Complaints manager Work, Jobs in Huddersfield (with Salaries)

Hotel Manager
Casa Brighouse —Brighouse
- £50,000 a year
- Full-time
- Hospitality
- Bar
- English
Quick apply
5d
Manager Of Operations (Physiotherapy Clinic)
ProSport Physiotherapy —Huddersfield
- £35,000 a year
- Full-time
- Management
- Quality control
- Travel
- Annual leave
Quick apply
4d
Operations Support Manager - Pontefract, Scunthorpe, Harrogate
Medivet Group Ltd —Wakefield
- £38,000 a year
- Weekend availability
- Microsoft Outlook
- Travel
- Organisational skills
4d
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
4d
General Manager
The Millhouse Bistro —Meltham
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Free parking
- Employee discount
Quick apply
Store Manager
Aldi —Manchester
- £52,910 - £69,000 a year
- Annual leave
Regional Waste Manager/Account Manager
Mitie —Huddersfield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Risk and Compliance Manager - Northpoint Wellbeing
Calderdale Council —Leeds
- £48,340 - £55,600 a year
- Full-time
- Analysis skills
- Annual leave
Team Manager - Central Mental Health Liaison
Greater Manchester Mental Health NHS Foundation Trust —Manchester
- £49,387 - £56,515 a year
- Full-time
- Leadership
- Annual leave
- Employee discount
10d
Customer Services Manager
AJ Bell —Manchester
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Gym membership
Quick apply
Business Improvement Officer - Complaints
Activate Group Limited —Halifax
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
Quick apply
Operational Manager
Leeds Community Healthcare NHS Trust —Leeds
- £49,387 - £56,515 a year
- Travel
- Organisational skills
- Communication skills
- Annual leave
11d
Delivery Manager - Manchester Civil Justice Centre
HM Courts & Tribunal Service —Manchester
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Employee discount
12d
Assistant Manager - New Club Opening
Slazenger Padel Clubs —Leeds
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
7d
Mobile Response Manager
Top Marks For Security Services Ltd —Rossendale
- Full-time
- Management
- Customer service
- Driving
Quick apply
Territory Manager Trade Direct
PPG —Batley
- Full-time
- Sales
- Analysis skills
- Travel
- Employee discount
Quick apply
Urgent Care & Front Line Operations Manager
UK Event Medical Services Limited —Manchester
- Full-time
Quick apply
Customer Service Administrator
Oxalis Logistics UK —Huddersfield
- Up to £27,100 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Sales Performance Coach
SIXT UK —Manchester
- Full-time
- Remote
- Microsoft Excel
- Sales
- Customer service
- Paid training
- Annual leave
Quick apply
Training Manager
Hunter Safety Solutions Ltd —Castleford
- From £45,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
Quick apply
7d

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Hotel Manager

Casa Brighouse
Brighouse

Quick apply

Job details

Permanent | Full-time
£50,000 a year
5 days ago

Qualifications

Hospitality
Guest relations
English
Supervising experience
Human resources
Guest services
Leadership
Communication skills
Hotel experience

Full job description

Overview
We are seeking an experienced and dynamic Hotel Manager to oversee the daily operations of our popular establishment. Casa Brighouse is the leading venue in the area for large scale events and weddings, located within the Cromwell Nature Reserve opposite Lake Cromwell. Our extension and redevelopments are to be completed by July which will give us 23 hotel rooms with a second large function room to be completed by August. We have a large restaurant, wine bar and terraces. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to delivering exceptional guest experiences. This role offers an exciting opportunity to lead a dedicated team, ensure operational excellence, and uphold the highest standards of service within a vibrant hotel environment.

Responsibilities

Lead and supervise all hotel departments, including front desk, housekeeping, food and beverage to include restaurant, wine bar and lake side terraces, all events, functions and weddings, maintenance, ensuring seamless coordination and efficiency.
Develop and implement operational policies and procedures to optimise guest satisfaction and operational performance.
Manage staff recruitment, training, scheduling, and performance evaluations to foster a motivated and professional team.
Oversee financial management tasks such as budgeting, revenue management, and cost control measures.
Maintain high standards of guest services by resolving complaints promptly and ensuring all guests have a memorable stay.
Ensure compliance with health and safety regulations, licensing requirements, and hotel policies.
Foster positive relationships with guests, vendors, and local community partners to enhance the hotel's reputation.
Analyse occupancy rates and market trends to develop strategies for increasing bookings and revenue.

Requirements

Proven experience in hotel management or a similar role within the hospitality industry.
Strong leadership skills with previous supervising experience.
Excellent organisational abilities with attention to detail in managing multiple departments simultaneously.
Knowledge of human resources practices including recruitment, training, and staff development.
Exceptional guest service skills with a focus on delivering outstanding hospitality experiences.
Demonstrated ability to lead teams effectively while maintaining high standards of professionalism.
A genuine passion for hospitality combined with excellent communication skills in English; additional languages are advantageous. This position offers an engaging environment where leadership qualities are valued alongside a dedication to exceptional service delivery. We welcome applications from candidates eager to make a significant impact within our organisation through their expertise in hotel operations and guest relations.

Pay: £50,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in huddersfield

Hotel Manager

Manager Of Operations (Physiotherapy Clinic)

Operations Support Manager - Pontefract, Scunthorpe, Harrogate

Customer Service Manager X2

General Manager

Store Manager

Regional Waste Manager/Account Manager

Risk and Compliance Manager - Northpoint Wellbeing

Team Manager - Central Mental Health Liaison

Customer Services Manager

Business Improvement Officer - Complaints

Operational Manager

Delivery Manager - Manchester Civil Justice Centre

Assistant Manager - New Club Opening

Mobile Response Manager

Territory Manager Trade Direct

Urgent Care & Front Line Operations Manager

Customer Service Administrator

Sales Performance Coach

Training Manager

I want to receive the latest job alerts for complaints manager in huddersfield

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