Beauty advisor Work, Jobs in Houghton Regis, Bdf (with Salaries)

Customer Service Advisor
Henkel —Hemel Hempstead
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
9d
Customer Advisor
Boots —St Albans
- £13.02 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
L'Oréal Luxe Multi-Brand Mobile Beauty Advisor, Milton Keynes Stores (37.5 Hours)
l'Oréal —Milton Keynes
- Full-time
- Annual leave
- Referral programme
Quick apply
11d
Casual Sales Assistant
Frasers Group —Aylesbury
- Part-time
- Customer service
- Employee discount
Quick apply
6d
MAC BOOTS WATFORD - Beauty Advisor 7.5HRS / 1 DAY
Estee Lauder —Watford
- Weekend availability
- Customer service
- POS
8d
Apprentice Retail Sales Assistant
Superdrug —Newport Pagnell
- £9.75 an hour
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
Customer Service Advisor
Heroes —London
- Hybrid work
- Microsoft Word
- Computer literacy
- Phone etiquette
- Work from home
Quick apply
Estee Lauder - Counter Lead - M&S London Colney
Estee Lauder —London Colney
- Social media management
- Training & development
- Communication skills
4d
L'Oréal Luxe Multi-Brand Beauty Advisor, Boots Watford (15 Hours) FTC Until 27/12/2026
l'Oréal —Watford
- Part-time
- Annual leave
- Referral programme
Quick apply
1d
Liz Earle - Counter Manager
Boots —Watford
- £27,121 - £30,506 a year
- Part-time
- School
- Store discount
- Employee discount
L'Oréal Luxe Multi-Brand Store Manager, Boots Milton Keynes (37.5 Hours) FTC Until August 2027
l'Oréal —Milton Keynes
- Full-time
- Customer service
- Bachelor's degree
- Team management
- Annual leave
- Referral programme
Quick apply
L'Oréal Luxe Multi-Brand Team Leader, John Lewis Welwyn Garden City (37.5 Hours)
l'Oréal —Welwyn Garden City
- Full-time
- Customer service
- Bachelor's degree
- Team management
- Annual leave
- Referral programme
Quick apply
2d
L'Oréal Luxe Multi-Brand Team Leader, Boots St Albans (37.5 Hours)
l'Oréal —St Albans
- Full-time
- Bachelor's degree
- Team management
- Human resources
- Annual leave
- Referral programme
Quick apply

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Customer Service Advisor

Henkel -
Hemel Hempstead

Quick apply

Job details

Full-time
9 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Credit note processing
Stakeholder collaboration
Stakeholder liaison
Process improvement
Internal department liaison
Microsoft Office Suite
Complaint handling
Customer interaction
Multidisciplinary collaboration
Communication skills
Time management

Full job description

About this Position

Henkel Beauty Care holds leading market positions worldwide and its Brand name product business is continuously developing. Operating within both Retail and Professional Industries our Brands and products are used by widely every day.

The UK Supply Chain team covers Demand Planning, Logistics, Customer Service and Customer Collaboration.

Reporting within the professional Customer Service team, this role is responsible for supporting daily customer service operations, ensuring efficient resolution of customer enquiries and identifying opportunities to improve processes, service levels and overall team performance.

What you´ll do

Manage customer complaints, claims, and case resolution, ensuring a high standard of customer service
Handle inbound enquiries from internal and external customers via phone and email.
Identify customer needs and deliver timely, effective solutions.
Monitor and support claims and complaint cases managed through the Shared Service Centre.
Collaborate cross-functionally with Sales, Logistics, Demand Planning, Marketing and third-party logistics providers.
Coordinate and process customer solutions, including credit notes, debit notes and returns, ensuring compliance with company policies and approval processes.
Examine customer accounts to identify recurring issues, detect trends and recommend solutions.
Accurately classify and allocate error reason codes to support reporting and continuous improvement.
Analyse customer service trends and identify opportunities to enhance processes and performance.
Maintain accurate records, ensuring all activities are conducted in line with company procedures, compliance standards, and best practices.

What makes you a good fit

Strong communication skills, with the ability to build effective relationships with both internal and external stakeholders....
Proficient in Microsoft Office applications; SAP experience is advantageous.
Able to remain calm and professional in a fast-paced, high-pressure environment.
Excellent time management skills and a proactive approach to problem-solving.
Committed to delivering outstanding customer service and customer satisfaction.
Experience within an FMCG environment and/or supporting a field-based sales team is desirable.
Demonstrates a collaborative approach and the ability to work effectively across multiple functions.

Some perks of joining Henkel

Diverse national and international growth opportunities
Global wellbeing standards with health and preventive care programs
Gender-neutral parental leave for a minimum of 8 weeks
Employee Share Plan with voluntary investment and Henkel matching shares
Performance bonus / incentives
Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary
Annual Leave: 27 days plus 8 Bank Holidays
Celebration vouchers

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Quick apply

Refine Your Search

beauty advisor jobs in houghton regis, bdf

Customer Service Advisor

Customer Advisor

L'Oréal Luxe Multi-Brand Mobile Beauty Advisor, Milton Keynes Stores (37.5 Hours)

Casual Sales Assistant

MAC BOOTS WATFORD - Beauty Advisor 7.5HRS / 1 DAY

Apprentice Retail Sales Assistant

Customer Service Advisor

Estee Lauder - Counter Lead - M&S London Colney

L'Oréal Luxe Multi-Brand Beauty Advisor, Boots Watford (15 Hours) FTC Until 27/12/2026

Liz Earle - Counter Manager

L'Oréal Luxe Multi-Brand Store Manager, Boots Milton Keynes (37.5 Hours) FTC Until August 2027

L'Oréal Luxe Multi-Brand Team Leader, John Lewis Welwyn Garden City (37.5 Hours)

L'Oréal Luxe Multi-Brand Team Leader, Boots St Albans (37.5 Hours)

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