Retail manager Work, Jobs in Houghton Regis, Bdf (with Salaries)

Customer Transformation Lead - Smart Meters - 6/12 Month Secondment
Affinity Water —Hatfield
- £65,000 a year
- Hybrid work
- Continuous improvement
- Annual leave
- Employee discount
Trainee Shop Manager
Farmfoods —Luton
- £32,648.16 - £35,306.88 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
10d
Assistant Manager (Front of House) - Luton Airport
Pret A Manger —Luton
- From £34,654 a year
- Hospitality
- Inventory control
- Mentoring
- Annual leave
- Employee discount
Team Leader
Card Factory —Dunstable
- £13 an hour
- Customer service
- Leadership
10d
Assistant Manager - Dunstable
BoyleSports —Dunstable
- £13.20 an hour
- Customer service
- POS
- Retail management
Quick apply
General Manager
Everlast Gyms —Dunstable
- Weekend availability
- Training & development
- Leadership
- Communication skills
- Employee discount
- Gym membership
Quick apply
Branch Manager - Luton Mall City Centre
ChangeGroup UK —Luton
- £28,820 a year
- Customer service
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
8d
Store Manager - Luton Airport
Hugo Boss —Luton
- Full-time
- Customer service
- Recruiting
- Training & development
Arrivals - Team Leader
WHSmith Travel —Luton
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
10d
Digital Marketing Manager
cinch —Milton Keynes
- £46,700 - £56,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Team management
- Leadership
- Employee assistance programme
Quick apply
Department Manager - Till and Customer Service
Frosts Garden Centre Ltd —Milton Keynes
- Full-time
- Supervising experience
- Mentoring
- Organisational skills
Quick apply
Assistant Store Manager
Aldi —Luton
- £38,525 - £45,420 a year
- Customer service
- Retail management
- Cash handling
- Annual leave
- Employee assistance programme
Retail Store Manager
Superdrug —Luton
- Up to £41,000 a year
- Weekend availability
- Customer service
- Retail management
- Leadership
- Store discount
- Annual leave
Team Manager - Dunstable Extra
Tesco UK —Dunstable
- Full-time
- Customer service
- Recruiting
- Training & development
- Employee discount
6h
Arrivals - Team Leader
WHSmith Group —Luton
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
10d
Store Manager
Subway —Leighton Buzzard
- £26,500 - £39,000 a year
- Inventory control
- Sales
- Supervising experience
Quick apply
Dispensing Optician / Retail Manager
Luton Specsavers —Luton
- £37,000.00 - £43,636.40 a year
- Full-time
- Sales
- Merchandising
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
Operations Team Leader - PM shift
Superdrug —Dunstable
- £36,262.26 a year
- Analysis skills
- Continuous improvement
- Computer skills
- Employee discount
Assistant General Manager - Stevenage
GRIDSERVE —Stevenage
- £30,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
- Free parking
- Store discount
Quick apply
Operations Team Leader - AM Shift
Superdrug —Dunstable
- £36,262.26 a year
- Analysis skills
- Continuous improvement
- Computer skills
- Employee discount

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Customer Transformation Lead - Smart Meters - 6/12 Month Secondment

Affinity Water -
Hatfield

Apply Now

Job details

Permanent
£65,000 a year

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Stakeholder liaison
Continuous improvement

Full job description

Affinity Water have an exciting opportunity available and are recruiting for a Customer Transformation Lead - Smart Meters on a 6/12 Month Secondment in our customer experience team.

The Role:

As a Customer Transformation Lead - Smart Meters, you will be accountable for shaping the vision against the strategic direction for end-to-end customer journeys including the design, performance and continual improvement.

You will help shape, design and deliver product features within your specialised area for a new billing platform and new operation model. Working closely with the Head of Experience Delivery and cross-functional teams, you will translate customer, operational and regulatory requirements into a clear target journey vision and supporting product capabilities, ensuring solutions align to end-to-end outcomes.

In addition, the role will manage two direct reports responsible for the existing Smart Metering programme, providing oversight of the current customer experience. This includes ensuring journeys, processes and communications are effectively managed and continuously improved, with alignment across operational delivery and performance insight used to drive improvement and manage risk.

What you'll be doing:

Taking ownership of the to-be state and vision for Metering within a large transformation programme for both the customer experience and operating model.
Lead the definition of the standards for the journey and service design.
Use qualitative and quantitative insights to prioritise scope to provide customers and the business with the highest value vs effort.
Act as the focal point for all teams contributing to the Metering future state, ensuring alignment across technology operations and customer experience.
Manage the ongoing smart metering programme customer experience, small change.
Ensure smart metering customer communication and behavioural change campaigns are aligned with Marketing & Communications.

What you'll need:

Experience working in a change, transformation, service improvement or product delivery environment.
Experience contributing to the design or improvement of customer journeys, services or operational processes.
Demonstrable experience of engaging and influencing internal and external stakeholders.
Ability to think strategically about customer journeys while remaining comfortable working within delivery teams.
A strong customer focus, ensuring decisions balance customer needs, operational practicality and regulatory requirements.

Advert Closing Date: 23/6/26

Benefits:

Hours of work: 08:30am - 17:00pm (Mon - Thurs) 08:30am - 16:30pm (Friday) minimum 2 days in the office.
Standby: 1 in 6 (Separate to salary)
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
Access to our Wellbeing Centre with support for looking after your physical and mental health.
Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
Up to 4 Affinity days a year to volunteer in the community.
Life Assurance.

Disability Confident

As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.

Apply Now

Refine Your Search

retail manager jobs in houghton regis, bdf

Customer Transformation Lead - Smart Meters - 6/12 Month Secondment

Trainee Shop Manager

Assistant Manager (Front of House) - Luton Airport

Team Leader

Assistant Manager - Dunstable

General Manager

Branch Manager - Luton Mall City Centre

Store Manager - Luton Airport

Arrivals - Team Leader

Digital Marketing Manager

Department Manager - Till and Customer Service

Assistant Store Manager

Retail Store Manager

Team Manager - Dunstable Extra

Arrivals - Team Leader

Store Manager

Dispensing Optician / Retail Manager

Operations Team Leader - PM shift

Assistant General Manager - Stevenage

Operations Team Leader - AM Shift

I want to receive the latest job alerts for retail manager in houghton regis, bdf

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Affinity Water have an exciting opportunity available and are recruiting for a Customer Transformation Lead - Smart Meters on a 6/12 Month Secondment in our customer experience team.

The Role:

As a Customer Transformation Lead - Smart Meters, you will be accountable for shaping the vision against the strategic direction for end-to-end customer journeys including the design, performance and continual improvement.

What you'll be doing:

Benefits:

Disability Confident

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