Freight forwarder Work, Jobs in Houston, Rfw (with Salaries)

Multimodal Operator
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- Customer service
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Multimodal Operator

Unsworth -
Scotland

Quick apply

Job details

Benefits

Cycle to work scheme
Discounted gym membership
Employee assistance programme

Qualifications

Customer service
Logistics
Organisational skills
Communication skills

Full job description

Multimodal Operator

Location: Near Grangemouth area, Scotland

Salary: Competitive + Comprehensive Benefits Package

Join a leading, award-winning logistics company with genuine opportunities for growth.

Join One of the UK's Leading Independent Freight Forwarders

At Unsworth, we're transforming the way businesses manage their global supply chains. Combining award-winning service, industry-leading technology, and decades of logistics expertise, we are helping customers manage increasingly complex global supply chains through industry-leading visibility and technology.

With continued growth and investment in our Scottish operation, we are strengthening our Operations team and are looking for an experienced Multimodal Operator to join us. This role offers the opportunity to take full ownership of shipments and customer relationships, make a real impact, and build your career with a forward-thinking, technology-led freight forwarding company

The Opportunity

Reporting to the Branch Manager, you'll be responsible for managing import and export sea freight shipments from booking through to final delivery. Working closely with customers, overseas agents, shipping lines, hauliers, customs authorities, and internal teams. You'll play a key role in ensuring shipments move efficiently while delivering exceptional customer service and maintaining compliance throughout the supply chain.

You'll be joining a collaborative team environment where continuous improvement, operational excellence, and professional development are actively encouraged.

What You’ll Be Doing

Managing import and export sea freight shipments from booking through to final delivery
Coordinating with customers, overseas agents, shipping lines, hauliers, and suppliers
Monitoring shipments and proactively resolving delays or operational issues
Ensuring customs clearance and shipping documentation are completed accurately and on time
Maintaining accurate shipment records and milestones within CargoWise
Providing proactive shipment updates and exceptional customer service
Planning and arranging UK transport and final deliveries.
Completing job costing, invoicing, and supplier cost verification
Ensuring customer SOPs, compliance requirements, and service standards are met.
Building strong relationships with customers and logistics partners

What We’re Looking For

Essential

Experience within a freight forwarding environment.
Strong understanding of sea freight import and export operations
Experience managing shipments from booking through to delivery.
Excellent customer service and relationship-building skills
Strong organisational skills with the ability to manage multiple priorities.
High attention to detail and commitment to operational accuracy
Strong communication and problem-solving abilities

Desirable

Experience using CargoWise or a similar transport management system.
Knowledge of customs clearance requirements and customs compliance

What’s On Offer

Competitive salary package
Healthcare Plan
Employee Assistance Programme
Enhanced holiday scheme
Cycle to Work programme
Gym and lifestyle discounts
Loyalty rewards and recognition schemes
Award-winning training and development
Career progression opportunities within a growing international business
Modern, technology-driven working environment

Apply Now

Ready for your next challenge? Apply today and become part of a growing, technology-led logistics business where your contribution makes a difference

NO AGENCIES PLEASE

Quick apply

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