Clinical team leader Work, Jobs in Hove (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Functional Assessor
Serco Group —Lewes
- £45,000 - £48,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Work from home
- Employee assistance programme
Sustainability and Engagement Officer
Sussex Community NHS Foundation Trust —Brighton
- £32,073 - £39,043 a year
- Part-time
- Hybrid work
- Social media management
4d
Mental Health Team Leader - West Sussex (Female Only)
Venture People —Brighton and Hove
- £30,534.40 - £31,595.20 a year
- Full-time
- Computer literacy
- Team management
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Complaint Investigations Manager
University Hospitals Sussex NHS Foundation Trust —Brighton
- £39,959 - £48,117 a year
- Full-time
- English
- Conflict management
- Agile
Quick apply
4h
Health & Justice RECONNECT Practitioner
Midlands Partnership University NHS Foundation Trust —Chichester
- £39,959 - £48,117 a year
- Full-time
- Research
- Data entry
11d
Mental Health Service Manager - East Sussex
Venture People —Eastbourne
- £37,690 - £43,075 a year
- Full-time
- Team management
- Budgeting
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
4d
Clinical Deputy Manager
Brendoncare Foundation —East Grinstead
- £55,000 - £57,000 a year
- Full-time
- Management
- Recruiting
- Leadership
- Free parking
- Annual leave
Quick apply
Senior Manager, Operational Excellence (PPI)
Thermo Fisher Scientific —Horsham
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
Community Support Worker
ILS Case Management —Brighton and Hove
- £15.92 - £17.19 an hour
- Part-time
- Driving
- Cleaning
- Free parking
- Annual leave
Independent Maternity Review Project Manager
University Hospitals Sussex NHS Foundation Trust —Worthing
- £49,387 - £56,515 a year
- Full-time
- Continuous improvement
Quick apply
14d
Senior Quality Compliance Specialist
Thermo Fisher Scientific —Horsham
- Full-time
- Continuous improvement
- In-person
- Communication skills
Information Governance Validation and Release Manager
University Hospitals Sussex NHS Foundation Trust —Worthing
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Analysis skills
- Team management
- Communication skills
- Annual leave
- Employee discount
Quick apply
14d
Regional Nurse Manager – Sussex
Superior Healthcare —Brighton
- £60,000 - £65,000 a year
- Full-time
- Team management
- Leadership
- Nursing
- Paid training
- Annual leave
Rehabilitation Case Manager - Brighton
Proclaim Care Limited —Brighton
- £43,000 - £47,500 a year
- Full-time
- Case management
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Global Medical Communications Director
Rayner Intraocular Lenses —Worthing
- Full-time
- English
- Presentation skills
- Team management
- Referral programme
Managing Director, Sussex Pathology Network (SPN)
East Sussex Healthcare NHS Trust —Eastbourne
- £112,782 - £129,783 a year
- Full-time
- Employee assistance programme
Team Secretary
Sussex Partnership NHS Foundation Trust —Haywards Heath
- £25,760 - £27,476 a year
- Full-time
- Microsoft Word
- Oracle
- Microsoft Outlook
- Annual leave
8d
Therapeutic Home Manager - Residential Childcare
The Amicus Community —Littlehampton
- £45,000 - £49,500 a year
- Weekend availability
- Management
- Experience working with children
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
UK Transportation Manager
Thermo Fisher Scientific —Horsham
- Full-time
- English
- Analysis skills
- Bachelor's degree

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

clinical team leader jobs in hove

Sr.Dir,Patient Experience

Functional Assessor

Sustainability and Engagement Officer

Mental Health Team Leader - West Sussex (Female Only)

Complaint Investigations Manager

Health & Justice RECONNECT Practitioner

Mental Health Service Manager - East Sussex

Clinical Deputy Manager

Senior Manager, Operational Excellence (PPI)

Community Support Worker

Independent Maternity Review Project Manager

Senior Quality Compliance Specialist

Information Governance Validation and Release Manager

Regional Nurse Manager – Sussex

Rehabilitation Case Manager - Brighton

Global Medical Communications Director

Managing Director, Sussex Pathology Network (SPN)

Team Secretary

Therapeutic Home Manager - Residential Childcare

UK Transportation Manager

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