Clinical director Work, Jobs in Horsham, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
PCN Manager
Willow Green Surgery —Littlehampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Outlook
- Continuous improvement
- Team management
Quick apply
10d
Director of Care Services
Shooting Star Children's Hospices —Guildford
- £90,000 a year
- Full-time
- Hospice
- Annual leave
- Employee assistance programme
5d
Sessions - Clinical Director: Ambulance, 111 and Urgent Care
NHS Surrey and Sussex ICB —Woking
- Part-time
- Research
- Continuous improvement
Associate Medical Director, Cardiovascular and Renal Medical Affairs
Novo Nordisk —Gatwick Airport
- Doctoral degree
- English
- Master's degree
7h
Clinical Director: MH, LD, Autism and Neurodivergence
NHS Surrey and Sussex ICB —Woking
- Part-time
- Research
- Continuous improvement
Senior Director / Executive Director Medical Writing
PrimeVigilance —Guildford
- Full-time
- Remote
- Business development
- Continuous improvement
- Team management
Quick apply
Business Development Director (Clinical Research)
Ergomed —Guildford
- Full-time
- Remote
- Sales
- Business development
- Analysis skills
Quick apply
Head of Equality, Diversity & Inclusion
Surrey and Sussex Healthcare NHS Trust —Redhill
- £79,504 - £91,609 a year
- Full-time
4d
Director, Strategic Sourcing
Thermo Fisher Scientific —Horsham
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Work from home
Global Medical Communications Director
Rayner Intraocular Lenses —Worthing
- Full-time
- English
- Presentation skills
- Team management
- Referral programme
4d
Clinical Governance Manager
Nuffield Health —Brighton
- Up to £53,000 a year
- Full-time
- Hospital
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
Research Governance Officer
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £39,959 - £48,117 a year
- Part-time
- No degree
6d
Independent Maternity Review Programme Support
University Hospitals Sussex NHS Foundation Trust —Worthing
- £57,528 - £64,750 a year
- Full-time
- Recruiting
- Training & development
- Leadership
- Annual leave
10d
Healthcare Content Strategist
Jack Morton Worldwide —Leatherhead
- Bar
- Public speaking
- Leadership
Quick apply
Associate Director, People Operations (Europe)
Ergomed —Guildford
- Full-time
- Hybrid work
- English
- Human resources
- Training & development
Quick apply
Patient Care Coordinator
Crystal Pathways —Brighton
- £25,420 - £30,000 a year
- Full-time
- Experience working with children
- Case management
- Data entry
- Store discount
- Employee discount
Quick apply
3d
Hospital Director - The McIndoe Centre
Horder Healthcare —East Grinstead
- Full-time
- No degree
- Budgeting
- Leadership
4d
Nurse
Advantage Healthcare Limited —Brighton and Hove
- £34 an hour
- Medication administration
- No experience needed
- Paediatrics
- Paid training
- Employee discount
11d
General Manager Women's Health
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £85,641 - £97,746 a year
- Full-time
- Management
- Leadership
- Marketing
4d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

clinical director jobs in horsham, wsx

Sr.Dir,Patient Experience

PCN Manager

Director of Care Services

Sessions - Clinical Director: Ambulance, 111 and Urgent Care

Associate Medical Director, Cardiovascular and Renal Medical Affairs

Clinical Director: MH, LD, Autism and Neurodivergence

Senior Director / Executive Director Medical Writing

Business Development Director (Clinical Research)

Head of Equality, Diversity & Inclusion

Director, Strategic Sourcing

Global Medical Communications Director

Clinical Governance Manager

Research Governance Officer

Independent Maternity Review Programme Support

Healthcare Content Strategist

Associate Director, People Operations (Europe)

Patient Care Coordinator

Hospital Director - The McIndoe Centre

Nurse

General Manager Women's Health

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