jobs in horndean, ham

Technical Support Engineer L1

First Line Support

Entry Level IT

Support Analyst - Application Support

Application Support Analyst

IT Support Engineer

Application Support Analyst

Second Line Support

International Technical Support & Training Manager

IT Junior Technician

M365 Support Analyst

Technical Support Engineer

1st Line Support Engineer

Service Desk Analyst

Junior Operations Analyst

Technical Support Field Specialist

Technology Systems Consultant

Apprentice IT Service Desk Support Technician

IT Support Officer

Software Support Consultant (Finance)

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